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General Troubleshooting

1. black screen / crash on launch:

- Before starting the game, change video resolution to your desktop one (or the closest match). if that fails, try falling back to 1024x768. Video settings can be found under GOG Galaxy HERE
-- or in Start Menu HERE.

- Close any unnecessary applications running in the background, especially ones overlay-based like EVGA Precision, MSI Afterburner, GeForce Experience, FRAPS etc.

- If running multiple screen setup, try switching to a single monitor.

If none of the above helps, please send your DxDiag to our Support team HERE. The more information we have, the easier it will be to pinpoint the problem.

2. Controllers
- connect (turn on if wireless) your controller before starting the game
- start the game, go to Settings->Joystick Settings
- set Joystick to Enable
- press Default to fill controls with standard mapping or configure them manually

May the Force serve you well.
Post edited May 02, 2018 by Thiev
Anigma: My Problem ist that my game doesn't start if my Xbox One Wireless Controller is activated. As long as it's deactivated the game starts most of the time. But with controller on -> 100% failure (load screen shows up and the game closes without warning at maybe 20% of the loading screen)
Try starting the game without it, enable joystick in settings & default mapping, save, quit and then try again with controller switched on.