TT_TT_TT_TT: Your "girlfriend" played the game for 40 hours (at least bc that is the tracked duration - so you it might be even more) so ya the audacity for asking for a refund is just ....
you will get it anyway
But asking for a refund after more than 10 hours says a lot
Changing your profile to private now even makes the story worse now

InfiniteClouds: Diablo 3, a few weeks after launch had an update introducing "RMA" Real-money auction house. It was clear that they were going to try and make the game less about playing the game and having fun gearing up and more about having good items be extremely rare jackpot drops or botfests with Activision (and I say Activision because Blizzard is dead) cha-chinging each transaction.

This update required me to agree to a new EULA basically accepting the premise of the RMA, even to play the game's singleplayer. I declined the EULA and therefore couldn't play... but I had owned the game for 29 days and Blizzard had a 30 day return policy. I contacted them stating I didn't agree to the new EULA, was in my 29 day window and wanted a refund. I got a full refund of my digital copy of Diablo 3 from Blizzard after probably 50-60 hours and 29 days and I'm PROUD of it. I didn't pay for a subscription to Diablo 3, I bought it. They took the game in a different direction and barred my access, and I got my money back.

I've paid a good amount rebuying games from my Steam library (which I no longer buy from) on GOG -- Dishonored 1 & 2, Prey, and others - just to support the studios and show them that DRM free = $ in their wallet. I will NOT twiddle my thumbs and say "Oh well" when companies employ abusive tactics. If you think that's reprehensible you're irredeemable and I'd love to sell you some stuff you don't need!

TT_TT_TT_TT: Refunding a game after playing it for 40 hours?!?! Can people get serious?
This is pure madness.
Either way it's pure madness because you played a "broken" game anyway for 40 hours straight.
Or it's madness as you return it despite liking it enough to play it for 40 hours which makes you a crook.

Zalenor: if you say it because of my profile i did not play it, my GF liked it so i let her play the game, the moment i knew i could get a refund i told her to stop playing, i have not even open the game

FallenHeroX1: Seems to be a reoccurring theme among people demanding refunds. Play the game to death then act like the game was so bad that they need their money back. These people have some nerve.
FallenHeroX1: no difference between you or your girlfriend playing it as far as I'm concerned. The game still saw 40 hours of use in your possession. If it was some unplayable broken mess, such a feat would be impossible. You have no decency. You are incompetent for buying something you didn't want, keeping it for so long and letting someone else play it for over a week. and now you want to abuse the system in place to help people who have actual problems getting the game to work. Get real.

TT_TT_TT_TT: Your "girlfriend" played the game for 40 hours (at least bc that is the tracked duration - so you it might be even more) so ya the audacity for asking for a refund is just ....
you will get it anyway
But asking for a refund after more than 10 hours says a lot
Changing your profile to private now even makes the story worse now