Except so far Zaul is the only person I've seen demanding a refund.

Truth be told, since there's millions of computers, with different configurations, slightly different states of OS, different drivers, hardware, etc etc, a product that works perfectly well for one person might not work well for another.

Is the product truly broken? Unlike Arkhan Knight which was known to be totally crap and put out by WB regardless, NMS is probably going to work fine for 97% of buyers (or more). While game breaking bugs (and not issues with it being able to start at all) are going to be fixed as they appear, since not every scenario can be tested by a small team. (Although unittests can do quite a bit of work).

the question is when? soon™?

Yes, that's why both gog and steam review pages are full of people saying that the game doesn't work.

friends, gamers, countrymen: give it a rest!

He isn't listening to you! :P

https://www.gog.com/forum/general/release_no_mans_sky_c43c9/post101 If this is the case, then it's probably being worked on. could be a simple matter of recompiling it with a different chipset in mind.

Great fix, so that's why the game wasn't working for Total Biscuit with his i7 6700... oh wait.

You keep referring to the refund policy of Steam and Origin. They can readily issue out refunds because, with their client service, you are returning the product for a refund. This isn't the case with GOG due to their DRM-Free nature. With GOG you can get a refund and still keep the product in its current state. GOG only asks that they have the opportunity to make things right. If they cannot, the refund is still in effect.

HAHAHAHA great defense. A+.

First, you missed number 7 and 8. They say give us a chance. So you're already omitting part of the Terms.
Second, they aren't holding it hostage since it was freely given. Instead they are following a procedure to make sure they don't get screwed. Imagine if all the people found out "I can get this free" then you'd have what happens on google play. Bogus claims. Getting money back while retaining the goods. Now that's fair though right?
Third, why MUST they give a timeframe? You're saying "give me expectations" when they do not know the extent of the problem. In their minds (and many here) it's a small problem with many being able to play and a patch coming. So they fully expect a quick patch BUT that's not in their control. So if we wait, say, a day, what does that hurt? You're so adamant about IMMEDIATE results, you haven't thought how little it will hurt to wait. Or the possible ramifications by acting preemptively.
Fourth, waiting is actually a pretty big solution when it comes to electronic goods. Some things take a bit of time. That's why many support say "wait X hours and if not received, please let us know" (note: this is developers, not the sellers. Can't use that as a defense)

And since you don't seem to be able to read the full Terms

"Our top priority is to help you get the game working, and this means that we will require some cooperation from you. We won't ask anything extravagant, or super time-consuming, like a system reinstall, but if you absolutely refuse to try anything, we won't be able to determine whether the problem can be fixed or not, and won't be able to issue a refund.
This is especially relevant if there are some glaring issues with your computer, like DirectX faults, or drivers that are ancient, or even missing"

Here's a quick steam review:

"10 FPS on a GTX 980?
No Man's Lag
DO NOT BUY... Yet. (They'll fix it eventually.)

Edit:
Seems to be a coin toss if it will work for you or not at the time of this edit.
Maybe take some of the comments below into consideration based on hardware stated.

Edit 2:
Just saw the game queued up for a quick download. The FPS is much better now. But I still only get 50 max with medium settings.
I'm noticing bad frame drops still. Even while in menu's the mouse will hang randomly for about half a second.
It's getting there.

Full SPECS:
Cpu: AMD 9590
Mobo: MSI 970 Gaming
Gpu: GTX 980 (Not a Ti) [Driver: 368.81]
Mem: 16Gb
Rez: 1920x1080 120Hz
OS: Win 7 Pro 64bit"

Seems like:
1. The problem is they haven't optimized it
2. They are quickly trying to fix it

As TinyE says, I don't think logic is going to work well with him. At this point I consider him a troll and it's best just not to bother with direct replies anymore.

Being the voices of reason, anyone else who comes and says they have issues suggest waiting for the upcoming patch for compatibility and be done with it.

At this point I'm done.

And yeah, the patch is coming soon. After all this hype and pressure, to not fix it quickly will destroy their market. Not to mention all sites will be forced to give refunds after a period

If it really is just the SSE 4.1 issue, then it just comes down to how you compile the binary to be compatible with as many machines as possible. I know with Unix/Linux and most machines, you'd compile raw 386 code and leave extra 'features' turned off, including SSE, MMX, and other useful instruction sets.

Which brings me to how some software is distributed via sourcecode, where you'd get it, and during the installation it compiles the software to utilize as many of the features you have on the current machine rather than a pre-made universal compatible binary.

Although some software would be compiled with dozens of variations of versions in the same exe file. Pkzip would for example detect the type of CPU you had and features, and then run the best version of the compressor/decompressor from that data.

*sigh*

From all I hear, it seems Crashlands really is the better No Man's Sky.

Sorry for all your troubles. For what it's worth, yes, GOG must refund by the letter of their terms of use. :|

There's no reason for you to be disrespectful. You're not changing anyones mind by being a troll.