Thank you for your report. As so often with software it seemed to be a bug that occured but not for everyoene - I did exactly the same and my account never changed ... but I never removed the game from the cart. Nopw the only question is ... what company does have four letters ... *think*

Sure. I only mentioned this because you said that it would be an important criteria if you should pay for something again would be how much work went into the new thingy. So with this definition even some updates that just fixed bugs would hbe eligible to be paid for which obviously is not what you wanted to say.

You are still using this word "entitled". Why? There's a difference in expecting something or feeling entitled to it. Many doe expect that an upgraded version would be given away for original owners for free - that does not mean that they think they are entitled to this. It's a fine line but imo an important one.

I don't think that most consumers would even THINK about the dev side (they worked on the game) at all. They are the consumer and they don't have to make sure that a dev survives or not. So the question is even more simple: "Am I willing to pay for what they promise?". No dev side included at all.

Agreed here - it is a gamble ... and loonking at the comparision videos I am not convinced with the outcome I saw so far (of course that's my subjective opinion only). Why did they have to remove effects? And the more important question: how much of additional story can we really expect?

Okay, I don't have any idea how this works in the AAA market, I have to confgess. But yes, in the indie market I can't remember many games I had to pay again full price. Maybe you could give me a few examples and thenm we can count and see if you are correct?

As it has been said (and that is a statement I agree to) you are comparing different industries with different rules - especially since you are also comparing physical goods with digital goods. The logistics alone are different.

I wonder if achievements will work on this one (like advertized). In the original they never worked and here is what Aspyr said to me when I asked them about it years ago (2017):

"Achievements have never been supported in the GOG version of the game.
GOG has it's own entitlement system (Galaxy) that does not work with the game."

Agreed. But some people - IMO - cross this line.

I'm talking about paying at all, not necessarily full price. Like here. And back in the day, you simply couldn't exchange your physical copy for a "new and improved" version. You had to buy the game anew. See Broken Sword, Monkey Island & Co., X-Wing/TIE Fighter...
On GOG the situation is often special since the games are old enough to already are "remastered" when they arrive here (Bioshock...).
Still even rather horrible "upgrades" like Simon the Sorcerer and (arguably) the Beamdog games cost money here.
In the AAA market the EA Sports games like FIFA are infamous to ask a lot of money for their yearly "upgrades" (plus MTX...), but tbh I don't follow the situation there too much.

Yes and no. From a consumer point of view, getting the DC of a movie, and a DC/EE/Redux of a game is not so different. And movies have long gone digital too, see Amazon Prime & Co.
But my point was: Maybe we sometimes should stop whining and be grateful for what we have. :-)

In case you haven't tried, if you add to cart then the 80% discount will kick in.

80% discount is still being pretty glitchy here.
After adding Observer to the shopping cart, it displays an 80% discount, but the total price remains at €22.45 :/

EDIT: Reloading the page is a discount roulette of -10% and -80%, seems like the server gremlins are having a field day :D

Raise Haggle skill ;-)

This is ridiculous. I finally decided to buy and now first the 80% discount is not shown in cart and after a few tries it is shown in the card but not at checkout. Check your servers GOG!

No, now it isn't working anymore at all. Guess I won't buy the game then.

Same here, I waited till today because I didn't have time to play the demo. Now there is not trace of a 80% discount anywhere. The offer terms I got per Email clearly stated that the offer is valid until the game is release.

Don't expect me to buy the game at full price after this bait and switch, GOG!

It still does not work. Thanks GOG, because of your technical glitches, I am now unable to buy this game.
Edit: Okay, I went a different route. I purchased and created a support ticket for the additional discount. In case they won't grant the discount I will refund. At least this way I still have a chance to get it. I won't download before this is clarified so this should not be a problem.

ATTN: The original observer is no longer in my library for download via the website, only through galaxy!

>observer_ is still there.

The original game is still included in my library (for searching you have to search for ">observer" including ">" to find it) but I miss the paid redux version (neither available on website nor via galaxy) and better, even my order recipe disappeared from my order history (so I'm glad of having an email replicate). I hope GOG will fix this soon.

You're right, I was mistaken!

Du'oh! You're right, though when I searched my games a week or so ago, I did not have to use the > in order for both to show up in my library; strange... Thanks though for the info!

Oh, so there's supposed to be a discount for the owners of the original game. Neat. Only it doesn't show for me either...

Anyway, seems that the "Redux" doesn't come with Linux support, which is a bummer for me.