Warlock sent

sorry mondo84, I don't have any better advice to give you that has not been said already.

It happened to me recently, I sent this dude the gift but he started ignoring me after redeeming it and never feedbacked me at SG. 2-3 weeks after my GA was over I simply opened a support ticket explaining the situation and showing proof that the winner received and redeemed the gift I sent. Eventually they replied saying they would send it to the SG big boss to adjust my feedback manually, but that it would take a while since he also had other requests in queue. At some point after I got my feedback.

mondo, try googling his Steam username. Like this: site:gog.com username . Maybe you can find out his GOG name that way and contacting him through here. Also try to contact him through Steam like it was suggested. Sometimes SG gift emails end up in the user's spam folder, other times the email is simply wrong.

Edit: almost forgot, I hear that if the nature of the gift is a Steam key, there is a chance the support won't reroll the GA even after the 7 day period, since you can't know if a key has been used. Even if the game isn't activated in the winner's account, he could've been extra douche-y and gave it away to someone else, or traded it. I'm not saying that is the case here, but it has happened before and that's their reasoning for such decisions.

Ok, thanks for feedback guys. I guess it's okay to post the name since others usually do it after a giveaway ends.

The Oil Rush winner was spirals. I searched "spirals site:gog.com/forum" but nothing with that username comes up. Spirals is the Steam name, so their GOG name might be different.

If I send in a support request to SG, will they just tell me I have to wait 7 days? Or should I do it now?

You're right, they could have given the key to someone else. :(

This sucks. :(

You must wait 7 days. They only accept reroll requests before that time in very specific occasions, like the winner having broken SG's rules, or already having the game by the time of the GA's end, etc.

Rodzaju, Adambiser and k_1269 are all friends of spirals on Steam http://steamcommunity.com/id/mee2/

Edit: maybe they can help?!

Thanks, just checked those. Yea I'm going to PM those guys and see if they know anything about this user.

Hopefully - otherwise perhaps one of the gift group mods can help - they might remember which GOG user it is!

I should point out though that I once won a giveaway and never saw the notification as it didnt load on my phone broswer, so that could be the case here - I only found the email by chance too.

He / she would mark it as received probably soon. I recently sent a game to the same person and got feedback in 5 or 6 days after the giveaway ended.

I hope they do so soon. But it's just weird they've been logging into Steamgifts yet haven't checked email or marked as received.

I'm considering from now on to send games through Steam chat. Seems much safer since it's real time and can be tracked a bit more easily.

Like I said, he could have registred the email wrong, or your email may be in his spam folder. It happens.

The GOG username is Maycett.

Ok, thanks so much to everyone, I'll PM Maycett and hopefully figure it out. It's quite strange since people here usually respond very quickly, and like I said he's been logging into SG a couple times per day based on his profile.

guys if you have a poor experience with your gift winners like mondo84 has, please post their steam id here with the reason .

The group mods will be happy to kick off the person from the group , we need grateful participants who are happy to receive the gifts and be thankful not the ones who make the gifter run around in circles.

mondo84 im hoping the person has some issues with getting online if he does not respond contact support for a reroll but its suppose to be a 7 day wait before doing it
[After 7 days its marked as received automatically ]

Do post the steam id after a final attempt .

Anyone else got ideas on how to deal with this with less hassle?

Maybe not such a good idea to post it publicly. It could be just a case of misunderstanding and still leave one of the parties with a bad rep. My suggestion would be talking with the group mods through Steam chat or GOG pms instead of this here thread.
I've been doing what mondo just concluded from his experience, sending stuff through Steam chat (specially keys), with a headsup to the winner through email if necessary (or right here on GOG for group GAs). I can't say it has always been positive experience for me as a gifter... but it's indeed the most guaranteed way of knowing that the winner received the gift, plus you can take screenshots or save logs in case something goes wrong and you need to contact SG support. There's the downside, though, as there's no guarantee that both will be online at Steam at the same time.

I've sent a Steam friend request, sent an email, and sent a PM to his GOG account (Maycett).

He's definitely been active on SG since the giveaway ended. I've checked a few times per day and he has been logging in every 12-16 hours or so.

Are you sure that a gift is automatically marked as received after 7 days? I would assume if it's not marked as received, it stays that way.