Community Management Specialist - DACH/GSA

Global PR & Community
| #PR

Gamers are the ones we always keep in mind while developing our services and improving our offer – they are the pillars that make GOG. What’s more, we understand that gaming communities around the world can be a bit different, have their own tastes and preferences, and require a dedicated approach.

That’s why one of the most diverse teams in the company is looking for a Community Management Specialist responsible for the DACH/GSA market. This person’s role will be to cater to our German-speaking users’ needs, manage our German social media channels, plan and execute a strategy to develop them further, and cooperate with internal teams to integrate our global strategy into local market specifics.

Starting date: Q4 2021.

Responsibilities:

  • Creating engaging written and visual content adjusted to the needs of the local GOG community.
  • Engaging with the community, responding to comments and customer queries (e.g. on GOG.COM forum); monitoring and collecting users’ feedback.
  • Being responsible for German translations of newsposts, newsletters and other types of content to the local language.
  • Analyzing social media engagement metrics of past and current actions to measure their effectiveness.
  • Building long-term meaningful relationships with GOG’s German user base and external partners on the local market, serving as a brand ambassador on local social platforms.

Job Requirements:

  • Knowledge of the German computer games’ market, staying up-to-date with gaming news & worldwide/regional trending topics.
  • Ability to communicate, as well as conduct business, in English and German.
  • A self-motivated, highly dynamic individual with a drive to succeed.
  • Honesty, passion, creativity. These are not only our values, but the adjectives that describe your profile best.
  • Great communication skills and a positive attitude. :)
  • Past experience in community management.

What we offer:

  • Possibility to expand your career in an international and extremely creative environment.
  • Unique opportunity to enter a booming industry and to influence the future of gaming.
  • Access to a health care and sports activities package.
  • An in-house gym, open 24/7, available exclusively for our employees.
  • Free access to all games from the GOG.COM catalog, including The Witcher franchise and Cyberpunk 2077.

If you think you’ve got what it takes, please submit your CV (in English) and code samples below.

ABOUT GOG.COM
GOG.com is a digital distribution platform born from a deeply rooted love for games, a “you buy it, you own it” philosophy, and utmost care about customers. Learn more about GOG.com »