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General discussionThere is Definitely Something Wrong With Download Speeds Here.(65 posts)(65 posts)
(65 posts)
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This is my favourite topic
Posted June 11, 2024
I have seen multiple posts about this lately, and of course have seen the multitudes of responders saying "It's basically your fault" to those that post it.

I just did a speed test at three sites, and got from 597 to 744 Mbps. Divided by 8 I guess that should be anywhere from what 70 to 90 MB/s???

At Nexus mods, I get about 35 MB/s. At Steam I got 42 MB/s. Here... 3 to 5 MB/s.

For what it's worth, Steam has it's own downloader but both Nexus and GOG I just used my browser (Firefox). It has always seemed slower here for me but I always assumed it was on my end, as I;m sure I will be accused of here now. But they just put a new Gateway less than 10 feet from my laptop, which is why my speeds everywhere else improved so drastically. Gog... no improvement, and in fact at 3 to 5 MB/s it's worse as I was getting about 7 to 9 before.

There is something going on with GOG downloads. Maybe it's only browsers versus Galaxy, or maybe it's only the Firefox browser. Or maybe it's just folks in certain parts of the world. Or maybe it's just folks with Comcast internet. I dunno. But I've seen enough posts here recently and have experience the issue myself so long that I know with certainty something is just not right when downloading from gog compared to every other major websites.
Posted June 11, 2024
Had to use galaxy to get my speed back. Browser pretty much was the same for me.
First time i used galaxy now. Don't know why fastly and browser edge from microsoft was giving me 3 to 5 megabytes per second. With galaxy i reach 27 mb per second
Post edited June 11, 2024 by Fonzer
Posted June 11, 2024
I'm gonna guess the download server lottery is still in play.

Theres times I've had very low speeds only to find out the server was in MONTANA and I'm in the UK!

Edit: to make matters worse, it was about 2am here, so probably prime time for downloads in Montana.
Post edited June 11, 2024 by Sachys
Posted June 11, 2024
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OldFatGuy: There is something going on with GOG downloads. Maybe it's only browsers versus Galaxy, or maybe it's only the Firefox browser. Or maybe it's just folks in certain parts of the world. Or maybe it's just folks with Comcast internet. I dunno. But I've seen enough posts here recently and have experience the issue myself so long that I know with certainty something is just not right when downloading from gog compared to every other major websites.
To be honest, unless GOG are deliberately crippling / throttling browsers there's no technical reason why download speeds should have absurd "10x slower" disparities. I can't think of any other website on the net that shows that. Obvious red flag being if NexusMods, itch.io, etc, are 10x faster in the same browser vs GOG then it's not the browser that's the problem, it's GOG. The complaints about all this definitely increased since last year's incident when GOG changed CDN. And it does seem to be USA & Australia that's more affected than Europe. Download speeds here in the UK right now show no 3-5MB/s limitation here (using Firefox). My money's on something not configured correctly on some servers but not others / borked load-balancing but just like the forums no-one's looked into it since it was setup for risk of breaking anything even more...
Post edited June 11, 2024 by BrianSim
Posted June 11, 2024
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BrianSim: snip..
Well I just did it again and took screenshots. I left both open awhile to see if they changed, and obviously they change some, but neither changed drastically.

NexusMods - 42.7 MB/sec

GOG - 5.1 MB/sec

Within minutes of each other (you can see the day time in the bottom right of the screenshot I think) on the same computer on the same network using the same browser (Firefox).

GOG forum and store pages even load slower than anywhere else I go with one exception (it's a political site and it gets hammered often with DOS attacks and other such nonsense from assholes who disagree with their position).
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Posted June 11, 2024
I have a similar speed, like yours, on GOG. For a 4 GB part, I need about 10-12 minutes. The real problem to me is that I can't perform multiple downloads. If I do, some of them will get corrupted.
Posted June 11, 2024
GOG is "economizing" on their server service, which results in erratic DL speeds. If ur a surfer, fluctuating wave heights and troughs can be an adrenaline rush. Otherwise...
Posted June 11, 2024
Different experience here. I just was updating Tainted Grail and i got 20 MB/s on a single Firefox-Download. By using 4 downloads at once it goes up above 25 MB/s each download for a total of 100 MB/s. Which is currently my limit because the 10 Gbit Port of my modem seems faulty, so i need to replace my modem first. It would probably go above 100 MB/s by using the faster port... so, it can even exceed the "Steam-speed" for ME on GoG.

Yes, very fast... i guess 1-2 min for over 10 GB. Browser does not matter, i can go full speed as long as server allowing it.
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CarChris: I have a similar speed, like yours, on GOG. For a 4 GB part, I need about 10-12 minutes. The real problem to me is that I can't perform multiple downloads. If I do, some of them will get corrupted.
Probably a drive issue. If you download to a slow SMR-HDD (not Enterprise grade) it can not handle more than one download at once. Best drive for downloads is a cheap "external SSD" attached with 5 Gbit (USB 3.0) or more.
Post edited June 11, 2024 by Xeshra
Posted June 11, 2024
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OldFatGuy: I have seen multiple posts about this lately, and of course have seen the multitudes of responders saying "It's basically your fault" to those that post it.
I haven't gotten such an impression. Lower download speeds seem to affect some areas, and it is indeed interesting some people seem to get servers in the Fastly CDN lottery that are on other continents, like the Slovenian person who for some reason seems to connect to some US server.

I don't know what is the logic with the server selection, how does it select one. I always seem to get the closest Fastly server which is located in my country, and I am fine with the speeds.

Check your "browser download server" location with these instructions (remember to use the IP-number, not the host/domain name):

https://www.gog.com/forum/general/what_is_happening_with_download_speeds_on_the_offline_backup_files_its_a_snails_pace_now/post11

That is:

In Windows command prompt, type:

nslookup gog-cdn-fastly.gog.com

Take the IP address from the output, and check its location with e.g. https://www.ipaddress.com/ip-lookup

Also to note, I think there are two different discussions regarding the speeds. Some are getting very abysmal speeds and even broken connections, e.g. 500kbit/sec or such. Those are most probably something at the user's end, e.g. their firewall or virus scanner or ISP affecting it.

Yours however, with a 5 Mbytes/sec download speeds, is probably at GOG's end, ie. either you are not connecting to the nearest server in the CDN lottery, or GOG is deliberately throttling web page downloads to 5 MBytes/sec per file download (I've seen such practice with many web pages, you get e.g. 5MBytes/sec per file download, so if you download e.g. three files at the same time, you get 15Mbytes/sec speed combined, 3x5Mbytes/sec).

It would be convenient to blame your ISP for throttling downloads to 5Mbytes/sec per file for non-Steam and non-Netflix sites, but then it should affect also Nexusmods and such. In Thailand I recognized that the ISP would limit downloads from abroad to much slower speeds, ie. if the server was abroad, it would be capped to certain limit, but if the server was located in Thailand, it would be much faster. Or at least that's how it seemed to me.

While it is not optimal, at least 5 Mbytes/sec is still pretty respectable speed, ie. you can still download stuff from GOG. I used GOG for a long time limited to 1.1Mbytes/sec download speeds (10Mbit/s), upgraded to 600Mbit/sec line but I have actually thought about downgrading my internet to 25Mbit/sec (around 3 Mbytes/sec?) line because it would be free of charge for me. If I occasionally need faster download speeds, I can use my mobile phone for tethering which can reach 100Mbit/sec, or my wife's phone which can reach 300Mbit/s I think (of course it would be a bit silly that my fixed internet connection is many times slower than my mobile phone data connection, but there you have it...).

I am not saying you should be happy with your 5Mbytes/sec download speed from GOG, just that it could be worse, ie. GOG might be totally unusable for you.

I just tested my browser (Edge in Windows 11) download speed from GOG, and I am getting around 25Mbytes/sec with a single file download. So yeah, at least it doesn't seem to affect all areas for GOG, ie. if it is GOG throttling the downloads to e.g. 5Mbytes/sec per file, I am not seeing that behavior. Anyway, I suggest:

1. Check which server you will connect with your browser downloads.

2. If you are using Windows, consider testing downloading the offline installers with Galaxy, in case it gives you much better download speeds, as it seems to many people. (I still get good download speeds with a browser, but I recall Galaxy would give me even higher download speed when I tested it earlier; maybe Galaxy is a multithreaded downloader?).
Post edited June 11, 2024 by timppu
Posted June 11, 2024
Okay, just did it again, once again within literally seconds of each other, and this time I want back and forth twice.

It is gog.

NexusMods I just got 58.3 MB/sec and 63.1 MB/sec

GOG In the two attempts I got 3.8 MB/sec and 4.8 MB/sec.

It is gog, but it may be just for browsers, or just Firefox browsers, or just the US, or just Firefox users in the US... etc., but something is definitely not good here. I had always noticed gog was slower for downloads than any other site I download from, as I myself have posted about it several times over the years. And I have noticed several threads here lately on the topic as well.

But of course everyone wants to say it's somehow "the user's fault" or something. Heck, who knows, maybe it's just Firefox users in the US who use Comcast internet, I dunno. What I do know it's not me, my equipment, or my immediate internet as, again, over 60 MB/sec and less than 5 MB/sec within seconds on the same computer, the same browser, located in the same spot. It's GOG. An interesting test would be to download something from somewhere else in Europe, but I don't know any others lol. You know us Americans, all we know is here, because we're, you know, the "exceptional nation." Never understood how anyone can mutter that and look themselves in the mirror with such ignorance and arrogance.
Posted June 12, 2024
Wow, Steam compared to gog is just nuts. Maybe this issue really is just a USA issue, but as far as USA gog customers are concerned (and there must be quite a few) then, well, gog you've got a problem in "recruitment and retention" of USA customers, because this is just crazy. Well over 60 MB/s versus around 5 MB/s here.

EDIT: That's what, 13 times faster??? Good luck competing with that. Although perhaps with Galaxy the numbers are closer. Probably not a fair comparison with a Steam client that obviously has some download advantages versus a plain browser. I can't comment on that because I've never even installed Galaxy once.

Oh, and... dammit. Level 104
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Post edited June 12, 2024 by OldFatGuy
Posted June 12, 2024
A few weeks ago I had offline installer download going from 12 MB/s to 38 KB/s and staying there for a few minutes. It was connected to a fastly server nearby. I don't understand why can't fastly detect these problems and take the machine offline or redirect people to another location. When I checked fastly status page it didn't show any problems. It got better when I tried again at night.
Posted June 12, 2024
There is no known reason any browser would be limiting a download speed.

However, Steam can not go 67 MB/s continuously, and in the end the drive is the limitation because it can only write small files (used for install) so and so fast... rather slow.

Took me long enough even to install Horizon Forbidden West from EGS on my drive. Not because of the download speed but the drive used simply got clear limits on writing down many very small files used on a "install download".

So in many cases, the drive is the bottleneck, unless there is only a installer downloaded, without install.

In fact, a lot of complicated processes going on using a "install download" because the download is using data chunks with a certain size (some sort of package) and then it will have to change its shape into the "real data" and put it down on the drive in the correct shape... it is really hard work for any computer not sufficiently fast.

Sure, if someone is downloading just an installer, then this whole process does not matter. However, the actual install time will add up... which may take way longer than the average download time achieved, for me.
Post edited June 12, 2024 by Xeshra
Posted June 12, 2024
Can't speak to the website, but when I download offline installers through Galaxy I get 50MB/s usually. Same as Steam, roughly. Maybe it's another example of them prioritizing the client though, I dunno.
Posted June 12, 2024
Epic DL speeds are also noticeably and consistently higher than GOG, and they are located in the US, so it's not a US server issue. That only leaves the platform one is purchasing the program from, and probably the server being used to initially distribute the program worldwide that is the limiting issue.
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Community
General discussionThere is Definitely Something Wrong With Download Speeds Here.(65 posts)(65 posts)
(65 posts)