It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGoG Support Phone Number?(120 posts)(120 posts)
(120 posts)
Pages:
1
2
3
4
5
6
7
8
This is my favourite topic
Posted December 20, 2011
avatar
steelblade5858: Does anyone know if GoG has a number you can call for support?
avatar
Galimatias: Hi,

If you need support, contact our Support Team at http://www.gog.com/en/support/contact
If you need to tell us something, hit us up at users@gog.com.

Cheers ;)
Does the support @gog still exist?
Posted December 20, 2011
avatar
Galimatias: Hi,

If you need support, contact our Support Team at http://www.gog.com/en/support/contact
If you need to tell us something, hit us up at users@gog.com.

Cheers ;)
avatar
reaver894: Does the support @gog still exist?
I think it may have been replaced with the messaging system they have on the support tab on the site.
Posted December 20, 2011
avatar
steelblade5858: 3 days ago
wasnt that Saturday? :) Support does not work on weekends so you should count Monday as day 1.
Post edited December 20, 2011 by Lexor
Posted December 20, 2011
avatar
steelblade5858: Cool thanks, yeah reason for me wondering if you guys had phone support was because I sent in a multiplayer key request 3 days ago and I didn't get any form of confirmation that the message sent and was wondering when you guys would get back to me.
You should probably get a code today, then. If not, you can always try PMing a bluetext for attention.
Posted December 20, 2011
avatar
steelblade5858: Cool thanks, yeah reason for me wondering if you guys had phone support was because I sent in a multiplayer key request 3 days ago and I didn't get any form of confirmation that the message sent and was wondering when you guys would get back to me.
avatar
TheEnigmaticT: You should probably get a code today, then. If not, you can always try PMing a bluetext for attention.
Yeah I still haven't gotten a code or a response from any of you guys in the PM's
Posted December 20, 2011
avatar
steelblade5858: Not impossible, hundreds of thousands of other companies have this down, and the direction GOG is going in I think they should eventually have phone support.
Well if you're willing to pay more for games here and Gog cna find the support staff then fine....we can have phone supportses. :)
Posted December 20, 2011
avatar
steelblade5858: Not impossible, hundreds of thousands of other companies have this down, and the direction GOG is going in I think they should eventually have phone support.
avatar
GameRager: Well if you're willing to pay more for games here and Gog cna find the support staff then fine....we can have phone supportses. :)
I would be more than happy to buy more games here at GOG... aslong as I am given multiplayer keys upon the purchase of the game...
Posted December 20, 2011
avatar
TheEnigmaticT: You should probably get a code today, then. If not, you can always try PMing a bluetext for attention.
You guys still doing email support btw? There are free apps out there that can track the tickets. Email users to say their logged on the system. Alert you guys when a ticket is missed, or has taken too long to respond to. Generally do the things that you'd expect from a support system. For free. you don't need a Good Old Support System.

Edit: to include person replying to.
Post edited December 20, 2011 by wpegg
Posted December 20, 2011
avatar
GameRager: Well if you're willing to pay more for games here and Gog cna find the support staff then fine....we can have phone supportses. :)
avatar
steelblade5858: I would be more than happy to buy more games here at GOG... aslong as I am given multiplayer keys upon the purchase of the game...
Lol no I meant if Gog hired phone support they'd have to increase prices here possibly.....so if you want phone support then pay for it and they'll add it. ;) :P

:)

As for your keys, as others said it takes time for them to reply after a weekend. Send them another support ticket. Maybe the system ate the last one. Or PM a mod(click PM next to one of their names) and ask them directly.
Posted December 20, 2011
avatar
steelblade5858: I would be more than happy to buy more games here at GOG... aslong as I am given multiplayer keys upon the purchase of the game...
avatar
GameRager: Lol no I meant if Gog hired phone support they'd have to increase prices here possibly.....so if you want phone support then pay for it and they'll add it. ;) :P

:)

As for your keys, as others said it takes time for them to reply after a weekend. Send them another support ticket. Maybe the system ate the last one. Or PM a mod(click PM next to one of their names) and ask them directly.
Lol pay for phone support to get my keys? You're so funny! I have already sent them another ticket (3 to be exact), an email at users@gog.com, and 4 PM's so I am just waiting on them. They know that I am waiting, because they have responded to this thread.
Posted December 20, 2011
avatar
GameRager: Lol no I meant if Gog hired phone support they'd have to increase prices here possibly.....so if you want phone support then pay for it and they'll add it. ;) :P

:)

As for your keys, as others said it takes time for them to reply after a weekend. Send them another support ticket. Maybe the system ate the last one. Or PM a mod(click PM next to one of their names) and ask them directly.
avatar
steelblade5858: Lol pay for phone support to get my keys? You're so funny! I have already sent them another ticket (3 to be exact), an email at users@gog.com, and 4 PM's so I am just waiting on them. They know that I am waiting, because they have responded to this thread.
Lol...no. Pay for phone support if you want phone support. Not to get your keys. :P

:)
Posted December 20, 2011
avatar
TheEnigmaticT: You should probably get a code today, then. If not, you can always try PMing a bluetext for attention.
I PM'd you once and you never replied :(

Though the thing I asked you about then is no longer of any concern to me :)
Posted December 20, 2011
avatar
steelblade5858: Lol pay for phone support to get my keys? You're so funny! I have already sent them another ticket (3 to be exact), an email at users@gog.com, and 4 PM's so I am just waiting on them. They know that I am waiting, because they have responded to this thread.
avatar
GameRager: Lol...no. Pay for phone support if you want phone support. Not to get your keys. :P

:)
I want phone support so I can quickly get my keys, so I don't have to go through all this crap.
Posted December 20, 2011
avatar
GameRager: Lol...no. Pay for phone support if you want phone support. Not to get your keys. :P

:)
avatar
steelblade5858: I want phone support so I can quickly get my keys, so I don't have to go through all this crap.
But everyone else has to go through this crap too......what, you think you deserve better than us? Oy. 0.o

:P

;)

(On a serious note, maybe they ran out of keys. They only get so many from the ip holder at a time.....maybe they have to get more before giving you one.)
Post edited December 20, 2011 by GameRager
Posted December 20, 2011
avatar
steelblade5858: I want phone support so I can quickly get my keys, so I don't have to go through all this crap.
avatar
GameRager: But everyone else has to go through this crap too......what, you think you deserve better than us? Oy. 0.o

:P

;)
Deserve better than everyone else no, deserve better than you? Yes, yes I do wholeheartedly believe that I deserve better than some troll.
Pages:
1
2
3
4
5
6
7
8
This is my favourite topic
Community
General discussionGoG Support Phone Number?(120 posts)(120 posts)
(120 posts)