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anjohl: Steam are completely unique, since they have the ability (for now) to take back ALL purchased subscriptions (Read: Games) for ANY arbitrary reason at their discretion, with NO apppeal. I have said it before, Steam PRETENDS to be like Impulse or Gamersgate, but in reality they are an overpriced gametap.

They state that such a thing would only be used in instances of fraud. That includes someone hijacking your account. If they locked down your account without any such reason then they would be breaking their own terms of service. That's breach of contract. Such things lead to court cases where people debate the ownership of large sums of money. So it wouldn't be wise for them to do so 'just for the lulz'.
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anjohl: PSS: The only SAFE way to buy games on Steam I have realized is to have a seperate account for EVERY game. That way, if an account is disabled, it only "kills" one game.
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bansama: Actually, Valve can, and often do, disable all connected accounts. So even if you have a separate account for each game, you can still lose all your accounts unless you somehow find a way to ensure that they can never link your accounts together...

Ok, so I have 51 accounts, and they ban them all for an infraction on #1, I email support and say I am east indian and my entire extended family of 50 people lives with me, and we each have a steam account. How can they challenge that? Religion/race ALWAYS trumps in our super PC/liberal society.
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bansama: Actually, Valve can, and often do, disable all connected accounts. So even if you have a separate account for each game, you can still lose all your accounts unless you somehow find a way to ensure that they can never link your accounts together...
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anjohl: Ok, so I have 51 accounts, and they ban them all for an infraction on #1, I email support and say I am east indian and my entire extended family of 50 people lives with me, and we each have a steam account. How can they challenge that? Religion/race ALWAYS trumps in our super PC/liberal society.

Weirdly, they won't fall for that.
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anjohl: Ok, so I have 51 accounts, and they ban them all for an infraction on #1, I email support and say I am east indian and my entire extended family of 50 people lives with me, and we each have a steam account. How can they challenge that? Religion/race ALWAYS trumps in our super PC/liberal society.

Easily, they will state that you are sharing accounts -- especially if you haven't gifted those games to other accounts and have used the same billing information for each game.
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Delixe:
It just infuriates me knowing that infact Valve DO work weekends and they have just not bothered to reply to my e-mail.
Maybe I didn't include enough 4 letter words in the subject title? More likely your problem was around a purchase made now and mine is about money Valve already have in the bank.

You are European = Rest Of The World.
Valve's order of importance is probably:
U.S. customers > GB customers > monkeys > livestock > rest of the world customers
With the fact that StingingVelvet is American, it seems to be so.
Gabe Newell should go back to school to learn geography.
low rated
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lackoo1111: Gabe Newell should go back to school to learn geography.

Nah, he should be sent to Auschwitz for a few months to lose some weight.
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klaymen: *post*
you know this wasn't funny
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klaymen: *post*
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lackoo1111: you know this wasn't funny

Depends where you're standing.
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lackoo1111: you know this wasn't funny

What Valv€ does, isn't funny either.
I am glad that I bought the game retail. This is Deep Silver's problem by the way, not Valve's or Steam. Publishers must tell Valve about 3rd party DRM before the release.
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acare84: I am glad that I bought the game retail. This is Deep Silver's problem by the way, not Valve's or Steam. Publishers must tell Valve about 3rd party DRM before the release.

As I said before, Steam issued me the TAGES serial key, which means they knew about the DRM before the product went live.
Even if they magically didn't, they should have a policy in place where they have to know within a week of the game going on sale so that the product page is accurate. It's very simple: DRM is put in a notificatio on the Steam page, so a lack of notification insinuates there is no additional DRM. When there is, this is fraud.
Imagine McDonalds has a menu where some items note: "may contain peanuts" for allergy concerns. Wouldn't it make sense to assume the menu items with no notation have no peanuts? If they did, would you sue? Of course.
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lackoo1111: Gabe Newell should go back to school to learn geography.
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klaymen: Nah, he should be sent to Auschwitz for a few months to lose some weight.

I know people don't like the man but that's kind of a dickish thing to say.
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acare84: I am glad that I bought the game retail. This is Deep Silver's problem by the way, not Valve's or Steam. Publishers must tell Valve about 3rd party DRM before the release.
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StingingVelvet: As I said before, Steam issued me the TAGES serial key, which means they knew about the DRM before the product went live.
Even if they magically didn't, they should have a policy in place where they have to know within a week of the game going on sale so that the product page is accurate. It's very simple: DRM is put in a notificatio on the Steam page, so a lack of notification insinuates there is no additional DRM. When there is, this is fraud.
Imagine McDonalds has a menu where some items note: "may contain peanuts" for allergy concerns. Wouldn't it make sense to assume the menu items with no notation have no peanuts? If they did, would you sue? Of course.

You can get refund if you contact to Steam support politely. :)
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Delixe:
It just infuriates me knowing that infact Valve DO work weekends and they have just not bothered to reply to my e-mail.
Maybe I didn't include enough 4 letter words in the subject title? More likely your problem was around a purchase made now and mine is about money Valve already have in the bank.
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klaymen: You are European = Rest Of The World.
Valve's order of importance is probably:
U.S. customers > GB customers > monkeys > livestock > rest of the world customers
With the fact that StingingVelvet is American, it seems to be so.

You know, *usually* GB/UK gets shafted the most by game/movie/whatever industry by the simple fact on terms of population :
However much Labour Party *want* UK to be in Europe, (probably because of the massive amounts of "grants" they rake in each year), they refuse to give a referendum because they know they'll not only lose it (very few people here want Europe), they'll lose it very heavily.
60-75million people in the UK, and how many will actually be paying customers of a product? Not that many, which is usually why games and movies are released here much later, or not at all, than elsewhere in the world... :(