It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

I recently purchased this game but can't seem to play it for everytime I start a game whether creating a character or selecting one the game always asks me to please wait yet this screen never goes away and some of the UI is showing and I can interact with Virgil but nothing else.
No posts in this topic were marked as the solution yet. If you can help, add your reply
Try adding a couple of parameters to the game's executable.
Make a shortcut, then right-click on it and open the property pages. Switch to the Shortcut tab and add -no3d -doublebuffer at the end of the target, which should look like this:

"C:\Games\Arcanum\Arcanum.exe" -no3d -doublebuffer