Posted January 03, 2019
real.geizterfahr: Of course they are. People who can't set their local currency anymore will probably miss a deal before they find the solution in the forums or get an answer from support. And people who visit GOG with unsupported browsers and get greeted with a messed up frontpage, will probably think that GOG isn't a trustworthy site. For them it isn't a problem with their browser. The rest of the internet works well for them, so gog.com must be a botch job of some scammers.
And then there are some of us "grumpy old gamers" who still remember the GOG from the past and decided not to buy here anymore before GOG gets their shit together again (lack of interesting releases, missing patches, Twitter drama, communication skills with their community, horrible website redesigns, putting lots of work into stillborn features like crossplay for Galaxy or weird #FCKDRM "initiatives", ditched principles, etc).
Those are all pretty minor problems that don't affect many people. But GOG has quite a few of them, so it adds up to something they'll notice over time. And seeing how slow things are going here (what the heck were GOG's web developers doing the past three months? Disabling auto playing videos because the load was too heavy during the sale? And how old is Galaxy now? Was there any meaningful development since it left beta? What was Galaxy's dev team doing the last couple of years?), they'll keep on collecting annoyed users who don't like shopping here anymore.
The big bosses at GOG don't seem to have any plan... They're trying hard to make GOG a big player in digital distribution, yet they fail to make the right steps to build a team that knows what they're doing. And they're skipping important milestones, necessary to reach their goals. You can't tell devs to put work into their games to enable Galaxy's crossplay if you don't even sell a significant number of copies. GOG is still a niche store. They need a bigger market share before they can tell people to enable DRM free crossplay multiplayer for their DRM'ed games that don't even get released here. Current GOG is a store for semi-old games and indies. They can't even get feature complete games (missing online functionalities) or patches. What made them think that crossplay is important in their current situation?
Better put some work into stuff that's important for users/communities nowadays. But they'd have to talk with us and other gamers to find out what people want. And for that they'd need a community manager (not a Twitter guy who occasionally locks threads on GOG) who doesn't leave or get kicked after a few months. That would make more sense than to pay web or Galaxy developers who don't really develop anything...
tl;dr - Yes, I think they're noticing that something doesn't go as well as planned. But knowing how the "new" GOG ticks, they'll probably invest a shitload of time to develop some very important new feature (like a streaming service for Galaxy, or a way to record gameplay) instead of talking to us and fixing things -.-
Wish I could upvote you more. And then there are some of us "grumpy old gamers" who still remember the GOG from the past and decided not to buy here anymore before GOG gets their shit together again (lack of interesting releases, missing patches, Twitter drama, communication skills with their community, horrible website redesigns, putting lots of work into stillborn features like crossplay for Galaxy or weird #FCKDRM "initiatives", ditched principles, etc).
Those are all pretty minor problems that don't affect many people. But GOG has quite a few of them, so it adds up to something they'll notice over time. And seeing how slow things are going here (what the heck were GOG's web developers doing the past three months? Disabling auto playing videos because the load was too heavy during the sale? And how old is Galaxy now? Was there any meaningful development since it left beta? What was Galaxy's dev team doing the last couple of years?), they'll keep on collecting annoyed users who don't like shopping here anymore.
The big bosses at GOG don't seem to have any plan... They're trying hard to make GOG a big player in digital distribution, yet they fail to make the right steps to build a team that knows what they're doing. And they're skipping important milestones, necessary to reach their goals. You can't tell devs to put work into their games to enable Galaxy's crossplay if you don't even sell a significant number of copies. GOG is still a niche store. They need a bigger market share before they can tell people to enable DRM free crossplay multiplayer for their DRM'ed games that don't even get released here. Current GOG is a store for semi-old games and indies. They can't even get feature complete games (missing online functionalities) or patches. What made them think that crossplay is important in their current situation?
Better put some work into stuff that's important for users/communities nowadays. But they'd have to talk with us and other gamers to find out what people want. And for that they'd need a community manager (not a Twitter guy who occasionally locks threads on GOG) who doesn't leave or get kicked after a few months. That would make more sense than to pay web or Galaxy developers who don't really develop anything...
tl;dr - Yes, I think they're noticing that something doesn't go as well as planned. But knowing how the "new" GOG ticks, they'll probably invest a shitload of time to develop some very important new feature (like a streaming service for Galaxy, or a way to record gameplay) instead of talking to us and fixing things -.-
Also. Friendly reminder than some of us want manual sorting back.
Post edited January 03, 2019 by Fuz