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What can I do if my game crashes to desktop?

We've gotten reports of a game-breaking bug in Warhammer 40:00 Chaos Gate. While we work on implementing a solution to the issue, here's what you can do get back on track in the meantime:

If your game crashes when you select to start a mission, please make sure that it is installed to a simple location. The installation path can only have 2 subfolders and 35 characters total. For example, the default installation directory will work:

C:/GOG Games/WH40K Chaos Gate



Stay tuned for more updates, and don't hesitate to get in touch with our support team if your issues persist.
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GOG.com: What can I do if my game crashes to desktop?

If your game crashes when you select to start a mission, please make sure that it is installed to a simple location. The installation path can only have 2 subfolders and 35 characters total. For example, the default installation directory will work:

C:/GOG Games/WH40K Chaos Gate
Thanks for this! I can confirm this fixed the problem for me and I'm looking forward to smiting the Emperor's enemies once more.

One thing worth noting is I originally installed via the beta Gog Galaxy client which puts the game into more sub folders than are allowed as per above. Just thought that might be worth mentioning for anyone else since it clearly won't work from there.
Eh.. should this be in the Chaos Gate forum?
This is a weird thing to post as a news article...
Can't wait for the news thread whenever they fix Corsairs Gold...
...
...
...

:(
You really should mention what game you are talking about in the title of your post.
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dtgreene: You really should mention what game you are talking about in the title of your post.
any game, I think

I have been using short directories for years as a best practice
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SirPrimalform: This is a weird thing to post as a news article...
Considering that many ( new ) users seem to be completely unaware of the existence of game specific sub-forums, it's probably the best way to achieve maximum exposure. ( And to keep people from bombarding GOG with support tickets and new threads about this issue. )
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dtgreene: You really should mention what game you are talking about in the title of your post.
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evilnancyreagan: any game, I think

I have been using short directories for years as a best practice
Yeah, I didn't encounter any problems of this kind lately, but older games can be picky about installation paths.
Post edited July 17, 2015 by CharlesGrey
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dtgreene: You really should mention what game you are talking about in the title of your post.
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evilnancyreagan: any game, I think

I have been using short directories for years as a best practice
Wasn't eight characters maximum in the early PC games era?
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evilnancyreagan: any game, I think

I have been using short directories for years as a best practice
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Tarm: Wasn't eight characters maximum in the early PC games era?
actually I think 6 was the maximum length for a filename back in the DOSdays

I was a Mac kid tho so, what few early PC experiences I do have are pretty fuzzy
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Tarm: Wasn't eight characters maximum in the early PC games era?
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evilnancyreagan: actually I think 6 was the maximum length for a filename back in the DOSdays

I was a Mac kid tho so, what few early PC experiences I do have are pretty fuzzy
Could be. I mostly remember me having to be clever naming files, libraries and so on back then. :)
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SirPrimalform: This is a weird thing to post as a news article...
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CharlesGrey: Considering that many ( new ) users seem to be completely unaware of the existence of game specific sub-forums, it's probably the best way to achieve maximum exposure. ( And to keep people from bombarding GOG with support tickets and new threads about this issue. )
Well if they moved into the 90's and actually put a forum link on the storepage ... seriously, what's their reluctance doing that? Of course the game subforums aren't frequented often as a result.
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Tarm: Wasn't eight characters maximum in the early PC games era?
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evilnancyreagan: actually I think 6 was the maximum length for a filename back in the DOSdays
I recall 8 too.
Anyway, I never encountered a game with 35 characters path limitation before! :O

Btw, why is this thread here?
Post edited July 17, 2015 by phaolo
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Tarm: Wasn't eight characters maximum in the early PC games era?
8.3 (name.extension) is the limit for DOS and Windows 3 (IIRC). Still, even without that you want to avoid using special characters and spaces in the paths... not all games tolerate those.
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Cyraxpt: Can't wait for the news thread whenever they fix Corsairs Gold...
...
...
...

:(
Yeah, the Corsairs Gold issue has been around for years.