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Ciris: Also, we had to get back from watching the site, the games and updating promos to our “normal” work schedules - to organise some other stuff that we’re planning. It’ll be really exciting and you’ll want to get some sleep in before it happens ;)
This is pretty much what I assumed.

Though it's easy for me to say since I'd already spent a lot of money, and the only game left to appear I was interested in (Rayman) I'd already bought in round 1. So I was sticking around at that point only for the forum chat and the miniscule chance of a crit to have something to give away.

Still, I assume y'all learned a bunch from this sale and if we see insomnia again it will be tweaked to be even better! And more efficient at opening our wallets and throwing money at you. ;)
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IAmSinistar: Yes, the non-stop twitching that accompanied Insomnia lasted much longer.
He, I'm sure a lot of insomniacs continue to click the purchase buttons hoping to land a critical hit.
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Ciris: I wanted to pop in and address why we “cut the sale short”, and it is a shame that some of you didn’t get to grab the titles you wanted - but as you probably noticed, things were getting a little slow after each game appeared a few times. Old games ran out completely at promo prices, and the fresher ones were not going down as fast, so the whole excitement of the sale was slowly leaving us (and some of you)…

Also, we had to get back from watching the site, the games and updating promos to our “normal” work schedules - to organise some other stuff that we’re planning. It’ll be really exciting and you’ll want to get some sleep in before it happens ;)
The whole point is : GOG overestimated the numbers of copies / per game for the fresh ones in the last round. (possibly for some games in the whole promo aswell).

I won't blame anyone at GOG, but you should understand some customers which didn't have a chance to get one copy in the 2 previous rounds could be frustated.

I perfectly understand deciding the amount of copies for each round isn't something really easy to estimate. And as mentioned by some a time limit for games not selling as expected should be considered in the future for this kind of promo.
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bler144: And more efficient at opening our wallets and throwing money at you. ;)
Make it rain!
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bler144: And more efficient at opening our wallets and throwing money at you. ;)
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Klumpen0815: Make it rain!
lol that movie is awesome.
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Ciris: I wanted to pop in and address why we “cut the sale short”, and it is a shame that some of you didn’t get to grab the titles you wanted - but as you probably noticed, things were getting a little slow after each game appeared a few times. Old games ran out completely at promo prices, and the fresher ones were not going down as fast, so the whole excitement of the sale was slowly leaving us (and some of you)…

Also, we had to get back from watching the site, the games and updating promos to our “normal” work schedules - to organise some other stuff that we’re planning. It’ll be really exciting and you’ll want to get some sleep in before it happens ;)
So there's a lot of work that goes into maintaining the Imsomnia sale while it's actually running then? I assumed you guys just switched it on and left it running while you went for a week off :-D
Post edited March 09, 2015 by Fever_Discordia
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Lemon_Curry: He, I'm sure a lot of insomniacs continue to click the purchase buttons hoping to land a critical hit.
I...must pretend not to know of what you speak. :)
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Pidgeot: As others have suggested, a time limit on each title would probably be a good idea if we get another insomnia sale in the future. This could be a fixed time limit (X hours), after which the deal is immediately ended, or a gradual trickle every X minutes without a sale (which in turn implies a fixed time limit of X minutes*Y copies, but avoids any jarring transitions).
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IAmSinistar: Yes, that could definitely work. Say for example pegging each game at 5 hours max, and then decreasing the total quantity available by one-fifth every hour (assuming less than one-fifth has sold during that time). The only real downside to this is that it removes some of the organic flow, such a title sticking around long enough for some sleepers to eventually catch. But that is a minor consideration and is offset by the advantages of a time limit. Plus GOG could then be sure of a maximal running time and plan accordingly.

EDIT: typo
But what if the game sold faster than intended? Would they keep an "out of stock!" sign up for that 5 hours, or would there be a new game up right away? This would mess the pacing up again. And that would require the time to be adjusted.
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SoanoS: But what if the game sold faster than intended? Would they keep an "out of stock!" sign up for that 5 hours, or would there be a new game up right away? This would mess the pacing up again. And that would require the time to be adjusted.
No, no, I am merely suggesting an upper limit, not a fixed duration. A game would be available for NO MORE than 5 hours. It could still sell out in 5 minutes and be replaced by the next game, which would then be available for up to 5 hours. As I say, this allows GOG to determine a maximal time frame. For example, 150 games which are available for no more than 5 hours each would run for, at most, 750 hours. It would very probably run for much less, but they could be sure that it would definitely run for no more.

Capisce?
high rated
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Ciris: I wanted to pop in and address why we “cut the sale short”, and it is a shame that some of you didn’t get to grab the titles you wanted - but as you probably noticed, things were getting a little slow after each game appeared a few times. Old games ran out completely at promo prices, and the fresher ones were not going down as fast, so the whole excitement of the sale was slowly leaving us (and some of you)…

Also, we had to get back from watching the site, the games and updating promos to our “normal” work schedules - to organise some other stuff that we’re planning. It’ll be really exciting and you’ll want to get some sleep in before it happens ;)
Well, we already figured out that, more or less, but it still think GOG should at least have warned customers before ending the promo anticipatedly. You promised the promo would go on until all copies were sold, after all.
There were potentially better solutions like putting a very low number of copies for the remaining titles and/or setting a maximum time limit for them.

I would also suggest to consider putting the remaining titles in the next weekend promo so those who missed the chance to get them could do it.
Post edited March 09, 2015 by Shendue
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IAmSinistar: No, no, I am merely suggesting an upper limit, not a fixed duration. A game would be available for NO MORE than 5 hours. It could still sell out in 5 minutes and be replaced by the next game, which would then be available for up to 5 hours. As I say, this allows GOG to determine a maximal time frame. For example, 150 games which are available for no more than 5 hours each would run for, at most, 750 hours. It would very probably run for much less, but they could be sure that it would definitely run for no more.

Capisce?
I understood your point.

Though even 5 hours I'd say is probably too long a window, esp. when you run into those times where both queues are stalling (seemed to be fairly common in Euro overnights) - like Fri night when both Gabriel Knight and ...whatever that other one was sat side by side for 7+ hours.

If at least one queue is moving it's not so bad, but with both stalled it's pretty dead outside of forum chatting. A minor tweak, but perhaps also reset each person's chance to crit on an item say, every 30 min?

At least then an item hanging on would have some appeal since you'd get more cracks at it. I realize GOG doesn't want to encourage scripts that hammer the servers, but a 30 min reset wouldn't do that.

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Shendue: Well, we already figured out that, more or less, but it still think GOG should at least have warned customers before ending the promo anticipatedly. You promised the promo would go on until all copies were sold, after all.
I think any way it played out would have caused some happiness, but I agree that the people who stayed up hoping for a specific item ended up (deservedly) feeling like they were misled.

Probably better to just at least kill the two items left an hour or two earlier, and then run through the remainder with a very limited # of each (25-50) that would have encouraged them to go first [fast, not first].

Still, I imagine GoG staff were suffering from lack of sleep the way most of us were as well. ;)
Post edited March 09, 2015 by bler144
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bler144: Probably better to just at least kill the two items left an hour or two earlier, and then run through the remainder with a very limited # of each (25-50) that would have encouraged them to go first [fast, not first].

Still, I imagine GoG staff were suffering from lack of sleep the way most of us were as well. ;)
Yes, or another possible solution would have been to put all the remaining titles on sale at the same time with a maximum time limit. There were plenty other possible solutions that were better.
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Ciris: I wanted to pop in and address why we “cut the sale short”, and it is a shame that some of you didn’t get to grab the titles you wanted - but as you probably noticed, things were getting a little slow after each game appeared a few times. Old games ran out completely at promo prices, and the fresher ones were not going down as fast, so the whole excitement of the sale was slowly leaving us (and some of you)…

Also, we had to get back from watching the site, the games and updating promos to our “normal” work schedules - to organise some other stuff that we’re planning. It’ll be really exciting and you’ll want to get some sleep in before it happens ;)
hmmm what could it be?. More lucasarts games? more paradox games? more wb games? fallout returns and other bethesda games? Return of nordic? another new publisher? or something completely different not new game related?. The fact that he says that you'll want to get some sleep in before that suggests it will probably happen today or tommorow (If it was to happen later they would say you should get multiple rounds of sleep in or not say anything) so watch this space...
Post edited March 09, 2015 by sherringon456
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Shendue: Yes, or another possible solution would have been to put all the remaining titles on sale at the same time with a maximum time limit. There were plenty other possible solutions that were better.
I'm not their website coder, but my guess is that option was not easily available to them on short notice for technical reasons, esp. considering the sale was winding down not just over a weekend but also in the overnight hours for their HQ.

Perhaps they could look for specific complaints on the forum threads and offer to make those individuals whole (either with a gift or extending the sale price to those people). Though perhaps that just infuriates the people who were grumpy and didn't already post their grievance.

Or perhaps they try and work these items into their upcoming weekend sale at the same or even similar deal. Hard to say, but I'd say we should take a deep breath, and let us and them get a good night's sleep before assuming they will or won't do anything. :)
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sherringon456: hmmm what could it be?. More lucasarts games? more paradox games? more wb games? fallout returns and other bethesda games? Return of nordic? another new publisher? or something completely different not new game related?. The fact that he says that you'll want to get some sleep in before that suggests it will probably happen today or tommorow so watch this space...
Later today they're announcing their new hardware product - the GOGulus Andromeda VR headset, which adds VR like experiences to old 2D-only 80s and 90s games, and GOGOS, their own custom Linux-based operating system!

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Leroux: Maybe they should have done that, instead of creating false hopes.
I had no idea they had such power over people. The marketing director must feel like a puppetmaster now. :)
Post edited March 09, 2015 by skeletonbow