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General discussionWho else is having serious problems interacting with their acocunt pages?(6 posts) (6 posts) 
(6 posts) 
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Posted January 24, 2015
Guys, let me know if the problems persists.

We fixed checkout, but can't recreate the Account issues. We would appreciate your feedback.

Edit:
Also, please do a full refresh (Ctrl+R), just in case your browser might still have some corrupt assets cached.
Post edited January 24, 2015 by Firek
Posted January 24, 2015
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Furiat: Gecko-based (FF, PaleMoon) -> broken
Chromium -> broken
IE - don't even get me started. IE 8 refused to work at all with the GOG pages.

God I wish i could get my hands on the people who work there who are too stupid to test on major browsers.
And from my perspective it seems like a nightly build got deployed with changes made by someone who had a very specific browser environment and coded to it - not to the consumer.

GOG's fault. GOG should fix it.

NOW.
I'm hoping that writing this post took a few minutes, and the problem is now resolved. Could you check once again now, please?
Posted January 24, 2015
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Firek: Guys, let me know if the problems persists.

We fixed checkout, but can't recreate the Account issues. We would appreciate your feedback.
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HypersomniacLive: Thank you for showing up.

We'd love to give you feedback, tell us what kind is usable to you to recreate the issues and fix them?
Just check if you're still getting problems in your Account section.

Also, did you experience these since 24h? As far as I can tell these issues started about 7-8h ago.
Also, please do a full refresh (Ctrl+R), just in case your browser might still have some corrupt assets cached.
Post edited January 24, 2015 by Firek
Posted January 25, 2015
OK, thanks again guys!

And just to clarify - it definitely wasn't a late Friday commit. We're crazy, but not THAT crazy. ;) It is my understanding that it was a backend server issue.
The problem is fixed for the time being, and first time on Monday we'll make sure it never pops up again.

Sorry about any trouble this caused to any of you!
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Enebias: Almost all the problems have been resolved on Firefox -at least for me.

Only one remains: the Log In/Sign Up buttons appearing instead of the "Account" one in every https page.
That's an unrelated issue which we are aware of, but weren't able to fix yet. We understand that it's an inconvenience, and will address it ASAP. I hope it's not a big problem in the meantime.
Post edited January 25, 2015 by Firek
Posted January 25, 2015
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Ghostbreed: Hooray! I can download my games. But apparently I'm not logged in :P Ah well.
I'll nag our webdevs to give this glitch a higher priority first thing on Monday. That's a Support Overlord promise. :D
Posted January 25, 2015
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HypersomniacLive: OK, after logging out and back in with Firefox, the "sign up"/ "log in" bug is back, but I can live with it for now.
But I still need to use the front page to log in, and enter my credentials twice before the system shows me as actually logged in.

And the notification flags only refresh from revamped, non-secure pages.

Am I to understand that you guys are working on these?
We are working on these issues, but the notification flags are part of a bigger effort which will take a while longer to complete. I'm hoping to see a fix to the login/logout issue early next week.
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Community
General discussionWho else is having serious problems interacting with their acocunt pages?(6 posts) (6 posts) 
(6 posts)