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The original galaxy is way better imo. The UI looks better and more consistent, it kept everything simple and more usable.
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obliviondoll: Well, except the ongoing bug that's been known about the entire duration of beta testing where users have been losing games from their library and are unable to use them in Galaxy 2.0 (while still being able to access them just fine when reverting to 1.2 or downloading from the website).

And the fact that being unusable due to vision problems DOES prevent it from doing its job for affected users.

And the fact that several features included in prior versions of Galaxy are missing, including the most practical library view in the industry (something which no other game launcher is lacking).
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JakobFel: But how many people are actually experiencing that bug? It needs to be fixed pronto, no doubt, but I'm just saying: like many other criticisms, that bug is probably affecting a niche group of users.
you can find someone posting about missing games multiple times a week in the 2.0 forum listing.
It's weird, you ask for reasons for the disdain, yet not one single reason is acceptable to you. What is your purpose here?

First of all, they don't HAVE to release 2.0. They didn't even have to develop it in the first place - many people are perfectly happy with 1.2. No need for more.

Second, you say they should focus all their resources on 2.0. Your reasoning being 2.0 will be done faster this way. How will 2.0 be done faster, when they already HAVE tons of feedback from the past YEAR that they have yet to actually implement and fix? How about doing that BEFORE taking the next step? I could maybe see your reasoning if they had literally completed their existing (and quite long) list of feedback and bugs, but as it is, they already have more than enough on their internal roadmap from the feedback they already have from their voluntary beta testers. Fix that, THEN go to the next step; instead, they decided to push all the problems they are fully aware of onto more people. Why? So more people can tell them what they already know?

Lastly, you really lose a lot of credibility when you haven't even used 1.2. It really is much simpler, more minimalist and to the point in the entire interface. It's like saying you can't see what's wrong with driving an old rusty pickup truck to a group of people who are all used to driving a Ferrari. Understand that those people may have a hard time taking your point of view seriously, because you lack the perspective to fully appreciate where they are coming from.
Post edited June 03, 2020 by Psykopat89
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Psykopat89: It's weird, you ask for reasons for the disdain, yet not one single reason is acceptable to you. What is your purpose here?

First of all, they don't HAVE to release 2.0. They didn't even have to develop it in the first place - many people are perfectly happy with 1.2. No need for more.

Second, you say they should focus all their resources on 2.0. Your reasoning being 2.0 will be done faster this way. How will 2.0 be done faster, when they already HAVE tons of feedback from the past YEAR that they have yet to actually implement and fix? How about doing that BEFORE taking the next step? I could maybe see your reasoning if they had literally completed their existing (and quite long) list of feedback and bugs, but as it is, they already have more than enough on their internal roadmap from the feedback they already have from their voluntary beta testers. Fix that, THEN go to the next step; instead, they decided to push all the problems they are fully aware of onto more people. Why? So more people can tell them what they already know?

Lastly, you really lose a lot of credibility when you haven't even used 1.2. It really is much simpler, more minimalist and to the point in the entire interface. It's like saying you can't see what's wrong with driving an old rusty pickup truck to a group of people who are all used to driving a Ferrari. Understand that those people may have a hard time taking your point of view seriously, because you lack the perspective to fully appreciate where they are coming from.
If you sit still in the tech industry, you will lose. They DID have to create 2.0 or else they'd fall hopelessly behind. All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
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Psykopat89: It's weird, you ask for reasons for the disdain, yet not one single reason is acceptable to you. What is your purpose here?

First of all, they don't HAVE to release 2.0. They didn't even have to develop it in the first place - many people are perfectly happy with 1.2. No need for more.

Second, you say they should focus all their resources on 2.0. Your reasoning being 2.0 will be done faster this way. How will 2.0 be done faster, when they already HAVE tons of feedback from the past YEAR that they have yet to actually implement and fix? How about doing that BEFORE taking the next step? I could maybe see your reasoning if they had literally completed their existing (and quite long) list of feedback and bugs, but as it is, they already have more than enough on their internal roadmap from the feedback they already have from their voluntary beta testers. Fix that, THEN go to the next step; instead, they decided to push all the problems they are fully aware of onto more people. Why? So more people can tell them what they already know?

Lastly, you really lose a lot of credibility when you haven't even used 1.2. It really is much simpler, more minimalist and to the point in the entire interface. It's like saying you can't see what's wrong with driving an old rusty pickup truck to a group of people who are all used to driving a Ferrari. Understand that those people may have a hard time taking your point of view seriously, because you lack the perspective to fully appreciate where they are coming from.
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JakobFel: If you sit still in the tech industry, you will lose. They DID have to create 2.0 or else they'd fall hopelessly behind. All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
fall behind? fall behind what? that is falacious logic. if it works and your customers are happy with it there is literally no reason to do a complete overhaul like this.
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JakobFel: All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
The thing is, you asked why people are so upset about it, and you have gotten several lengthy, thorough and thought out replies, but you keep throwing every single reply off as "just complaining". So what is the point here? You've had your replies, but you won't accept them.

Another angle here is that GOG has had more than enough feedback for a long time, and rather than responding to that in terms of development and bugfixing, they opted to pull MORE users into what they already KNEW - based on the constructive criticism you keep mentioning - was far from ready. Again I ask, what is the point? To let even more of their users tell them exactly what the beta testers already told them? Seriously, I would genuinely like you to think about this and come up with an answer.

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yowshi: fall behind? fall behind what? that is falacious logic. if it works and your customers are happy with it there is literally no reason to do a complete overhaul like this.
Exactly.
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JakobFel: If you sit still in the tech industry, you will lose. They DID have to create 2.0 or else they'd fall hopelessly behind. All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
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yowshi: fall behind? fall behind what? that is falacious logic. if it works and your customers are happy with it there is literally no reason to do a complete overhaul like this.
Their competitors. That is simple logic.
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JakobFel: All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
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Psykopat89: The thing is, you asked why people are so upset about it, and you have gotten several lengthy, thorough and thought out replies, but you keep throwing every single reply off as "just complaining". So what is the point here? You've had your replies, but you won't accept them.

Another angle here is that GOG has had more than enough feedback for a long time, and rather than responding to that in terms of development and bugfixing, they opted to pull MORE users into what they already KNEW - based on the constructive criticism you keep mentioning - was far from ready. Again I ask, what is the point? To let even more of their users tell them exactly what the beta testers already told them? Seriously, I would genuinely like you to think about this and come up with an answer.

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yowshi: fall behind? fall behind what? that is falacious logic. if it works and your customers are happy with it there is literally no reason to do a complete overhaul like this.
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Psykopat89: Exactly.
Because many of the responses are unnecessary complaints. It doesn't serve anyone to hate on the platform. Instead, constructive criticism and patience should be offered.
Post edited June 04, 2020 by JakobFel
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yowshi: fall behind? fall behind what? that is falacious logic. if it works and your customers are happy with it there is literally no reason to do a complete overhaul like this.
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JakobFel: Their competitors. That is simple logic.
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Psykopat89: The thing is, you asked why people are so upset about it, and you have gotten several lengthy, thorough and thought out replies, but you keep throwing every single reply off as "just complaining". So what is the point here? You've had your replies, but you won't accept them.

Another angle here is that GOG has had more than enough feedback for a long time, and rather than responding to that in terms of development and bugfixing, they opted to pull MORE users into what they already KNEW - based on the constructive criticism you keep mentioning - was far from ready. Again I ask, what is the point? To let even more of their users tell them exactly what the beta testers already told them? Seriously, I would genuinely like you to think about this and come up with an answer.

Exactly.
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JakobFel: Because many of the responses are unnecessary complaints. It doesn't serve anyone to hate on the platform. Instead, constructive criticism and patience should be offered.
so how exactly does 1.2 fall behind the competitors? epic is missing basic features and like half of the steam user base is either pissed off at or reverted back from the most recent steam client update. the idea that you MUST change your software every X years is fallacious. There is no requirement especially if you aren't selling the software. And the client isn't something they sell. it's a service they offer to make buying and playing the games they offer easier.

what are the complaints you view as unessecary?
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JakobFel: Instead, constructive criticism and patience should be offered.
I'm pretty sure that everyone in this particular thread has already done that. We've provided criticisms, went back to 1.2 or a different launcher, and are patiently waiting for Galaxy 2 to be in an actual working state for them to try it again.

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JakobFel: I'm not saying my opinion is more important, I'm simply saying that I, personally, would much rather them dedicate more resources to development of 2.0 and get it fully finished quicker than they would otherwise.
If anything, the fact that you've mentioned that bugs will be fixed faster if everyone's on 2.0, just indicates that you're the impatient one. Telling people that their opinions are just uneccesary complaints isn't constructive in itself.
Dude, I installed 2.0 by accident and my entire library broke. Yes, it's just tags — my tag groups got wiped — but I sort my games using tags. And before anyone says "it's a niche feature" (like I heard people say), it's the only user-customizable sort order — how can it be niche? So, this was a problem. I spent half a day reverting to Galaxy 1.2 and re-initializing or even re-downloading games. Then researching how to block the update.

I also duly submitted several thorough bug reports... to a Mantis bug report interface that haven't been touched by support personnel since April. And I also submitted them through the new report interface... that runs on a single one-way Google Form.

I mean, no value judgements here, no emotional language, no "hate" — this update simply caused me a fair bit or problems, and a day's worth of lost time.

The only update I experienced in my life that was really worse was an update to a dropbox-like cloud file service that accidentally wiped my C drive. And I got 100 TB of free cloud space, forever, as an apology from the service just for bringing this up.
Post edited June 04, 2020 by AyeBraine
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@JakobFel - I will now ask you for the third time, because you keep ignoring this particular question:

When GOG already has plenty of existing stuff that needs addressing (features to implement, bugs to fix) from the voluntary beta testers - stuff they are fully aware of, KNOWN ISSUES, that they have yet to be even close to fixing... What good does it do, to drag even more users into this? What does it accomplish, aside from clearly pissing off everyone who did NOT volunteer to beta test, completely ignoring all the existing known issues?
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Psykopat89: @JakobFel - I will now ask you for the third time, because you keep ignoring this particular question:

When GOG already has plenty of existing stuff that needs addressing (features to implement, bugs to fix) from the voluntary beta testers - stuff they are fully aware of, KNOWN ISSUES, that they have yet to be even close to fixing... What good does it do, to drag even more users into this? What does it accomplish, aside from clearly pissing off everyone who did NOT volunteer to beta test, completely ignoring all the existing known issues?
By having more users involved, they have more variables for testing, as well as more people to submit bug reports. That, combined with a fully dedicated development team, will result in a quicker resolution of various problems.
Jakob's position is simple:

-Any problems you may have with Galaxy 2.0 can be fixed later, so they aren't valid complaints.
-Allowing anyone to use 1.2 would slow Galaxy 2.0, and so isn't allowed.

Anything you say on the matter will be met with one of those two respones.
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JakobFel: All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
Except it's not optional to get the best out of the only game I use it for, No Man's Sky, some features in the game are not available without the Galaxy online connection. Because i cannot use the new dark version I had no option but to uninstall it, revert to 1.2 and disable updates so they can't force it on me again.

You clearly don't care that some people are not able to use version 2 because it doesn't affect you so I see no point in reading any more of your posts on the subject.

I will not be updating and if they ruin my favourite game by stopping connections from 1.2 I will not buy any more games from GOG. That is a fact and not open for discussion.
Post edited June 04, 2020 by Old_Dragon
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IkustEnustik: Jakob's position is simple:

-Any problems you may have with Galaxy 2.0 can be fixed later, so they aren't valid complaints.
-Allowing anyone to use 1.2 would slow Galaxy 2.0, and so isn't allowed.

Anything you say on the matter will be met with one of those two respones.
No, I never said they weren't valid. I'm saying that the approach to which a lot of people voice their complaints is a waste of time and just downright ridiculous. And it's not just my position, it's a fact: maintaining two separate clients is just an awful idea.

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JakobFel: All I'm saying is that y'all are complaining about an optional client instead of being patient, offering constructive criticism and being fair about it all.
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Old_Dragon: Except it's not optional to get the best out of the only game I use it for, No Man's Sky, some features in the game are not available without the Galaxy online connection. Because i cannot use the new dark version I had no option but to uninstall it, revert to 1.2 and disable updates so they can't force it on me again.

You clearly don't care that some people are not able to use version 2 because it doesn't affect you so I see no point in reading any more of your posts on the subject.

I will not be updating and if they ruin my favourite game by stopping connections from 1.2 I will not buy any more games from GOG. That is a fact and not open for discussion.
As far as I can tell, NMS has never required an online connection, it just unlocks the ability to play with friends. I also don't quite know why you would need a client to use the in-game online gameplay. It may not be open for discussion with me, but frankly, that's your own loss if you choose not to buy from them because they updated the optional client to a version that will, in the long run, vastly eclipse the previous version.