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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
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Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Avogadro6: Try again later, or refresh the page. Worked for me.
right, seems fixed now ... dang..
Not sure if this has been commented before but it seems that there's something broken in the library, some options stop working after doing some specific actions. Basically the problem turns up when going to the 'changelog' or 'serial keys' tabs, once you get there you can't go back to the 'downloads' section unless you click again on the game (and that works because the 'downloads' tab is the one first shown when the window opens), and the 'changelog' and 'serial keys' options don't work anymore for any game, you need to reload the page. I'm using Firefox on Linux.
Post edited May 16, 2015 by park_84
I'm sure this has been mentioned before, but in looking in the Chat section, I just now noticed that it provides information on what game users are currently playing (I assume only if they are using Galaxy).

I know I'm very out of touch with things social-media-wise (I have no Steam friends and don't use any social media platforms), but I almost feel like a voyeur.

I assume if I play a game using Galaxy that this info will show up for people who have chatted with me in the past as well. Is there any way to turn this off?

Honestly, I don't care that much one way or another, but I imagine others might and it seems like an option that should at least exist...
I am a little confused on version numbers. Let's say Game A file is stated as v2.3 (GOG-2). And let there be a v2.3 to 2.4 patch (GOG-3). Since the patch updates the game to a higher version, it's natural to have a higher GOG number (GOG-3 vs GOG-2).

But there are some games where download files are stated like 2.4 (GOG-6). And there's a patch 2.4 (GOG-7). As far as I understand, in this case the patch is for those WHO have downloaded previous versions and installation files have been updated to include that patch (according to version numbers). But why do they have different GOG-# numbers?
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Chamb: Still incorrect? We've made another pass.
It seems like not all my past conversations have been restored; some are still missing.
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yyahoo: I'm sure this has been mentioned before, but in looking in the Chat section, I just now noticed that it provides information on what game users are currently playing (I assume only if they are using Galaxy).

I know I'm very out of touch with things social-media-wise (I have no Steam friends and don't use any social media platforms), but I almost feel like a voyeur.

I assume if I play a game using Galaxy that this info will show up for people who have chatted with me in the past as well. Is there any way to turn this off?

Honestly, I don't care that much one way or another, but I imagine others might and it seems like an option that should at least exist...
It's a normal feature on most if not all gaming clients, however it would be nice to have an option to disable advertising what game one is playing to make the feature optional. GOG will most likely add such an option I imagine since they've repeatedly stated that they want to make all of Galaxy's features optional and I think this sort of request would fit into that. I'm sure if someone is playing say... that Leisuresuit Larry "Soft Porn Adventure" game they don't want to advertise it to the world for example. :)
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yyahoo: I'm sure this has been mentioned before, but in looking in the Chat section, I just now noticed that it provides information on what game users are currently playing (I assume only if they are using Galaxy).

I know I'm very out of touch with things social-media-wise (I have no Steam friends and don't use any social media platforms), but I almost feel like a voyeur.

I assume if I play a game using Galaxy that this info will show up for people who have chatted with me in the past as well. Is there any way to turn this off?

Honestly, I don't care that much one way or another, but I imagine others might and it seems like an option that should at least exist...
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skeletonbow: It's a normal feature on most if not all gaming clients, however it would be nice to have an option to disable advertising what game one is playing to make the feature optional. GOG will most likely add such an option I imagine since they've repeatedly stated that they want to make all of Galaxy's features optional and I think this sort of request would fit into that. I'm sure if someone is playing say... that Leisuresuit Larry "Soft Porn Adventure" game they don't want to advertise it to the world for example. :)
Or at least controls on who can see it. Conceivable, I could view that information from any member that uses Galaxy by simply sending a chat message to them. They don't even have to reply. As soon as I send a message they are listed on my Chat page and I can see that info.
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yyahoo: Or at least controls on who can see it. Conceivable, I could view that information from any member that uses Galaxy by simply sending a chat message to them. They don't even have to reply. As soon as I send a message they are listed on my Chat page and I can see that info.
Indeed, that is a privacy issue for sure.
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skeletonbow: It's a normal feature on most if not all gaming clients, however it would be nice to have an option to disable advertising what game one is playing to make the feature optional. GOG will most likely add such an option I imagine since they've repeatedly stated that they want to make all of Galaxy's features optional and I think this sort of request would fit into that. I'm sure if someone is playing say... that Leisuresuit Larry "Soft Porn Adventure" game they don't want to advertise it to the world for example. :)
Yes, but this sort of info shows up on our Chat page on the site, which does not make any kind of sense. I've already mentioned it in my latest feedback on Chat in the other thread.


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yyahoo: Or at least controls on who can see it. Conceivable, I could view that information from any member that uses Galaxy by simply sending a chat message to them. They don't even have to reply. As soon as I send a message they are listed on my Chat page and I can see that info.
Until a couple of days ago, one didn't even need to send a message, clicking on "Start Conversation" was enough to get added on one's chat contacts list, and apparently add one to theirs. Not sure if that got fixed by now.
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HypersomniacLive: Until a couple of days ago, one didn't even need to send a message, clicking on "Start Conversation" was enough to get added on one's chat contacts list, and apparently add one to theirs. Not sure if that got fixed by now.
it's not , i just tested right now.
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HypersomniacLive: Yes, but this sort of info shows up on our Chat page on the site, which does not make any kind of sense. I've already mentioned it in my latest feedback on Chat in the other thread.


Until a couple of days ago, one didn't even need to send a message, clicking on "Start Conversation" was enough to get added on one's chat contacts list, and apparently add one to theirs. Not sure if that got fixed by now.
I'm sure they'll fix/change all of this stuff. Anything that would be a privacy issue, could be abused or gamed for ill purposes would be something to look into fixing for sure, and merely clicking "start conversation" causing a person to permanently land on someone's chat screen is a DoS attack waiting to happen. :)
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DyNaer: it's not , i just tested right now.
That's not good.


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skeletonbow: I'm sure they'll fix/change all of this stuff. Anything that would be a privacy issue, could be abused or gamed for ill purposes would be something to look into fixing for sure, and merely clicking "start conversation" causing a person to permanently land on someone's chat screen is a DoS attack waiting to happen. :)
I agree, I just hope they know what to prioritise and fix issues really soon. I find it a bit disheartening when I hear "it's on our roadmap, but no ETA".
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HypersomniacLive: That's not good.

I agree, I just hope they know what to prioritise and fix issues really soon. I find it a bit disheartening when I hear "it's on our roadmap, but no ETA".
It's such an obvious thing that I don't need to hear them say that they'll do it, nor say when personally. It's one of those types of things that if you do NOT fix it then people WILL abuse it and it will become a priority pretty fast at some point. :) The other option would be to leave it and have people irritated, and have trolls and other miscreants purposefully abusing it just to annoy people or exploit it in some way and play a constant game of whackamole.

Having ETAs for certain things is nice, but people always want ETAs for every possible thing anyone can think of and developers often can never predict things accurately because you don't know until you go to code something and then find out there are other pieces of dependencies that need to be coded first, etc. It's never simple and that's why many if not most software projects that give ETAs end up not meeting them and delaying. If there's one thing I've learned it's that people are angry if you don't give an ETA for something, and they're angry if you do give an ETA for something that they don't like, and they're angry if you give an ETA and miss it by 10 seconds even though the "E" in "ETA" stands for "estimated" and not "guaranteed rock solid locked in stone". Factoring out the math, it boils down to people are just angry period - write your code and put it out there and let them fight amongst themselves and bicker, they will anyway no matter what in the end. Words not spoken can't ever come back to haunt you. :)

It's always fine to ask for an ETA, but also fine to not give one. The only thing that really changes is who is angry with you and in some cases even that doesn't change.
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A small bump for the list of wishlist entries related to the recent changes to the account system:

* Games Collection *

Manual sorting

Keep or bring back manual sorting

Bring back game boxes in the game shelf

Bring back wood bookshelf library

Add an option to display all owned games on a single page in the user account

* Chat *

Necessary improvements and changes to make the current Chat system usable and user-friendly

Chat: Make sending a message with Enter configurable
Post edited May 16, 2015 by HypersomniacLive
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GOG really doesn't want me to post the list of Wishlist entries, argh!


EDIT: since GOG won't let me add the last Wishlist entry, here's the complete list.


*crosses fingers that it works*
Post edited May 16, 2015 by HypersomniacLive