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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
Inverse option in filtering would be nice.

For example if I only use "completed" tag, and want to see all games that are not "completed".

In my case, it's much less work to tag completed games than uncompleted :)
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BKGaming: When you click on chat, I assume all your friends are to be listed to click on? I only see one... maybe there still working on this?
No, you go to chat to see those you have already sent messages to or received from. You go to friends to start a conversation with someone you haven't yet talked to.

EDIT: or you hover over their avatar in the forums and click "send message", you don't even have to add them to friends.
Post edited May 11, 2015 by Maighstir
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Exoanthrope: Although, as someone already mentioned, is there any way we can view or backup our old PMs? I was not expecting the change to be this soon.
I do regret the loss of my PM's... :( I can only hope they can import it later... or maybe bring the system back until it can be imported, or at least make it read only or email you the bulk of your communication via email so you still retain a copy of it all.
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BKGaming: When you click on chat, I assume all your friends are to be listed to click on? I only see one... maybe there still working on this?
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Maighstir: No, you go to chat to see those you have already sent messages to or received from. You go to friends to start a conversation with someone you haven't yet talked to.
Well the person that is being shown, I've never talked too. I've never used chat yet. Hence the confusion. xD
Post edited May 11, 2015 by BKGaming
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Maighstir: No, you go to chat to see those you have already sent messages to or received from. You go to friends to start a conversation with someone you haven't yet talked to.
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BKGaming: Well the person that is being shown, I've never talked too. I've never used chat yet. Hence the confusion. xD
It's likely there's a couple hiccups in the beginning, contact support about it or just wait a couple days and they'll likely fix things.
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Exoanthrope: Although, as someone already mentioned, is there any way we can view or backup our old PMs? I was not expecting the change to be this soon.
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rtcvb32: I do regret the loss of my PM's... :( I can only hope they can import it later... or maybe bring the system back until it can be imported, or at least make it read only or email you the bulk of your communication via email so you still retain a copy of it all.
Chamb said that PMs will be converted to the chat system.
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Chamb: Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).
Post edited May 11, 2015 by Maighstir
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Maighstir: Chamb said that PMs will be converted to the chat system.
Must have missed that part... my mistake. Go figure when i skim over the original post.
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Kardwill: OK, just saw it, and as was to be expected for day one, it's a mess.

2 big problems I just experienced

- Sorting doesn't work properly. When I sort my games by genre (RPG), many of my RPGs are missing (Pillars, the whole Avernum series... You get the idea). They are in the general listing, but don't appear in any "genre" sorted list.

- GOG downloader links are a mess. I wanted to download Nexus : The Jupiter Incident, and tried to use the downloader. It sent me to a mostly blank page, with 8 headers (game, patch, etc...) but only 2 links. I can still download the game, but I have no way to know it is the current version (since there is an empty "windows : patch" header, so I don't know if it means "no patch and we put the header for the lulz" or "there is a patch, but we messed up the link")
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FiatLux: Quotes from post in blue text at page top :

----------------------------------
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
..............................................
Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.
----------------------------------
Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
----------------------------------

Then , I will give you that the empty spaces where it says e.g. patch if there is no patch available is a bit confusing and inviting to speculations such as : is there no patch or did GOG just screw up and not place a link here , but that we will have to see what they do with down the road..

Otherwise then , as long as they make stuff good and nice to use including easy access to what seem as is now termed "our backup copy downloads" then perhaps we ought to look on the bright side of things (?) :)
Err, there might be a misunderstanding, since the post you forwarded here does not really address my remark about the sorting tool?

But it sounds as the usual "buggy at release GOG feature", so I think it will get sorted :)
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Daliz: Inverse option in filtering would be nice.

For example if I only use "completed" tag, and want to see all games that are not "completed".

In my case, it's much less work to tag completed games than uncompleted :)
It would be nice to have not only the inverse but any other the logical operator when filtering. For instance, I could want to list all games tagged by A and B, that is every game that has both tags, and what it does is to list the games that are labelled either by A or B.
Not sure I like all that white space underneath the boxart in grid view, but it may be the fact that it takes some time to get used to new things.
Edit: I find the order history extremely useful, and also extremely scary: I have spent so much money here!
Post edited May 11, 2015 by Shambhala
high rated
NO!

What have you done?
Where is the beloved bookshelf?
For over a year you are constantly ruining your website - ugly colours, slow website, a nearly non-functional update notification system (last example: why was there no notification of the Pillars Of Eternity Patch 1.05 update?)!
And instead of following my repeated pleas to repair it, you dare inviting me to a beta test to an online client...!?
BETA?!
ONLINE CLIENT?!

I UTTELRY DETEST ONLINE CLIENTS!

The fact that you (once in your innocent beginnings) did not partake in the online abomination was one of the major reasons I have bought over 850 games from you...

Look at you now:
GoG Galaxy :-(
No functional update notification system for OVER A YEAR :-(
You COMPLETELY RUINED THE WONDERFULLY NOSTALGIC BOOKSHELF MY GAMES VIEW (remanmed it to library, following MS detestable nomenclature) :-(

NO!

STOP THAT!

AT LEAST OFFER THE INITIAL FUNCTIONALITIES AND THE BELOVED GOOD OLD BOOKSHELF VIEW OF MY GOG GAMES!

PLEASE!

ciao, Franz
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FiatLux: Problem solved I guess ;)
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chronos: too late, I already contacted support. :-)
Anyway it should be clearer. With old account they didn't display random languages (like Spanish only for Beyond Good and Evil now) if your chosen one was avaiable.
Yeah , maybe , but in the new layout they show you all available language and OS downloads at one convenient and easy to view page , thus no more any need to drop down menus to pick your OS and language choice of download where multiple available :)
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Daliz: Inverse option in filtering would be nice.

For example if I only use "completed" tag, and want to see all games that are not "completed".

In my case, it's much less work to tag completed games than uncompleted :)
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park_84: It would be nice to have not only the inverse but any other the logical operator when filtering. For instance, I could want to list all games tagged by A and B, that is every game that has both tags, and what it does is to list the games that are labelled either by A or B.
Maybe the XOR operator as well? For when I want to see games that have either A or B, but not both.
I just realized. Where is the option to unhide games?
I seem to be overlooking it.

[edit] nvm, I found it.
Post edited May 11, 2015 by moonshineshadow
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franz66: I UTTELRY DETEST ONLINE CLIENTS!
Then don't use it. That wasn't so difficult, was it?
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moonshineshadow: I just realized. Where is the option to unhide games?
I seem to be overlooking it.

[edit] nvm, I found it.
It's in the same menu as the other options, tags, etc.

e. Okay :)
Post edited May 11, 2015 by Daliz