Yes, I have been checking my spam folder and yes I have been frequently sending emails to gog...... WHAT THE HELL IS GOING ON I JUST WANT MY KEY! 30 DAYS NOW!

not sending gog emails. sending key request tickets. to solve any confusion

Same stupid problem! Just sent my 5th request. IT'S BEEN A MONTH GOG! I WANT MY MULTIPLAYER KEY!

Might want to send emails to support as well.

I'd assume if they've sent you a key and your emails spam watch deleted it,
they're not sending more because the system says it's already sent.

I played Multiplayer without the key

Oh yeah, since the servers are down now, no confirmations are made and everything goes.
Might be no keys will be needed ever again, but better safe than sorry...

No, you'll still need a valid CD key for multiplayer.

I assume you checked your spam folder?

I never had any problem. My CD key instructions arrived the day after I submitted a support ticket.


-Khalaq

Yeah. Me either. I got mine in one business day.

As someone who spent a long time trying to contact GOG unsuccessfully here's what I would do. Contact the credit card company you used to make the purchase and dispute the charge as the product was not delivered in complete condition. Once the credit card company contacts them you can bet they'll take notice.
GOG has awesome products and makes things available to us that no one else does but there is a serious customer service issue. All I wanted to do was make additional purchases of NWN and sent groups of emails over a long period of time and NEVER got any response. It's a shame but in my case I got the copy I ordered and the CD key so I didn't have grounds to do anything. GOG just chose not to sell me any more product.

Seems kind of silly. I got my CD key in one business day. They've also replied to my customer service questions in two business day or less.

If you're not getting replies to your emails, the problem is probably on your end. Try a different email address and check your spam folder.