paladin181: This is why you should read the system requirements. If Win 10, isn't listed and you're using Win 10, DO NOT BUY THE GAME. They will tell you if the game is supposed to work on Win 10. They are nice to offer a refund because not meeting the system requirements is not grounds for a refund. Pay attention to what you're getting.

Sachys: unfortunately some games have specific negative issues not listed (that should be).

UFO Aftershock for example has no compatability with intel hd gpus.

the store pages for the sea dogs games that have that issue are in fact marked under the requirements to state as such. ive been over this with support and been given "you need xyz specific card to run the game or it wont work" - which isnt actually true. the cards they listed are specific to the games release and not contemporary - yet they also said that about UFO Aftermath, which DOES run on intel HD.

im just making it clear the current store pages on gog are whack as far as that goes. in short its a shitshow right now.

Carabbo: Another example: I bought Port Royale 1 on GoG and Win10 is not listed as supported, but it works fairly well on it.
How is that possible? If GoG lists only supported versions of Windows, why does Port Royale work with Win10?
So, to everyone saying that it's my fault, well I'm unsure about that. The next time I will think twice before buying a game here.

toxicTom: Simple. Port Royale is not supported running on on W10. If it works on your machine, you're in luck, if it doesn't: your bad.
The systems on the mentioned on the store page are the "guaranteed to work on" systems. Means, if you have the system, and even with effort from support the game doesn't run, you're entitled for a refund.

In the case of Port Royale they probably couldn't get it to run reliably enough on W10 to list it on the store page. So they left it out.

Carabbo: I really appreciate you help, but the main focus here is "I don't understand why a product that does not work should be sell on a store [...] What if I buy let's say 10 games and 5 of them don't work?"

djoxyk: if something does not run for you it doesn't mean it won't run for others. and if half of purchased games won't work on your OS then reformat and install something more reliable. I don't have this issue, all old games work out of the box because I use Linux and at the moment it plays old Windows games better than modern Windows. Instead of blaming gog blame yourself or your OS.

Carabbo: Do you really think you're that smart? Dude, just make a favor and get out of here.

toxicTom: Simple. Port Royale is not supported running on on W10. If it works on your machine, you're in luck, if it doesn't: your bad.
The systems on the mentioned on the store page are the "guaranteed to work on" systems. Means, if you have the system, and even with effort from support the game doesn't run, you're entitled for a refund.

In the case of Port Royale they probably couldn't get it to run reliably enough on W10 to list it on the store page. So they left it out.

karnak1: I'm obviously smarter than you. Because I clearly know how to read a simple page concerning game specs. And I like to own my mistakes, which you clarly don't seem to be doing, since you accused GOG of your own error.
And let's not forget

I've been on GOG for more than 10 years and bought more than a 1000 games here. So, no... I'm not "gonna do you a favor and get out of here". This community has a lot of very nice and respectable folks here. A proof of that it's that many of them are trying to help you right now, despite you being a "new kid" who just landed here.
Well... I'm not one of them. I was just pointing out that you clearly had no reason of accusing GOG of selling "broken games". Yet you seem to think that I was insulting you or something.

This is GOG, not those shitty steam forums. If you like this place and want to make part of a community of very hepful and nice gamers, you're welcome to stay.

If not, you can always go back to steam.

Carabbo: This is not a rant and I do understand that GoG does not have the same policies of Steam, but I don't understand why a product that does not work should be sell on a store. Before making my purchase, I did not read any warning saying "this game will not work even with compatiblity mode enabled, but you will need an older version of windows instead".

So, bought the game. Tried to make it run properly without success and contacted GoG support. This is what they said:

"We weren't able to make the game work reliably on our test computers running that system. Maybe you have access to a different PC that meets the system requirements and that you could use to play the game? If not, I can make an exception and convert this purchase to wallet funds, that you can use towards buying a different games".

As you can see the guy was pretty straightforward and I would say polite.
Because I paid only 5 bucks, in my reply I hesitated to accept the refund (basically I did not say yes or no).
This experience made me worried about buying other games on this platform, though.
What if I buy let's say 10 games and 5 of them don't work?

Carabbo: Aren't games on GoG patched in order to work with newer systems?
Some days ago I bought few games on Steam that work only with XP/Vista according to the listed requirements.
So I just chose the right compatibility and I did not have much trouble with them.

Carabbo: Do you really think you're that smart? Dude, just make a favor and get out of here.

Carabbo: My main advantage is that people understimate the smartness showed by my random avatar.
I've already checked the whole forum, of course. I know about that "fix" but I should download it from an unknown source and I'm not going to do that honestly (probably would not solve the problem anyway).

Carabbo: Another example: I bought Port Royale 1 on GoG and Win10 is not listed as supported, but it works fairly well on it.
How is that possible? If GoG lists only supported versions of Windows, why does Port Royale work with Win10?
So, to everyone saying that it's my fault, well I'm unsure about that. The next time I will think twice before buying a game here.

Carabbo: I don't understand why you want to know what game I bought, but if you find that useful the game is Gangster: Organized Crime. I'm on a Win10 machine.

Carabbo: I don't understand why you want to know what game I bought, but if you find that useful the game is Gangster: Organized Crime. I'm on a Win10 machine.

GameRager: Always make sure your potential purchases requirements are met by your system(OS type, language of choice, hardware, etc) before buying....that said, I hope you don't have such issues in the future.

Also fwiw some games can be made to run on other systems with some tweaks/etc that others know of...some are listed in the game's subforums in some threads.GameRager: Some games are patched to work with SOME newer OSs and systems....and some won't work on systems that are supported but have rare or non standard hardware.
GameRager: Now you're being an ass.....the user was just telling you to pay more attention to what you buy(good advice) and you take it the wrong way and get snippy.

GameRager: Are you that paranoid that you think gog users are going to point you to viruses, or don't know how to run a virus scan on such?

GameRager: Igt is partially your fault if you bought it without knowing or checking if it supported your system.

Crosmando: Why the fug is the OP downrated? IT's just questions. This forum is retarded.

Pyromancer138: +1000
So many assholes, so few bullets.