Pixley: Could you tell us your PC's specs? I suspect it's a performance problem. This is the first time we've used the video player inside Unreal, and all our dev machines are high-end, so we don't yet have a firm handle on how performant it is.
As for the details you mentioned, the video does not begin to play until after the game finishes its initial load into the main menu map. This is why escaping the intro video immediately puts you in the main menu. As such, the strain that is loading is over before the video plays. As for the codec issue, the intro video is an MP4 file using the H.264 video codec and the AAC audio codec, which are all universal standards for video playback.
The system is a stock Asus tp500ln running w8.1
I would sugest that codex will work if people have Microsoft Media player as their default but I'm not testing it because I use this system for work
p.s, as I've already said the system plays your game without issue so well done.
WingmanDU: Not to mention we WANT to be able to let folks know what is coming next - as even though we do a lot of communication the game itself is the best spot to make sure folks see it.
WM
yes I get that but when you force people to watch it each time it comes across as annoying... have it play once at first launch or put an option in the settings to turn it off for next time mate