That sums up my ~20 hours in Redemption. What we have is a mildly interesting story mired in a soup of mechanical and design problems. No stone is left undisturbed: from the UI to the combat, and even the plot itself.
This game has a derth of reasons to play. The two main characters are pretty good and multi-dimensional. Some of the music, particularly in the second half of the game, can be surprisingly catchy. And World of Darkness is always an award-winning setting. Especially here, where you get to play in two distinct time periods. Some people have issues with the dated graphics. I personally find the early 3D models to be charming, but it probably isn't your cup of tea if you grew up with something else.
Sadly, everything else sucks. Hard. The gameplay is like trying to be an ARPG ala Diablo, but it has party mechanics like Baldur's Gate, but there's no pause feature to issue commands. So you're forced to rely on the AI that gets stuck on walls half the time in real-time. The game is easy enough to solo for 90% of it, but the other 10% are enemies that can one-hit you even with max stats and the best gear. And of course: there is no quicksave OR quickload.
The environments can be hit and miss. A bigger issue is just how linear the level design is. There are ZERO side-quests; ZERO non-essential zones. Yet the AI can't seem to pass a field sobriety test without getting stuck in a wall. The whole world feels like a stage. There's LESS THAN 10 CARS IN NEW YORK. I know this isn't an immersive sim but try more than not at all, please.
But all of this could be forgiven if the story was good enough. It's not. Aside from the leads and the love story between them, the plot is just to stop the big bad vampire. You start out killing rats in a silver mine for some priest. The-third-to-last zone is killing GHOUL RATS for a hacker. Fill in the gaps with more rats.
It's just not worth it. Play Bloodlines again. Play WoD at your hobby store. Let sleeping dogs lie.