It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

kmolloy: Since day 1, I've tried to launch the game and have run into a "Direct X 10 device not found" error message. Deleted and reinstalled with the same error happening each time. Currently installed DirectX version 12. Do I need to downgrade the version to successfully run the game? And if so, how?
You should check as to whether you have Direct X 10 installed and you can find instructions on how to do this here: under the section titled "How to check which version of DirectX is installed" :)