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General discussionstore credit?!?!?! how to use?/(24 posts)(24 posts)
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Posted May 27, 2015
have been reimbursed.and told I have store credit. top right hand corner of the account. cant find it can anyone help please
Posted May 27, 2015
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mikesgog1: have been reimbursed.and told I have store credit. top right hand corner of the account. cant find it can anyone help please
Shouldn't the option to use it as payment show up when you go to the checkout screen?

http://www.gog.com/support/website_help/store_credit
Posted May 27, 2015
Maybe you have to switch currency? Store credit only shows up when it is set to the same currency that you used when you originally bought the game you got reimbursed for.

So when you originally bought the game in pounds and switched to dollars afterwards (or the other way around), you won't see the store credit.
Posted June 04, 2015
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mikesgog1: have been reimbursed.and told I have store credit. top right hand corner of the account. cant find it can anyone help please
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InfraSuperman: Shouldn't the option to use it as payment show up when you go to the checkout screen?

http://www.gog.com/support/website_help/store_credit
Did anyone get an answer to this? I have store credit but no way to use it.... How do I do that?
Posted June 04, 2015
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GeolinaGeo: Did anyone get an answer to this? I have store credit but no way to use it.... How do I do that?
You should be able to use it on checkout (as long as store credit currency and currency you want to pay in are the same).
Posted June 04, 2015
Interesting question though: Is there a way to see your store credit without having to go to checkout first?
Posted June 04, 2015
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Leroux: Interesting question though: Is there a way to see your store credit without having to go to checkout first?
In your orders & settings tab :)
Posted June 04, 2015
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Leroux: Interesting question though: Is there a way to see your store credit without having to go to checkout first?
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apitis: In your orders & settings tab :)
I guess a new option "Store Credit" will appear on the left side menu in that case? Or where will it be displayed? (I currently don't have store credit, so I can't check.)
Posted June 04, 2015
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apitis: In your orders & settings tab :)
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Leroux: I guess a new option "Store Credit" will appear on the left side menu in that case? Or where will it be displayed? (I currently don't have store credit, so I can't check.)
Whenever you're having any available store credit balance, it will show above your orders list. Of course, if you have more than one balance ( in EUR and USD in your case ), they will show in two boxes separately.

Hope this helps :)
Posted June 04, 2015
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apitis: Hope this helps :)
Screenshots always help as well. Find someone to twist their arm ;)
Posted June 04, 2015
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apitis: Hope this helps :)
Thanks!
Posted September 15, 2015
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Leroux: Interesting question though: Is there a way to see your store credit without having to go to checkout first?
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apitis: In your orders & settings tab :)
I have just been given a credit but i cannot see the balance at all in my account - does not show up in the orders & settings tab
Posted September 15, 2015
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raztamoket: I have just been given a credit but i cannot see the balance at all in my account - does not show up in the orders & settings tab
If you were really given store credit, then it should be viewable at the top of your orders history. Check the image below to see what I mean.
Attachments:
store_credit.jpg (138 Kb)
Posted September 15, 2015
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apitis: In your orders & settings tab :)
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raztamoket: I have just been given a credit but i cannot see the balance at all in my account - does not show up in the orders & settings tab
I've checked your account and indeed, store credit is here.
Could you send a screenshot to our support? We'll check it out.

Thank you!
Posted September 15, 2015
Can I pay a restaurant bill with GOGcoins?
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General discussionstore credit?!?!?! how to use?/(24 posts)(24 posts)
(24 posts)