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I never had any problem in the original release of Baldur's Gate 3. then came the massive change from 32 offline installation files down to 28 installation files. new game characters are invisible and all I can do is change view angle and zoom in and out. How the heck can I correct theirs? They skipped from patch4-hotfix1 to patch4-hotfix3. So why didn't I get patch4-hotfix2? Looks like a complete re-install from new files is the only solution. Unless the game reduction size destroyed the game forever!
It sounds like they want you to fix YOUR problem with BG3.

Consumer-facing software is incredibly difficult to handle; everyone's PC is just a little bit different, and you never know what edge case is going to cause problems.

GOG Galaxy (the actual GOG software; BG3 is made by Larian) does a pretty good job of keeping things working. Almost all of the posts in here about people having broken builds are people who use the manual installer. Using the manual installer is fine, but that means you also have to be perfect in your patching or you risk game-breaking problems. Unfortunately, in a new game of this size, that was clearly pushed to release faster than Larian would have liked, frequent patches and hotfixes are an inevitability. Managing that much churn manually is bound to result in human error and/or oversight. Thus your problem.

But it is your problem (and possibly Larian's, since they're making BG3 and are the ones pushing so many patches). If you used Galaxy rather than the offline files, and the install broke, then you'd have at least some valid argument for blaming GOG, but you're not.

Fortunately, it sounds like a reinstall of the game using the latest offline installer (which removes all potential for human error in manual patching) seems to fix things for most people.

When I worked tech support, we had a word for your type of error: PEBKAC. It's frustrating for sure, and I'm sorry you're dealing with that, but don't blame GOG for your situation.
I wonder if the huge offering coming the first of 2024 will have it straightened out! I may just get it on a whim to find out
1 gog did not skip anything... they call their files by different names but that doesn't mean it skips them just that when you have people playing with off line installs you need a better system

2 yes the files have changed and that is because Larian is starting to wake up to the fact their system is a joke with each pacth causing as many issues as they patch... the change is coming from them with the hope that it will make mods and save games less inclinded to bust

yes there are lots of issues and the new xbox build is going to make things worse before it gets better so if you want to be able the actually finish act 3 then i'd wait but act 1&2 are very much the best game around so make your own mind up
Once again, for Baldur's Gate 3, seems that fate has it in for me. Gog changed the off line install list back up to 30 files and the deluxe update. After install those, the startup screen shows then fails game start. A file is created and I stated in a few words about the startup crash. That's all I know. So now what, has my $59 been worth such nonsense? No such trouble with my other 94 Gog games!