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Hello, i have a big problem on my client of GOG Galaxy because i connected myself on the client but i can't access to verify and repair or the parameters, a fonctionnality that i need for the Witcher 3 because of a problem on the game..

So i'm just fucking blocked with the client and i'm scared to uninstall GOG because i don't want to delete the witcher 3 by the way, so can you help me ?

I cound't put a photo on my topic so i'll explain.. On the page of the witcher 3 on the client of GOG, at the top right of the screen i got my name wich means i'm connected but below the play button, it's written connect yourself so i'm quit angry about this and i wish for your help.. Of course i tried to disconnect and connect back but useless.. Help me pliz

Thank you in advance.
This question / problem has been solved by Grargarimage
Where did you get the game you have trouble with?
Do oyu have the witcher 3 in your gog library?
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paladin181: Do oyu have the witcher 3 in your gog library?
I didn't buy the game on GOG, i bought the physical version of the game but when i installed it, the game suggested me to install GOG to launch the game and i made it.. Ah no i just discovered taht it's not :(
Post edited July 28, 2017 by Komadsu
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Komadsu: I didn't buy the game on GOG, i bought the physical version of the game but when i installed it, the game suggested me to install GOG to launch the game and i made it.. Ah no i just discovered taht it's not :(
Take a look at the back of the instruction manual that comes with the game and you should see a serial key. Copy-paste it at the link below and you should be good to go:
https://www.gog.com/redeem
Post edited July 28, 2017 by Grargar
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paladin181: Do oyu have the witcher 3 in your gog library?
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Komadsu: I didn't buy the game on GOG, i bought the physical version of the game but when i installed it, the game suggested me to install GOG to launch the game and i made it.. Ah no i just discovered taht it's not :(
Did you get a code with the boxed copy?
You should be able to redeem it for a GOG digital copy.
I don't own the game, but got this information on the forum: https://www.gog.com/forum/the_witcher_3_wild_hunt/faq/page1
And there is a dedicated sub-forum for The Witcher 3.
Post edited July 28, 2017 by bhrigu
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Komadsu: I didn't buy the game on GOG, i bought the physical version of the game but when i installed it, the game suggested me to install GOG to launch the game and i made it.. Ah no i just discovered taht it's not :(
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Grargar: Take a look at the back of the instruction manual that comes with the game and you should see a serial key. Copy-paste it at the link below and you should be good to go:
https://www.gog.com/redeem
I found the code inside of Witcher's box but it won't work on the link you send me, i already install the game a long time ago so i don't remember but maybe i already use this code
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Komadsu: I found the code inside of Witcher's box but it won't work on the link you send me, i already install the game a long time ago so i don't remember but maybe i already use this code
Does the page say that your code was invalid, or that it has already been used? If it's the first one, then make sure you have typed it correctly (mind the Os and 0s, and the ls and Is!). If it says that it has been used and you can't find your game in your order history (link here: https://www.gog.com/account/settings/orders), then it was probably used in a different account. In that case, you should contact support and explain your situation.
https://support.gog.com/hc/en-us/requests/new
Post edited July 28, 2017 by Grargar
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Komadsu: I found the code inside of Witcher's box but it won't work on the link you send me, i already install the game a long time ago so i don't remember but maybe i already use this code
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Grargar: Does the page say invalid code, or that the code has already been used? If it's the first one, then make sure you have typed it correctly (mind the Os and 0s, and the ls and Is!). If it says that it has been used and you can't find your game in your order history (link here: https://www.gog.com/account/settings/orders), then it was probably used in a different account. In that case, you should contact support and explain your situation.
No it's finally working, a B was really looking like a 8 and i put the code a thousand times before it works but now its good :').. Thank you very much for the help all of you ! :D but before if you are players of the witcher, it's normal that i don't have green chests on my game ? Because my friend got them on his ps4 but i don't have it on PC
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Komadsu: but before if you are players of the witcher, it's normal that i don't have green chests on my game ? Because my friend got them on his ps4 but i don't have it on PC
The green chests were introduced in version 1.07. Update your game to the latest version and you should be good to go.
Post edited July 28, 2017 by Grargar
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Komadsu: No it's finally working, a B was really looking like a 8 and i put the code a thousand times before it works but now its good :').. Thank you very much for the help all of you ! :D but before if you are players of the witcher, it's normal that i don't have green chests on my game ? Because my friend got them on his ps4 but i don't have it on PC
You'll need to patch to 1.07 (I think) to get the stashes.
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Komadsu: No it's finally working..
You may also want to mark Grargar's post as solution. Might be helpful for others in the future.
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Komadsu:
I'm glad it's working for you. :) Check if you see version 1.31 in the game's interface when it's running. You should see it on the black strip in main menu of the game, "v1.31". The game got lots of updates and it's best when it's up to date.

Next to the PLAY button, you should see the game's version in GOG Galaxy too.

If you have a problem or you're not sure if you have the newest one, just click (next to the PLAY button) MORE -> Manage installation -> Verify/repair.

btw. you're free to uninstall GOG Galaxy at any point - your game will be left untouched, and it will be still playable for you. I recommend using GOG Galaxy to update The Witcher 3. :) You can also download your game, goodies etc. at https://gog.com/account or in MORE -> Backups & Goodies