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Dragonsmana: Hello all, I was hoping someone had a solution for my recent issue.

I have made several purchases with GOG before and enjoy the service immensely. However after several attempts to take advantage of a sale today, my bank won't let the charges go through (I'm trying to use Paypal, though it might give me the same issue no matter what I try to pay with) due to the charges appearing potentially fraudulent. After a bit of time on the phone with my bank's customer service they said the charges were coming out of Cypress (as in out of country for me), rather than San Jose, California in which it normally does without issue.

Has anyone encountered this kind of problem before? And if so is there something I can do on my end to fix it?
Try the GOG wallet feature, perhaps? You can put in any amount of funds into your wallet and that should reduce the amount of charges via PayPal to us :)
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Dragonsmana: Will that help the issue though? If the payment to the wallet ends up going the same place (IE Cypress rather than somewhere in the US), I will still get the "fraud" detection. If possible I'd also not have to worry to much about transferring when I need it. But if that ends up being my only option, I guess I'll try it. Odd how this just became an issue today.
It will more likely work around the issue AFAIK. As for the payment info, I am not privy to that side of things but I can try asking around on Monday but I am not sure what results I will get :)

Also, could you write a ticket to Support about this, please?

Please follow this link https://www.gog.com/support/contact/my_orders_and_payments and select from one of the failed payment options and tell Support what you wrote here :)
Post edited September 03, 2016 by JudasIscariot