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Goodaltgamer: I don't know the code, hence I can only say: Is GOG really treating us as second class citizens? Only because we work with an older SW, which is slightly broken?

By the way, for all those complaining about second class, which OS are you using? ;)
I don't care if the SW is not the latest shiny or whatever, but the broken part matters. Here's one very simple example - ever since they revamped the site, the "search" function in the nav-bar when on a forum page does not work the way it did before, and it does not work the way it does when one's on a revamped page. In a month's time it'll be exactly one year since the site revamp, yet there's no sign that the broken functionality of this feature will ever be fixed. Things like this don't exactly scream of "GOG's treating us like kings".


I'm personally afraid of any upgrades/ revamps they might do, past experience has shown that they tend to break things that used to work, and they stay broken until the community takes it upon them to fix them - prime examples Barefoot Essentials and MaGog.
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Goodaltgamer: Yes they are making money, we both know ;)
Steam has one big advantage: Size ;) At the beginning (as I heard, did not participate) they had the same trouble.
Sure, but it's gog that want's to increase their size, that was my point, if so then they have to step up their game. I also didn't participate on their forums at that time but if anything then it should mean that gog should have learned from their mistakes and improved upon those or not repeating them.

The "add me friend" threads was predictable and even those creating say that the system is dumb, not sure why they want to compete with Steam when clearly they're not ready.
New users complaining....hmmm...I had some problems myself, because of bad quotes ;)
Tell me about it, had to recheck (and copy/paste) this thread because i messed up the hyperlink tag, it wouldn't allow me to create the thread (nor would allow me to post if that was the case).
And search you could always use your search-engine and use like:

deleted post site:www.gog.com

Works for kind of anything ;)
Well, not when i don't remember the words that were used and sometimes it just doesn't get all the results, can't remember what i was searching for recently and neither the forum search or google came up with the answer. A post history would have help me there but it's a minor complain.
hmmm to outsmart those idiots is not really hard, i think even a tomato would outsmart them ;)
If it is true, that reporting doesn't help, yes then we might put more pressure behind:

Cyberbulling or better to say death-threats can and shall be reported to the authorities. And yes, there GOG shall report it on be-halve of the user.
And that is what i've been doing and advising others to do but you have to agree that when the party that has to take action goes radio silence it's just discouraging.
Same as it is recommended to use other tools on Windows to make it safe or usable (I only say W8.1 and classic menu ;) )
So why is MS not incorporating those?
Oh, so you're saying in the sense of they can't use other people work on their website? Well, can't they just reach an agreement with Barefoot_Monkey? Or even create something similar and use it on their software? Because the message they're passing (at least for me) is that they don't care, "use the BF essentials if you want to" and i would be ok with it (well, kind of) if it wasn't for the spoiler tag, i just can't use it knowning that someone doesn't have BFE and will end up reading the spoilers. (Obviously there are many other improvements with BFE, i'm just mentioning what i consider to be the most important).
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Cyraxpt: - Moderators (feel free to disagree here but if you think about it, this forums allows the users to police the forums at their will, it's not better than giving guns to citizens and make everyone sheriffs).

Perhaps there's even better things (or worst) there but like i said it was a quick visit.
It is indeed a much better forum functionality wise but strongly disagree about the moderators there, they are exactly the kind of stuck up, intolerant and power abusing variety that you find on sites like IGN. They not only ban users but also outright delete, move and edit user posts at their whim if they think its off-topic or derailing a thread.

I have been going to the CDPR forum since the accounts merged to keep tabs on the Witcher 3 section but have only posted there once. I certainly can't imagine freely posting there like I do here as well as chatting about anything and everything in any thread. So everything else from there would be nice instead of the archaic GOG forum but we absolutely do not need the same type of moderation that is enforced in the CDPR forums.
Post edited July 26, 2015 by stg83
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Cyraxpt: - Moderators (feel free to disagree here but if you think about it, this forums allows the users to police the forums at their will, it's not better than giving guns to citizens and make everyone sheriffs).

Perhaps there's even better things (or worst) there but like i said it was a quick visit.
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stg83: It is indeed a much better forum functionality wise but strongly disagree about the moderators there, they are exactly the kind of stuck up, intolerant and power abusing variety that you find on sites like IGN. They not only ban users but also outright delete, move and edit user posts at their whim if they think its off-topic or derailing a thread.

I have been going to the CDPR forum since the accounts merged to keep tabs on the Witcher 3 section but have only posted there once. I certainly can't imagine freely posting there like I do here as well as chatting about anything and everything in any thread. So everything else from there would be nice instead of the archaic GOG forum but we absolutely do not need the same type of moderation that is enforced in the CDPR forums.
Meh moderators are one of those things that can be good or bad depending on the power and who has it. I think it wouldn't hurt to have moderators in a limited capacity, to mainly take care of spam threads. But there power would be limited, it could be simply moving spam threads to a hidden board that has to be verified by GOG staff before deletion.

Just my 2 cents as someone with years of mod/admin experience...
Post edited July 26, 2015 by user deleted
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Cyraxpt: - Moderators (feel free to disagree here but if you think about it, this forums allows the users to police the forums at their will, it's not better than giving guns to citizens and make everyone sheriffs).

Perhaps there's even better things (or worst) there but like i said it was a quick visit.
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stg83: It is indeed a much better forum functionality wise but strongly disagree about the moderators there, they are exactly the kind of stuck up, intolerant and power abusing variety that you find on sites like IGN. They not only ban users but also outright delete, move and edit user posts at their whim if they think its off-topic or derailing a thread.

I have been going to the CDPR forum since the accounts merged to keep tabs on the Witcher 3 section but have only posted there once. I certainly can't imagine freely posting there like I do here as well as chatting about anything and everything in any thread. So everything else from there would be nice instead of the archaic GOG forum but we absolutely do not need the same type of moderation that is enforced in the CDPR forums.
Can't argue here because like i said it was a quick visit, i assumed that they weren't the usual assholes. In my mind a moderator would only intervene when really necessary (verbal abuse, spam, etc) and not with the liberty of deleting the content that he doesn't see fit.
Still we're stuck with a problem, power is still being given to everyone (and you can create an "army of one" as it has been proven) and trolls have the liberty to do whatever they please without consequences, for now we're dealing only with a small number but if gog becomes popular (who knows) who is to say that we won't get more? Thankfully it will be a long time before the next game that "suggests" people to join gog appears.
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deleted_user:
It doesn't... don't even know why he responded.
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Emob78: Because there's too many whiners and complainers around here. Just trying to do my best to offend and ridicule them. Just doing my part for the betterment of gog-kind.
If nobody complains, then nothing will improve.
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Goodaltgamer: [...]

Making changes to a web site is not easy and making changes on a live site can really make more trouble than leaving a slightly ;) broken SW in place.

If they would take everything down for a few days, people would shout as well and nobody could guarantee that everything would be working straight away. I just imagine the outcry , my game xyz has been removed from my account! Or, I can not find my recipe thread anymore (you shall visit it ;) )

For making small changes: Depending on what they use as a SW, that might not be so easy. If i.e. you would need to activate a different module, this could create other problems. Just think of the problems relating to certain browsers.

[...]
In the tech world there is one big saying: Never ever touch a working system ;)
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HypersomniacLive: Except that GOG has updated their site a few times since I signed up, and judging by the the results their motto seems to be "replace a somewhat broken SW with another one".
+1,000 :-p
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Cyraxpt: snip
Forgot OP, +1 to you as well... this needs attention.
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hedwards: I don't think the software for the library is going to be freely available. It's niche and the people that are writing it are using it to sell things.

That being said, the resources they waste trying to reinvent the wheel on the forum are resources that aren't available for fixing the library and working on Galaxy.

It's largely a matter of priorities. They shouldn't be wasting a lot of time and money on things that have free or affordable versions until they've gotten the other things squared away.
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Goodaltgamer: Me think so as well, paid or done by themselves (what I assume to have full control)

ok, agreed as well....but using a free forum SW, how to you want to link those two together (meaning account and forum)? Nightmare...2 different databases? Don't get me started ;)
Perhaps I'm missing something here. But, why would the two need to be linked other than the login details? Right now there's very little that I can see in common between the forum me and my account. Pretty much just my rep and login information.

As it is there's precious little that's being shared between the two and I'm sure there's ways of synchronizing the login information and whatever else they really need to share.
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Goodaltgamer: [...]

Making changes to a web site is not easy and making changes on a live site can really make more trouble than leaving a slightly ;) broken SW in place.

If they would take everything down for a few days, people would shout as well and nobody could guarantee that everything would be working straight away. I just imagine the outcry , my game xyz has been removed from my account! Or, I can not find my recipe thread anymore (you shall visit it ;) )

For making small changes: Depending on what they use as a SW, that might not be so easy. If i.e. you would need to activate a different module, this could create other problems. Just think of the problems relating to certain browsers.

[...]
In the tech world there is one big saying: Never ever touch a working system ;)
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HypersomniacLive: Except that GOG has updated their site a few times since I signed up, and judging by the the results their motto seems to be "replace a somewhat broken SW with another one".
I've been here since shortly after they started. I remember that stupid debacle involving them "shutting" the site down and all that silliness.

And as long as I've been here things have been like that. Rather than improving what they have, they seem to chuck it all from time to time and start over. I would assume that they aren't so much throwing things out as they are merging in a lot of changes all at once, but I would be surprised if the code they're using is properly maintained and readable. It's probably even worse spaghetti code than is the norm.

Really, rather than introducing new features they ought to be either going back and refactoring the code to make it more maintainable or they need to just go with an off the shelf forum until they can afford the time and money to do it right.

Were you here when all that silliness of scripts being embedded in titles was going on? I was absolutely floored that they were taking the titles from the users without sanitizing them.
Post edited July 26, 2015 by hedwards
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deleted_user:
Just my 2 cents as someone with years of mod/admin experience...
I am not against moderation but as you said the person has to be someone that has been here long enough to know the culture of this place. Therefore I nominate Judas who has in the past done some hands on moderation now and then so we just need him to do a little more of it. :)

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Cyraxpt: Can't argue here because like i said it was a quick visit, i assumed that they weren't the usual assholes. In my mind a moderator would only intervene when really necessary (verbal abuse, spam, etc) and not with the liberty of deleting the content that he doesn't see fit.
Definitely agree, especially the abuse is really getting out of hand in Chat and I still just can't comprehend why GOG hasn't made it a top priority to bring back the Block and Report option from the previous PM system.

Lack of essential previously available features on the website since the Account section overhaul along with the seemingly blasé attitude and negligence towards restoring them is what makes people think that they simply do not care about any of the pertinent issues that some users in particular are dealing with on a daily basis.
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deleted_user:
Just my 2 cents as someone with years of mod/admin experience...
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stg83: I am not against moderation but as you said the person has to be someone that has been here long enough to know the culture of this place. Therefore I nominate Judas who has in the past done some hands on moderation now and then so we just need him to do a little more of it. :)
Pretty sure as a staff member Judas probably already has moderator powers... and staff have more to there job then spending time here on forum. Unlike us. :P
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deleted_user:
Pretty sure as a staff member Judas probably already has moderator powers... and staff have more to there job then spending time here on forum. Unlike us. :P
Yeah I know he has the power but needs to be given the full responsibility as well, I'm sure he will like that. :P

Judas doesn't wast...errr.. I mean spend enough time here as us but he does hang around the forum more then the other blues so its a good fit. ;)
Some quick recommendation that come to mind-

Hire janitors- People who are regular users who can't say they work for GoG as a janitor and can moderate the forum by deleting posts, documenting abuse and reporting it to a blue if a ban is needed and the best part let them do it for free.

Fix the search bar
Fix or remove the rep system
validate emails
Fix finding and adding friends

Plan of action if people are actually inclined to do something-
PM every blue with your complaints on a constant basis as well as emailing the people in charge here or on the parent site and contacting any other divisions by starting tickets like a refund ticket and complaining about the forum. Sooner or later every department head would be annoyed with us because this isn't there problem and turn on the forum heads and BOOM! forum fix. Just a thought......
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Goodaltgamer: ... See post 29 and 30.....financial laws...
I looked at these posts and did not find anything related to financial laws. Also this would go totally against common wisdom. GOG is a 100% daughter of CDPR, so for all relevant purposes you can see both as an entity, especially in financial matters. I think it is highly unlikely and for all practical purposes impossible that GOG cannot use a feature of CDPR except if CDPR doesn't want it.

Also if you look at the reports of CDPR you see that GOG is fully consolidated and adding to the profit of CDPR. No reason why this could not go the other way around. CDPR == GOG and GOG == CDPR in this case. Everything at GOG happens because CDPR wants it to happen and everything that doesn't happen is because CDPR doesn't want it to happen.
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Cyraxpt: Sure, but it's gog that want's to increase their size, that was my point, if so then they have to step up their game. I also didn't participate on their forums at that time but if anything then it should mean that gog should have learned from their mistakes and improved upon those or not repeating them.

The "add me friend" threads was predictable and even those creating say that the system is dumb, not sure why they want to compete with Steam when clearly they're not ready.
agreed, never said anything different ;) I only subject to the wording being used ;)

Tell me about it, had to recheck (and copy/paste) this thread because i messed up the hyperlink tag, it wouldn't allow me to create the thread (nor would allow me to post if that was the case).

Well, not when i don't remember the words that were used and sometimes it just doesn't get all the results, can't remember what i was searching for recently and neither the forum search or google came up with the answer. A post history would have help me there but it's a minor complain.
I always copy before posting, learned the hard way ;)

I give you a hint, I found 262 results for you:

username site:www.gog.com gives you your post history ;) You participated in (nae, not gonna post it here ;) )

And that is what i've been doing and advising others to do but you have to agree that when the party that has to take action goes radio silence it's just discouraging.
Agreed, but then we maybe shall speak out as community, via threat, wishlist or bombarding them ;) Next time you see something alert everyone and if everyone keeps sending tickets, that might help ;)

Oh, so you're saying in the sense of they can't use other people work on their website? Well, can't they just reach an agreement with Barefoot_Monkey? Or even create something similar and use it on their software? Because the message they're passing (at least for me) is that they don't care, "use the BF essentials if you want to" and i would be ok with it (well, kind of) if it wasn't for the spoiler tag, i just can't use it knowning that someone doesn't have BFE and will end up reading the spoilers. (Obviously there are many other improvements with BFE, i'm just mentioning what i consider to be the most important).
hmmmm....gives me something to think about..for the moment I will reply like this:

Who will update the code or will be responsible for? ( I am thinking as a company in the moment ;) )
Is it including GNU or similar?
Could it impact our normal operation? (who in case will fix it?)
Do we have the manpower to support it?
Will it work on all browsers?
......

As far as I know it is based on java, right? Longer time ago that I checked for it, but java is a bit of a nightmare as well...