outstarino: Unfortunately this was a raffle-based giveaway, as we had exactly 3586 participants and 2030 codes.
I sent all codes today, including fixed e-mails for people who received empty ones at first. Every winner should receive them tomorrow at latest.
Also remember to check if GOG.com domain is not on your blacklist (marked newsletters as spam in the past) :)
I was one of the winners. I appreciate that lady luck picked me but I had/have no interest in the game I won. So I thought I'd gift it here on the forum and picked a user in this thread:
https://www.gog.com/forum/general/the_expiring_codes_clearinghouse_thread/post350 But he was told the key had expired when he went to redeem it on Mar 31, 2018 at around 1:00. That shouldn't have happened because the email said that the key is valid until Mar 31, 2018 and so did the redeem page when I checked what I had won. Now, the norm is for the last day of a deadline to be included (like when you pay a bill), i.e. that key should have expired the latest on Mar 31, 2018 at 23:59:59.
I wrote to support only to be told that the key expired on Mar 31, 2018 at 00:00:00 which basically means that Mar 31 wasn't included in the deadline. I was also told that the key couldn't be re-validated because of that.
This makes the email I received (and I guess all the emails that GOG sent) deceptive. The exact date and time should have been clearly stated and on the redeem page too (from what I've seen you seem to be capable of doing it right with your promos). And when you say Mar 31, 2018 you should mean that and not a day earlier.
Now I stand a fool having gifted an expired key and feeling sorry for the guy I gave the key to for getting him excited and then letting him down. While support waved the issue away as a mere inconvenience claiming that GOG's wording didn't include Mar 31, 2018.
Not cool, GOG, not cool at all. And not impressed by the way you're handling this.
Happy Easter.