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Survey Results: See what the future of GOG.com holds!

A few weeks ago we asked you to fill out a survey about some of the possible new areas of gaming that GOG.com might move into in the future. We also promised that we’d share the results with you, and they are below. Before we get to that, though, we did want to let you know what these mean to us:

1. We remain committed to bringing you guys the best games from all of gaming history, on both PC and Mac. This means that while we’re exploring ways to bring you new games, we also are committed to bringing classics back to life as well. This year alone has seen Omikron, System Shock 2, the Leisure Suit Larry series, Strike Commander, and even Daikatana!

2. DLC is a controversial issue, but something that has been in gaming—by another name—since the very early days. You guys seem to understand that it’s not possible for us to sign new games with all of their DLC (before it is even made) bundled in, and it looks like you’re willing to either buy DLC or not as you find it interesting. As part of our continual efforts to improve the user experience on GOG.com, we will be looking at new, better ways to present DLC in our catalog as well.

3. Selling episodic content before the “season” is finished is also something we’re looking forward to bringing you in the future, and you seem to agree.

4. Season passes—for both DLC and for episodic content—clearly have a mixed perception here. Season passes—if we do offer them—are something that we’ll approach with deliberation to make sure that we’re confident that the content that is promised will all be delivered.

5. Finally, we have somewhat conflicting information on the persistent multiplayer features; when discussed in a very abstract fashion (as it was in the first survey), it’s a very clear “no.” When mentioned in a specific game that we’ve shown you, it’s an equally clear “yes.” What we’re going to be sure of, going forward, is that we’re very careful that any game that we bring you guys with persistent multiplayer features will be at least as offline-friendly as Planetary Annihilation is.

One of the defining characteristics of GOG.com is that the games that we sell have no DRM; this isn't going to change, and we will continue to evaluate the games that we bring to you to make sure that they're not only great games, but great games that we think will fit in well with how we do business.

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Thank you for responding to our surveys in such large numbers. GOG.com would be a mere shadow of itself if it wasn't for its incredible, open, friendly, and active community--that is you!
Post edited April 19, 2013 by G-Doc
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Neobr10: How were the questions biased? The DLC question actually came at the worst time possible, just after they released DLCs for Omerta which were very controversial. Still, people want DLC, as clearly shown in the survey.
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SPTX: offer DLC so we can offer you more, newer games on the site
...season passes so we can offer you more, newer games on the site
...episodic so we can offer you more, newer games on the site
[beta] to support the developer and help make the game better (how does it guarantee the game will be good anyway?)
http://www.youtube.com/watch?v=G0ZZJXw4MTA

:)


edit - to clarify my position. Yes, the survey did asked leading questions, possibly creating a bias. (I teach survey design and social statistics. If a student showed me a survey like this, he would have failed. When I filled in the survey, it made me cringe sometimes...). However, I still think the result is correct for most questions (though the % difference may have been changed with different wording). The reason I think the result is the same is due to the discussions on the forum, and the magnitude of difference in the answers.

Better questions may have changed the % differences, but I think the outcome would remain the same.
Post edited April 21, 2013 by amok
I can hardly believe the results of this survey. I wish I hadn't been away while it was conducted. I cannot believe that the users of this site would agree to "nickel and dime" DLC just for the vague promise of some future blockbuster game.

I sincerely hope that GOG.com does not start offering these games which have dozens of sub 5$ DLC for a skin, a unit, a fucking hat, or other bling. One real example of this that I can bring to mind is Europa Universalis III which has oodles of "sprite packs" (as well as a couple of traditional expansions). This would completely pollute the site. You are supposed to be offering complete games.

At the very least, keep the "games" which require other games off the Browse Games list.
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J_Darnley: I cannot believe that the users of this site would agree to "nickel and dime" DLC
They didn't, they agreed to DLC's.

(speaking of leading questions...)
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GhostwriterDoF: Isn’t the next best thing to having a great game, is having more stuff to add to it?
That's why DLCs exist: Editors use this fact to cheat us, it is abuse.
They can't name "expansion" those tiny expensive chunk of base game, nor they don't want to name DLCs "fuck in your face", so they use a generic "DLC" which means nothing. Even the original base game is technically a downloaded content...
If they sell us shit, they'll name it DM: digested meal.
Post edited April 21, 2013 by ERISS
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Neobr10: How were the questions biased? The DLC question actually came at the worst time possible, just after they released DLCs for Omerta which were very controversial. Still, people want DLC, as clearly shown in the survey.
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SPTX: offer DLC so we can offer you more, newer games on the site
...season passes so we can offer you more, newer games on the site
...episodic so we can offer you more, newer games on the site
[beta] to support the developer and help make the game better (how does it guarantee the game will be good anyway?)
The options are offer them with those additions or don't offer them at all, that's hardly bias.

If you want to know why those are the only two options then go look at the shadowrun blowup. No dev, if it can be helped, is going to offer a game and the DLC's on one site but not offer the DLC's on another, they don't want to have their forums and support flooded with the inevitable "why cant i have dlcs on my GOG copy of your game?" that such an option would bring.

Also "help make the game better" =/= a guarantee that the game will be good. It is however an accurate description of what beta testing is used for.

That survey, whether you think it's biased or not, is a sign of things to come. You can either #dealwithit or not, regardless of that it's going to happen, heck with Omerta it already has... twice.
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SPTX: offer DLC so we can offer you more, newer games on the site
...season passes so we can offer you more, newer games on the site
...episodic so we can offer you more, newer games on the site
[beta] to support the developer and help make the game better (how does it guarantee the game will be good anyway?)
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Cormoran: The options are offer them with those additions or don't offer them at all, that's hardly bias.

If you want to know why those are the only two options then go look at the shadowrun blowup. No dev, if it can be helped, is going to offer a game and the DLC's on one site but not offer the DLC's on another, they don't want to have their forums and support flooded with the inevitable "why cant i have dlcs on my GOG copy of your game?" that such an option would bring.

Also "help make the game better" =/= a guarantee that the game will be good. It is however an accurate description of what beta testing is used for.

That survey, whether you think it's biased or not, is a sign of things to come. You can either #dealwithit or not, regardless of that it's going to happen, heck with Omerta it already has... twice.
This should not be argued. It was leading questions ask. The questions could have been framed better. It is very typical "marketing" survey as opposed to a "research" survey.

(as said before - however I do not think the end result would have changed with better framing)
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J_Darnley: I cannot believe that the users of this site would agree to "nickel and dime" DLC
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amok: They didn't, they agreed to DLC's.
I think it will lead to the former.
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Cormoran: The options are offer them with those additions or don't offer them at all, that's hardly bias.

If you want to know why those are the only two options then go look at the shadowrun blowup. No dev, if it can be helped, is going to offer a game and the DLC's on one site but not offer the DLC's on another, they don't want to have their forums and support flooded with the inevitable "why cant i have dlcs on my GOG copy of your game?" that such an option would bring.

Also "help make the game better" =/= a guarantee that the game will be good. It is however an accurate description of what beta testing is used for.

That survey, whether you think it's biased or not, is a sign of things to come. You can either #dealwithit or not, regardless of that it's going to happen, heck with Omerta it already has... twice.
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amok: This should not be argued. It was leading questions ask. The questions could have been framed better. It is very typical "marketing" survey as opposed to a "research" survey.

(as said before - however I do not think the end result would have changed with better framing)
even so my final point stands: That survey, whether you think it's biased or not, is a sign of things to come. You can either #dealwithit or not, regardless of that it's going to happen, heck with Omerta it already has... twice.
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amok: They didn't, they agreed to DLC's.
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J_Darnley: I think it will lead to the former.
While you may think so, the majority of people seems to think that customers should be allowed to make the judgment for themselves. (value of a DLC's is subjective, after all). I have many DLC's for other games which are well worth the money spent on them, and there are many I did not buy as I think it would have been waste of money. Someone else will have other opinions than me. I like having this option to do as I like.
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amok: This should not be argued. It was leading questions ask. The questions could have been framed better. It is very typical "marketing" survey as opposed to a "research" survey.

(as said before - however I do not think the end result would have changed with better framing)
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Cormoran: even so my final point stands: That survey, whether you think it's biased or not, is a sign of things to come. You can either #dealwithit or not, regardless of that it's going to happen, heck with Omerta it already has... twice.
Ah yes, I think the same. It is just a little pointless trying to argue that the survey was not framed in a way which may lead to an inherent bias....as it was... It is a classical example of asking leading questions.
Post edited April 21, 2013 by amok
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amok: Ah yes, I think the same. It is just a little pointless trying to argue that the survey was not framed in a way which may lead to an inherent bias....as it was... It is a classical example of asking leading questions.
I have to disagree.

What exactly do you think is going to happen if they don't offer those? Do you think they'll actually still offer GOG versions of those games sans DLC? Will they magic up a full episodic game before it's episodes are made? Finally if that's not what beta testing is generally for then what's your definition of it?
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SPTX: offer DLC so we can offer you more, newer games on the site
...season passes so we can offer you more, newer games on the site
...episodic so we can offer you more, newer games on the site
[beta] to support the developer and help make the game better (how does it guarantee the game will be good anyway?)
avatar
Cormoran: The options are offer them with those additions or don't offer them at all, that's hardly bias.

If you want to know why those are the only two options then go look at the shadowrun blowup. No dev, if it can be helped, is going to offer a game and the DLC's on one site but not offer the DLC's on another, they don't want to have their forums and support flooded with the inevitable "why cant i have dlcs on my GOG copy of your game?" that such an option would bring.
The point is that there is no actual choice. It's begging for the "yes". "want new stuff? then bend over".

On shadowrun's matter, the simple fact that they have planned DLC even before STARTING working on the game is disgusting. The solution was to just not have DLC and offer a full game from the get go. Expansions are for what you didn't think you'd include in the game POST release and is too much content to not give it away in a patch.
Post edited April 21, 2013 by SPTX
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Cormoran: The options are offer them with those additions or don't offer them at all, that's hardly bias.

If you want to know why those are the only two options then go look at the shadowrun blowup. No dev, if it can be helped, is going to offer a game and the DLC's on one site but not offer the DLC's on another, they don't want to have their forums and support flooded with the inevitable "why cant i have dlcs on my GOG copy of your game?" that such an option would bring.
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SPTX: The point is that there is no actual choice. It's begging for the "yes". "want new stuff? then bend over".

On shadowrun's matter, the simple fact that they have planned DLC even before STARTING working on the game is disgusting. The solution was to just not have DLC and offer a full game from the get go. Expansions are for what you didn't think you'd include in the game POST release and is too much content to not give it away in a patch.
I dont see any "please i beg you to choose yes" try again. and while you're at it #dealwithit.

I'm done, cry about it all you want. Me, I'll enjoy the DLC's as they come.
Post edited April 21, 2013 by Cormoran
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amok: Ah yes, I think the same. It is just a little pointless trying to argue that the survey was not framed in a way which may lead to an inherent bias....as it was... It is a classical example of asking leading questions.
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Cormoran: I have to disagree.

What exactly do you think is going to happen if they don't offer those? Do you think they'll actually still offer GOG versions of those games sans DLC? Will they magic up a full episodic game before it's episodes are made? Finally if that's not what beta testing is generally for then what's your definition of it?
I may link to one of favorite youtube videos again :)

http://www.youtube.com/watch?v=G0ZZJXw4MTA

ALl I say is that leading questions where asked. They could have been framed better. The result would not have changed, I think, based on the forum discussions and the majority of votes. And that it is pointless to argue that it is not a leading questions, when it is. Several questions asked have had a value judgment attached to it.

The beta testing question, for example, could be - "to help support the developer" only, removing the better game part. Which is what beta's are for, to support a game in development. Notice how some of the value attached to the question disappear.
Post edited April 21, 2013 by amok
low rated
GOG, stop pretending that you're currently a viable option for new, big releases. You're good enough for for bit-sized games (<1 GB) but anything over that and your downloader crashes and burns.

Before you're in a position to offer big, new games redesign your frontpage to handle DLCs and fix your downloader.
I love the "even Daikatana!". Sarcasm much? :D