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tolmach: What can I do with this fraud? Please give me advice.

4 days ago I bought Neverwinter Nights 2 with discount via QIWI wallet.
They took my money, but the game was not added in my library.
I sent him messages with QIWI receipt, but they didn't answer me.

What can I do? Any thoughts?

Thank you.

Sorry, I did not mark massage as a question.
This is not related to fraud - I had to process your order manually, because the QIWI transaction took a very long time to get updated on QIWI's end. I have just responded to your ticket and, once again, sorry it took so long.
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Firek: This is not related to fraud - I had to process your order manually, because the QIWI transaction took a very long time to get updated on QIWI's end. I have just responded to your ticket and, once again, sorry it took so long.
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rtcvb32: What's this? GoG's doing the right thing and fixing things so he can get his game? FRAUD! FRAUD I SAY!!!!

This is serious sarcasm :P
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tolmach: What can I do with this fraud? Please give me advice. 4 days ago I bought <snip> QIWI wallet <snip>
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rtcvb32: To be honest though, you have to give GoG a chance to do their thing. From what i'd say and guess, GoG takes transactions very very seriously; I'd refrain from calling it fraud in the title just because something went wrong during the transaction of money; Only if you never get your game (or money refunded) at all should you call fraud... Or on a faulty product (although GoG's pretty good on that front too, much better than steam used to be).
Could just be a linguistic issue as English is not the OP's native language :)
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JudasIscariot: Could just be a linguistic issue as English is not the OP's native language :)
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tolmach: Although my English is bad I know the meaning and usus of this word.
Thank you you had thought about me better than I deserve :)

I've deleted ''fraud' from my messages.
Please change topic of this thread: "Game not added to the library"
Thank you.
Done :)