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General discussionit might be a good idea to disable regional pricing for now(41 posts)(41 posts)
(41 posts)
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This is my favourite topic
Posted April 26, 2015
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stg83: How will GOG's customer service differentiate between which customers are actually in Russia and those that are being dishonest about it while using a VPN.?
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Foxhack: Is the purchaser using a payment method with a Russian address?

No?

Then block the sale.
So, no PayPal for Russia?
Posted April 26, 2015
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ThePunishedSnake: Yes there is, just bind the payment method to a country.
IE russian games can be bought only with russian payment methods.
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stg83: Then what about customers that travel to Russia for a short period of time and are in their rights to buy the game at the designated regional pricing, should they be locked out from purchasing games using credit cards from their own country's banks?
Planning around edge cases is bad policy.
Posted April 26, 2015
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EBToriginal: Planning around edge cases is bad policy.
Imposing restrictions that could be a hindrance for even a single legitimate customer is bad policy. Its similar to publishers putting DRM on their games to stop piracy.
Post edited April 26, 2015 by stg83
Posted April 26, 2015
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ThePunishedSnake: GOG should be able to sort that out, just put on a quick customer ad hoc service, only related to situation like this, so they can be solved quickly.
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stg83: How will GOG's customer service differentiate between which customers are actually in Russia and those that are being dishonest about it while using a VPN.?
Well, if you own a russian CC, I think you can use it everywhere, just like an US CC etc. So even if he moved, the payment is still originated from a russian CC.
Posted April 26, 2015
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Foxhack: Is the purchaser using a payment method with a Russian address?

No?

Then block the sale.
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Randalator: So, no PayPal for Russia?
Doesn't PayPal keep your location info as part of your profile information? They asked me for my address when I signed up.
Posted April 27, 2015
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stg83: Imposing restrictions that could be a hindrance for even a single legitimate customer is bad policy. Its similar to publishers putting DRM on their games to stop piracy.
^ This!

GOG was always about trust (they trust us to not abuse the DRM-free installers) and now they simply have to trust us that we won't use a VPN to buy games for the Russian prices. And even if some people do it, they simply have to live with it. They were the ones that wanted to introduce regional pricing.

The moment they introduce regional locks that forbid me to buy games or play games when I'm in a cheaper region I'm out!
Post edited April 27, 2015 by PaterAlf
Posted April 27, 2015
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ThePunishedSnake: Yes there is, just bind the payment method to a country.
IE russian games can be bought only with russian payment methods.
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stg83: Then what about customers that travel to Russia for a short period of time and are in their rights to buy the game at the designated regional pricing, should they be locked out from purchasing games using credit cards from their own country's banks?
^^ This. I fully agree with stg83 on this.

On the plus side, at least these people are still buying games at gog and not resorting to pirating it.

So in a way gog still benefits from the profit of legal sales.
Posted April 27, 2015
It was never a good idea to introduce regional pricing. We (mostly all) objected, so GOG backed down, and introduced regional pricing while telling us they wouldn't.

The quandry about people gaming the system to get cheaper prices does at least mean that it's only GOG that get screwed over, and for regional pricing issues - that's fine with me.
Posted April 27, 2015
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Foxhack: Doesn't PayPal keep your location info as part of your profile information? They asked me for my address when I signed up.
So what, if you travel and want to make a paypal payment while traveling they wont let you?
I'm pretty sure they'll let you, eventually they'll throw in a secondary check at log-in but in the end you'll be able to make payments from your paypal account no matter your location.
Post edited April 27, 2015 by mobutu
Posted April 27, 2015
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stg83: How will GOG's customer service differentiate between which customers are actually in Russia and those that are being dishonest about it while using a VPN.?
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Foxhack: Is the purchaser using a payment method with a Russian address?

No?

Then block the sale.
That's what steam does, and it sucks. I used to live in France, near the Swiss border, with my Belgian credit card. Spent a lot of time in Switzerland, and that crap wouldn't let me buy a game from there..
Posted April 27, 2015
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dksone: That's what steam does, and it sucks. I used to live in France, near the Swiss border, with my Belgian credit card. Spent a lot of time in Switzerland, and that crap wouldn't let me buy a game from there..
This. Really really annoying. I hope gog never introduces such a stupid system.
Posted April 27, 2015
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mobutu: So what, if you travel and want to make a paypal payment while traveling they wont let you?
I'm pretty sure they'll let you, eventually they'll throw in a secondary check at log-in but in the end you'll be able to make payments from your paypal account no matter your location.
Steam used to block my paypal payments while traveling. It was quite annoying.
Posted April 27, 2015
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mobutu: So what, if you travel and want to make a paypal payment while traveling they wont let you?
I'm pretty sure they'll let you, eventually they'll throw in a secondary check at log-in but in the end you'll be able to make payments from your paypal account no matter your location.
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P1na: Steam used to block my paypal payments while traveling. It was quite annoying.
Yeah, also happened to me a few weeks ago. Was visiting my parents in Germany and wanted to buy a new Lego game to play with my mum and steam blocked my paypal.
Post edited April 27, 2015 by moonshineshadow
Posted April 27, 2015
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P1na: Steam used to block my paypal payments while traveling. It was quite annoying.
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moonshineshadow: Yeah, also happened to me a few weeks ago. Was visiting my parents in Germany and wanted to buy a new Lego game to play with my mum and steam blocked my paypal.
You're not supposed to travel in real life, duh!
Buy some open world RPGs and tons of DLCs instead so you can do it there. ;)

And forget about your relatives, they only cost time you could use to buy more stuff.
Post edited April 27, 2015 by Klumpen0815
Posted April 27, 2015
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P1na: Steam used to block my paypal payments while traveling. It was quite annoying.
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moonshineshadow: Yeah, also happened to me a few weeks ago. Was visiting my parents in Germany and wanted to buy a new Lego game to play with my mum and steam blocked my paypal.
Steam, yes, but not paypal was behind the blocking! ;)
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This is my favourite topic
Community
General discussionit might be a good idea to disable regional pricing for now(41 posts)(41 posts)
(41 posts)