Posted January 01, 2023
high rated
Just wanted to throw this out there.
I made an order about 2 weeks back, something funky happened and even though the bank transaction went through and the games appeared in my library, the order didn't show up in my history.
I didn't make a big fuss about it, because the games still appeared in my gaming library, but now 2 weeks later, the games are gone from my library.
In my case, I'm lucky that I keep a manifest & backup of all my games locally, so I'll be able to just do a differential with a fresh manifest and tell support which games are missing, but if I didn't do that, I'd be wracking my brain to identify all the games that are missing (I clearly remember only 2 of the 4 games I ordered).
So, in short, if something funky happens with your order history and your order doesn't show in your account, don't be stupid like me, report that cr*p right away and have support fix it while it is fresh. You could lose games and have a hard time tracing which games you lost (GOG's catalog is quite large, have fun perusing every game to remember which game it was otherwise).
I made an order about 2 weeks back, something funky happened and even though the bank transaction went through and the games appeared in my library, the order didn't show up in my history.
I didn't make a big fuss about it, because the games still appeared in my gaming library, but now 2 weeks later, the games are gone from my library.
In my case, I'm lucky that I keep a manifest & backup of all my games locally, so I'll be able to just do a differential with a fresh manifest and tell support which games are missing, but if I didn't do that, I'd be wracking my brain to identify all the games that are missing (I clearly remember only 2 of the 4 games I ordered).
So, in short, if something funky happens with your order history and your order doesn't show in your account, don't be stupid like me, report that cr*p right away and have support fix it while it is fresh. You could lose games and have a hard time tracing which games you lost (GOG's catalog is quite large, have fun perusing every game to remember which game it was otherwise).