DARKSLAYER3: Hi,

I have got a problem of installation with an update on Gog Galaxy. with the game "Asterigos : curse of the stars" .

it is marked in French: "la mise a jour a échoué" (in english : "the update has failed").

Help me, please.

Bye.

Darkslayer3

jonpaulfm: Mine keeps telling me it fails with an E6 message. "You don't own a valid copy of this game." I bought the Deluxe Edition and now the server is telling me I don't own it. GOG must hate me for some reason.

iregart: Hi everyone,

I had the E6 error with the last build. With the current build I got the error "Update failed (E9) - GOG.com servers returned an unknown error.".

I hope, GOG could resolve this issue.

Best regards,
Iregart

EDIT: Log attached below

2022-11-15 20:09:00.929 [Information][SubSystem shortTasks thread (5)] [TID 12644][galaxy_client]: Starting ClientTask: FetchGameViewInformationTask
2022-11-15 20:09:01.102 [Warning][SubSystem installer thread (7)] [TID 5104][galaxy_client]: Failed to select builds from:
{
"total_count": 3,
"count": 1,
"items": [
{
"build_id": "55982637433240340",
"product_id": "1125601806",
"os": "windows",
"branch": null,
"version_name": "1.04 (rc5)(without OST and Artbook)",
"tags": [
"editor_v_1_5_0",
"csb_10_6_3_w_7"
],
"public": true,
"date_published": "2022-11-14T08:10:53+0000",
"generation": 2,
"urls": [
{
"endpoint_name": "lumen",
"url": "https:\/\/gog-cdn-lumen.secure2.footprint.net\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca2 8192",
"url_format": "https:\/\/gog-cdn-lumen.secure2.footprint.net\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca2 8192",
"parameters": {},
"priority": 998,
"max_fails": 100,
"supports_generation": [
1,
2
],
"fallback_only": false
},
{
"endpoint_name": "edgecast",
"url": "https:\/\/cdn.gog.com\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca28192",
"url_format": "https:\/\/cdn.gog.com\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca28192",
"parameters": {},
"priority": 1,
"max_fails": 100,
"supports_generation": [
2
],
"fallback_only": true
},
{
"endpoint_name": "high_winds",
"url": "https:\/\/cdn.gog.com\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca28192",
"url_format": "https:\/\/cdn.gog.com\/content-system\/v2\/meta\/bb\/f0\/bbf0ffce5e2dab210273bd92cca28192",
"parameters": {},
"priority": 1,
"max_fails": 10,
"supports_generation": [
2
],
"fallback_only": true
}
]
}
],
"has_private_branches": true
}
2022-11-15 20:09:01.124 [Error][SubSystem installer thread (7)] [TID 5104][galaxy_client]: Error occurred while updating game 1125601806: Error Message: Could not find any build to select. Update of product 1125601806 to build 55974359912119934 in branch 'master'
Stack Trace
13: UNK - 0x12f3a5e
12: UNK - 0x12f2ec1
11: UNK - 0x12f3414
10: UNK - 0x1340b65
9: UNK - 0x13404e1
8: UNK - 0x1340c70
7: UNK - 0xf1dc1c
6: UNK - 0x1434983
5: UNK - 0x1438800
4: UNK - 0x149dd69
3: Poco::ByteOrder::fromNetwork - 0x5f0163d1
2: BaseThreadInitThunk - 0x75897ba9
1: RtlInitializeExceptionChain - 0x77abbb9b
0: RtlClearBits - 0x77abbb1f
-----
.
2022-11-15 20:09:01.127 [Information][SubSystem installer thread (7)] [TID 5104][galaxy_client]: ClientTask finished: UpdateProductTask

DARKSLAYER3: Hi,

I have got an error E9 on gog galaxy with the update of the game : "Asterigos: curse of the stars".

Fraggoth: I too have the "Update Failed (E6): You don't own a valid copy of this game" error. When I launch the game via the .exe, everything's fine and dandy until I try to load a game, at which point it'll load, show the character and world and everything, then display a pop-up saying "you don't have the Call of the Paragons DLC installed" - which would be pretty difficult to do considering that DLC is not out yet.

I'm assuming it really means the Preorder DLC like others have mentioned; however that too should not be an issue since A) I preordered back in September and got the preorder DLC when it launched just fine and B) as of 5 hours ago I've been credited (without any input on my end) an "Asterigos: Pre-order Bonus Pack" (marked down to $0.00 from $99.99, fascinatingly enough). I can't seem to interact with or download this seperately so far as I can tell.

iregart: There was a Paragon-DLC download with the offline installers. If the game was installed via Galaxy, it should have been installed, too. I think it was a place holder for the complete DLC later. But it added the paragon outfit for Hilda to the game, too. This offline installer file is now missing and if I check via the Configure-Dialog in Galaxy, the DLC is missing, too.

Sadly, something seems to be really messed up here.