jhoppy28: Im running on windows 8.1
Well... You can try to ask, but at least I was refused a refund for Haegemonia Gold because I had problems running it in Windows 8, and the game card didn't list Windows 8 nor later as supported Windows versions.
I didn't actually even ask for a refund, but asked whether they have any ideas how to get it to run on Windows 8. The first thing support mentioned was that I am not eligible for a refund, and I was cool with that. I felt they were right, they didn't promise it to work on Windows 8, so I didn't demand it either. Merely hoping to get it to run, regardless.
I think they have later made Haegemonia Gold to work on Windows 8, but W8 is still not listed as a supported Windows version. Either they have forgotten to add it to the gamecard, or they know there are still some issues on some Windows 8.x configurations. Who knows.
I have no idea if your problems with Shogo are due to Windows 8, or if it would fail similarly on that same system with Windows 7. However, I think the point still stands that Windows 8.x is not officially supported for that particular game, unfortunately.
Did the Shogo forum mention any generic Windows 8 issues?