In addition to posting in this forum, we have a number of places where we have support resources that can help you out if you are having issues.

First is our support forum on our website: https://descendentstudios.com/community/forum/40-descent-underground-bug-reporting/

Next is our knowledgebase that has some common problems and information about resources that can help pinpoint a problem (log locations and the like): https://descendentstudios.com/knowledgebase

We have a bug submission guide on our forums that should help you give us the information we need to help you: https://descendentstudios.com/community/topic/2065-bug-posting-guidelines-read-me-first/

And it is always worth reviewing the pinned topics in our bug submission forum as they can often save you the trouble and solve your problem outright: https://descendentstudios.com/community/forum/41-submit-bugs-here/

Either way if you are having an issue with the game we want to hear about it and are truly sorry and will do everything we can to get you into the mines.