Her Story seems to recreate the feeling of being a detective trying to figure out a mystery, having only the suspect's testimony, and a clunky computer interface.
It seems the suspect's video interviews were fragmented into short sections, and it's up to you to find them all, by searching for words in the videos' transcript, causing the videos containing that word to pop up.
It doesn't make much sense, but you'll have to go with it to enjoy this game, and instead focus on the story and the actress portraying it.
Sadly, overall, the story isn't very good, but the actress largely makes up for it, except for a few videos where she sounds a bit fake.
The mystery is good enough to draw you in, and make you actively seek out new videos, but the more you learn about it, the more it feels like a hodge podge of dime novels.
It doesn't help that the game has no real ending, and that you don't learn very much about the case.
Videos are so fragmented, you rarely come across a long one - almost two minutes long, and instead come across mostly videos a few seconds long, with the occasional 30 to 40 seconds one.
Some videos are also superfluous, such as a video of the suspect spilling coffee on herself, or looking at the detective's family photos.
It seems having many videos is done to attract completionists, hurting players playing to uncover the story.
But to finish the game, you don't need to watch all the videos - only enough of the main ones, which took me about 2 hours. Trying to find them all, I played 5 hours in total, still missing 17 videos.
The scenery is also a problem, but only after you stare at it long enough - one interrogation room is of the stereotypical kind, and another makes videos appear as if they were filmed in someone's kitchen.
But the videos are downgraded enough to make you believe they came from a tape, and the computer station you're working on has enough audio and visual cues added to it, to make it seem to be located in a dirty, stuffy office.