Hi, I used the account refresh link yesterday and today because I don't have The Gold Edition of The Pit: Sword of the stars and all DLC in my shelf but only the base game. Should I open a ticket and contact support ?

Good practice for future reference is to save your account page as an offline complete web page. That way if some end up disappearing you can just cross check with it.

Christmas spirit? ;-) I bet one of the reindeers borrowed 'Faster Than Light' to prepare for the next few days ;-)

By curiosity, why did you use the "refresh" link the first time ? Did you have some missing games or some other issues?

Maybe, but The Witcher Adventure Game (Beta) doesn't appear with the games listed on the GOGwiki. Maybe it does count the empty space. BTW, is there any way to get rid of the empty space?

I appreciate all your help. Thank you.

I thought perhaps I could use the GOGwiki as a reference to quickly discover what's missing, but it's ordered by purchase date and the purchase date order of my shelf is no longer accurate after all that refreshing. I'll let you know if I figure it out.

I originally refreshed in hopes of getting rid of the empty space on my shelf.

Thanks for your help. GOG Best Customer Service ! And that's why I love GOG too. ^^

I think I figured out what's missing, http://www.gog.com/game/juggernaut, but now I'm even more confused. It seems it was listed separately from the base game on my shelf before refresh (check the GOGwiki shelf [url=http://www.gogwiki.com/wiki/User:Barry_Woodward]http://www.gogwiki.com/wiki/User:Barry_Woodward[/url] on the 33nd row to see), which would account for the discrepancy in game total, but now the DLC is no longer in my account at all. The store page says I don't own it. I did. Hmm...

I can confirm Juggernaut was apart and when I refreshed my account, all DLC from Sword of the Stars / The Pit disappeared. Firek fixed it in the previous post. It could be the same problem for you.

I lost 300 + for about 10 minutes last night. Must be that flu bug that's going around.

The only reason I noticed was someone recommended replaying Blood for the holidays and that was one of the games missing.

Quick! He needs a blood transfusion! We're losing him!

Oh, you meant that Blood. Carry on then...

That was stupid. :P That's the kind of joke I'd tell! XD

@Barry_woodward

You don't have that many games!! [sarcasm] Some intresting games there, but alas most of the ones I had a look at are not avaible on GOG anymore :(

How do I add my game library to the wiki?

all the best

Hey Barry, maybe now is a good time to hit GoG up for some of those games you want them to add. They owe you!