It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
Well I do like the new shelf... mostly.

The boxart presented is a little squashed but on the whole a lot tidier and looks far more professional (I always hated the gradient shine on the old boxes, it gave them an amateuristic look)

I really appreciate the text below the cover art, differentiating identical or similarly boxed releases.

However, remember when I could scroll through my entire library in one go? Yeah that was better. Having to slowly click through pages one at a time now? Not cool. This is not more efficient navigation, it is slow and tedious, and it gets worse the more games one has.

Also I miss the wood grain, or any generally darker background behind my games, there's too much light grey going on now.

EDIT: WHOA WHOA WHOA, HOLD UP. Why the HELL do I have the Australian release of The Witcher 2? With BROKEN BOXART no less? I specifically rebought the game to have the WORLD release! I even had support delete the AU version from my account!

Give me back the proper edition that I paid for!
Post edited May 11, 2015 by ReynardFox
Glancing over the forced changes I think it's mostly positive. Although I preferred the simple list view, I'm fine with the new format, although it looks too much like the game search used in the store that I might forget if I'm looking at my own library or not.

I'll probably use it a lot more when I purchase a few new games, or there's updates that require me to actually use the new layout. In the meantime I'll just wonder if I should accept the friend requests or reject them...
avatar
BKGaming: Thanks for the info Destro, but I feel this is one of those things where you won't please everyone and someone will have something to complain about...
avatar
Destro: I'm fully aware of it, but just want to get facts straight.
You know I like most of the new features, and I am aware that people worked hard for it and had the best intentions for the changes...

But I really don't find the new shelf aesthetically pleasing, give back dark tint option please!
Also manual sorting.

Or just tell us there will be more options and themes in the future... and this is a temporary thing...
avatar
StorkV88: But I really don't find the new shelf aesthetically pleasing, give back dark tint option please!
Also manual sorting.

-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
avatar
StorkV88: Or just tell us there will be more options and themes in the future... and this is a temporary thing...
Again, look at the top post.. Personally i'm ok with it gone forever.
Had bugs because of it and it didn't really had any use other than to cure „order disease“.
With current system it's all unneeded (for me at least).
Post edited May 11, 2015 by sbolokanov
Well, I know they're still working on it, so I don't think I have any complaints yet. I'm liking the new order history and settings pages, and the fact that we can share wishlists now. I don't miss the lack of manual sorting since I stopped trying to keep up with organizing that when I got over 200 games, and the new sorting options and tagging largely replaces the need for that in my eyes anyway.

Although, as someone already mentioned, is there any way we can view or backup our old PMs? I was not expecting the change to be this soon.
Post edited May 11, 2015 by Exoanthrope
avatar
Chamb: -- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
Any timeline you can give us on when this will be implemented? I don't really mind that Broken Sword is behind the other parts of the series, but for example The Longest Journey is on a completely other page than the two following Dreamfall games and it would be nice to know when this new change will be implemented.
avatar
Kardwill: OK, just saw it, and as was to be expected for day one, it's a mess.

2 big problems I just experienced

- Sorting doesn't work properly. When I sort my games by genre (RPG), many of my RPGs are missing (Pillars, the whole Avernum series... You get the idea). They are in the general listing, but don't appear in any "genre" sorted list.

- GOG downloader links are a mess. I wanted to download Nexus : The Jupiter Incident, and tried to use the downloader. It sent me to a mostly blank page, with 8 headers (game, patch, etc...) but only 2 links. I can still download the game, but I have no way to know it is the current version (since there is an empty "windows : patch" header, so I don't know if it means "no patch and we put the header for the lulz" or "there is a patch, but we messed up the link")
Quotes from post in blue text at page top :

----------------------------------
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
..............................................
Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.
----------------------------------
Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
----------------------------------



Then , I will give you that the empty spaces where it says e.g. patch if there is no patch available is a bit confusing and inviting to speculations such as : is there no patch or did GOG just screw up and not place a link here , but that we will have to see what they do with down the road..

Otherwise then , as long as they make stuff good and nice to use including easy access to what seem as is now termed "our backup copy downloads" then perhaps we ought to look on the bright side of things (?) :)
By the way...

As some people complain about games from series being far away from each other.

suggestion: series filter - a option to filter games by series: "the witcher", whatever, whatever.

Or maybe have a option to list games from series in order., not by first letter etc.

Or just add every series that we own as tag in the tags filter? Hmm possibilities are aplenty.
Post edited May 11, 2015 by sbolokanov
After the account change some of my games are avaiable only in English in my account while Italian is listed as avaiable in the game card.

For now I found this happening in Pillars of Eternity and World of Goo
avatar
sbolokanov: The only complaint that people can actually have is that gog downloader links are kinda hard to get.
avatar
ShadowOwl: A switch in the setting to add GOG Downloader links a again would be sweet. Barefoot Essentials might do the trick in the future. :)
Actually , I think that the one extra right click open in new tab to get access to all our downloads (when using Firefox browser) is not that bad a solution ,
Also mind you , the page that you get then offers you *ALL* available language and available OS dowloads on ONE page with no need to using drop down menu or what not to get an overview !
So now when first you have opened the "GOG Downloader links in new tab through right click then you can see all available downloads on page - provided that GOG does not screw up ;)
Meh, I get that downloader is no longer 'preferable', but you could really do better than throw a database dump page with the links like that. And I also don't think game page and forums should be hidden behind the 'more' button, when the header of the popup is pretty much empty, there was more than enough space to put most used links directly.
avatar
chronos: After the account change some of my games are avaiable only in English in my account while Italian is listed as avaiable in the game card.

For now I found this happening in Pillars of Eternity and World of Goo
If you are sure that GOG have screwed up when composing their web pages then I kindly suggest that you contact GOG support and tell them that they have a problem with their site ! - that's what I would do ;)
avatar
DeathDiciple: Meh, I get that downloader is no longer 'preferable', but you could really do better than throw a database dump page with the links like that. And I also don't think game page and forums should be hidden behind the 'more' button, when the header of the popup is pretty much empty, there was more than enough space to put most used links directly.
Yea I got to admit I kind of agree with this. The downloader pages for the links seems really lazy honestly. And there is more than enough room to not have everything under the more tab.
avatar
DeathDiciple: Meh, I get that downloader is no longer 'preferable', but you could really do better than throw a database dump page with the links like that. And I also don't think game page and forums should be hidden behind the 'more' button, when the header of the popup is pretty much empty, there was more than enough space to put most used links directly.
It's a work in progress , and GOG at present still leave room for "feedback" though of course some basic changes are here to stay as they have already stated ;)
avatar
DeathDiciple: Meh, I get that downloader is no longer 'preferable', but you could really do better than throw a database dump page with the links like that. And I also don't think game page and forums should be hidden behind the 'more' button, when the header of the popup is pretty much empty, there was more than enough space to put most used links directly.
avatar
BKGaming: Yea I got to admit I kind of agree with this. The downloader pages for the links seems really lazy honestly. And there is more than enough room to not have everything under the more tab.
If you take their "new style" into consideration then one big page with download links is suddenly not that easy ( Ref. my post here ) and would have to be heavily indented to represent the new view style which now gives you access to all OS and language version at one easy overview page....
Post edited May 11, 2015 by FiatLux
avatar
chronos: After the account change some of my games are avaiable only in English in my account while Italian is listed as avaiable in the game card.

For now I found this happening in Pillars of Eternity and World of Goo
I think it is just a display glitch, these games use the same download for every language anyway.