Posted January 22, 2020
Some users have reported that nothing happens when the game is started in the Matrix launcher. The issue can be related to the integrated Intel graphics cards.
To fix this, please try the following:
1. Download the last Nvidia drivers.
Windows 7/8 64-bit: https://www.nvidia.com/Download/driverResults.aspx/141904/en-us
Windows 10 64-bit: https://www.nvidia.com/Download/driverResults.aspx/152009/en-us
2. When updating the drivers, please tick the "Perform a clean installation" box.
3. Set the Nvidia GPU as the preferred graphic processor for the game. You can do this via the Nvidia Control Panel. Check the link below for on how to do this:
http://www.techadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/
Run the game and check if the issue persists.
To fix this, please try the following:
1. Download the last Nvidia drivers.
Windows 7/8 64-bit: https://www.nvidia.com/Download/driverResults.aspx/141904/en-us
Windows 10 64-bit: https://www.nvidia.com/Download/driverResults.aspx/152009/en-us
2. When updating the drivers, please tick the "Perform a clean installation" box.
3. Set the Nvidia GPU as the preferred graphic processor for the game. You can do this via the Nvidia Control Panel. Check the link below for on how to do this:
http://www.techadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/
Run the game and check if the issue persists.
Post edited January 24, 2020 by VeitikkaStudios