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General discussionI feel like a second class citizen on a third rate website..(79 posts)(79 posts)
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This is my favourite topic
Posted May 22, 2021
high rated
I have had an account with GOG since almost the beginning and have always been a supporter, purchasing many games over the last 13 years. I don't what's happened with GOG, but I'm thankful that as I've gotten older, I have less and less time for PC gaming, as it is very frustrating dealing with GOG these days. I have to wonder if I'm being treated as low priority because I am not a Galaxy user. In the past week, GOG has released updates for No Man's Sky and Stellaris, two of the few games that I still play. No Man's Sky went from version 3.38 to 4.00 with no offline installer patch file provided, and Stellaris was updated from 3.02 to 3.03 with no offline installer patch file provided, requiring a full download and reinstall of both. Additionally, half of the DLC for Stellaris that I have purchased were not updated on GOG to version 3.03, so I'm not even sure that I can even run 3.03 with all DLC. At the abysmal download speeds that I get when downloading from GOG, it takes about half a day to download both of these. I'm wondering if people running Galaxy are having the same file synchronization and download issues? I've contacted GOG's customer support about both issues and as expected, have heard nothing back. It took over three months to get a response from GOG support on a different problem last fall. I was just happy and surprised to get a response at all.

Today it appears the issue with Stellaris DLC has been corrected but there is still no patch file. No Man's Sky was also updated from 3.40 to 3.41 but there is still no way to patch from my current version 3.38 to 3.41.
Posted May 22, 2021
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mikebert: I have had an account with GOG since almost the beginning and have always been a supporter, purchasing many games over the last 13 years. I don't what's happened with GOG, but I'm thankful that as I've gotten older, I have less and less time for PC gaming, as it is very frustrating dealing with GOG these days. I have to wonder if I'm being treated as low priority because I am not a Galaxy user. In the past week, GOG has released updates for No Man's Sky and Stellaris, two of the few games that I still play. No Man's Sky went from version 3.38 to 4.00 with no offline installer patch file provided, and Stellaris was updated from 3.02 to 3.03 with no offline installer patch file provided, requiring a full download and reinstall of both. Additionally, half of the DLC for Stellaris that I have purchased were not updated on GOG to version 3.03, so I'm not even sure that I can even run 3.03 with all DLC. At the abysmal download speeds that I get when downloading from GOG, it takes about half a day to download both of these. I'm wondering if people running Galaxy are having the same file synchronization and download issues? I've contacted GOG's customer support about both issues and as expected, have heard nothing back. It took over three months to get a response from GOG support on a different problem last fall. I was just happy and surprised to get a response at all.

Today it appears the issue with Stellaris DLC has been corrected but there is still no patch file. No Man's Sky was also updated from 3.40 to 3.41 but there is still no way to patch from my current version 3.38 to 3.41.
It’s quite common. I noted on the what updated thread that one of the patches between versions was missing for serious Sam 4, considering that is a huge download I didn’t bother re downloading. The simple fact is that offline installers are nothing more than an anchor round their necks that they want to get rid of. Galaxy is the only thing they are concern with, and it is a systemic trend across every walk of life, at every level and without any reasoned approach. Can’t it be linked and tied to the internet, cool, push it out, call it smart and charge the consumer somehow for the benefit. You would have thought the recent hack on the oil line in the US would have woken people up to the imminent threat of the internet (or as it should be known now, the group of internet’s), but no, so long as you can control the light brightness by shouting at a machine it’s all fine. Anyone official and only line is: “use our optional client galaxy” and that is all you will get.
Posted May 22, 2021
low rated
you are not alone mate
Posted May 22, 2021
low rated
in my years of experience with gog, they just don't give a rats ass about many things. they just a low as steam, sometimes worse. but still riding on their image from 10 years ago. you're almost always screwed. i can only recommend to not purchase here and look up very closely if a game is worth purchasing here at all. as there are some rare titles, that are maybe worth it.
Posted May 22, 2021
low rated
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mikebert: I don't what's happened with GOG
What happened is: GOG is trying to go where the money is.

And where the money is, is not via selling offline installers, unfortunately.

IMO in the future, sooner or later, offline installers on newly-released games will probably be made optional on GOG. They are a dying breed which are fast going the way of the Dodo.
Posted May 22, 2021
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apehater: in my years of experience with gog, they just don't give a rats ass about many things.
That's simply not true. There are a lot of things wrong with GOG, no doubt. And many of them can be tracked down to questionable management decisions. And also they are severely understaffed and overwhelmed. And the current flood of incoming new games - however good it is to expand the catalogue - counters any attempt to fix that. Which leads to delays and sloppiness on the offline installers front.
But at least @GOG you're still dealing with actual people, who actually care - contact support in a friendly manner, and you'll see. It might be slow at times, but that's due to workload and all. Better than any other store I've heard of, actually (But credit where credit is due: Humble support is also very friendly and quick too - but don't expect them to offer game support).
Posted May 22, 2021
low rated
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apehater: in my years of experience with gog, they just don't give a rats ass about many things.
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toxicTom: That's simply not true. There are a lot of things wrong with GOG, no doubt. And many of them can be tracked down to questionable management decisions. And also they are severely understaffed and overwhelmed. And the current flood of incoming new games - however good it is to expand the catalogue - counters any attempt to fix that. Which leads to delays and sloppiness on the offline installers front.
But at least @GOG you're still dealing with actual people, who actually care - contact support in a friendly manner, and you'll see. It might be slow at times, but that's due to workload and all. Better than any other store I've heard of, actually (But credit where credit is due: Humble support is also very friendly and quick too - but don't expect them to offer game support).
as much as this may sound harsh. but you seem to still being a part of this small but persistent group of forum users in here, that live in their own bubble with their own truths. its up to you to leave that fluffy bubble of gog awesomeness and accept the shocking reality. or continue on your drm-free gog defender crusade as a shiny white gog paladin. however this isn't an invitation to a discussion on this thread. we can at least agree to disagree.
Posted May 22, 2021
Prior to the pandemic, I was 100% OK with just picking up local MP titles Linux native titles from GOG and calling it a day. I can not stand any launcher by any means so any company that sell me the game binary directly gets my coin. Plus I had bi-weekly gaming Sundays with my friends and family in person so online has been dead to me for 20 years at that point.

During the pandemic, I would have to play games online with my ppl to have something going for us to have fun together. Thankfully, there are a lot of free and open source projects and that held us for a time but eventually ppl want to play their games and that's when I saw the second class citizen stuff since many games required GOG Galaxy and that made me :(

I'm not sure what the answer is for GOG to do on this part since they already invested time, manpower and money into GOG Galaxy. So I've been buying less and less, not that I bought a lot of games anyway. My collection is quite small over all.

I've been picking up more titles on itch.io that have stand along MP support plus I get the offline binary. I've also picked up a few Stadia titles. So far so good. I was hoping to keep my collection mainly on GOG but it is what it is. If they change it, I will put more coin in their direction.
Post edited May 22, 2021 by Arcadius-8606
Posted May 22, 2021
high rated
avatar
toxicTom: That's simply not true. There are a lot of things wrong with GOG, no doubt. And many of them can be tracked down to questionable management decisions. And also they are severely understaffed and overwhelmed. And the current flood of incoming new games - however good it is to expand the catalogue - counters any attempt to fix that. Which leads to delays and sloppiness on the offline installers front.
But at least @GOG you're still dealing with actual people, who actually care - contact support in a friendly manner, and you'll see. It might be slow at times, but that's due to workload and all. Better than any other store I've heard of, actually (But credit where credit is due: Humble support is also very friendly and quick too - but don't expect them to offer game support).
avatar
apehater: as much as this may sound harsh. but you seem to still being a part of this small but persistent group of forum users in here, that live in their own bubble with their own truths. its up to you to leave that fluffy bubble of gog awesomeness and accept the shocking reality. or continue on your drm-free gog defender crusade as a shiny white gog paladin. however this isn't an invitation to a discussion on this thread. we can at least agree to disagree.
And you are one of those persistent users here hating everything doesn't matter what, never contributing in nohing. One of those people that when a problem is solved eventually never recognize it, always overrreacting. One of those unuseful trolls who have a lot of free time to spend day by day just to grind out as a profession. Just an agenda.

Greetings
Posted May 22, 2021
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apehater: gog awesomeness
Maybe you should think about that I didn't say anything like that. You're barking at shadows on a wall.
Post edited May 22, 2021 by toxicTom
Posted May 22, 2021
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toxicTom: ...
Agehater seems to have a serious grudge/bias against GOG going on perhaps half a decade. I know people have criticized me saying I look past GOG's issues too much, that may be, but imo Ape is going beyond what I'd consider thoughtful criticism (what mikebert posted) and instead nursing an unnecessary grudge and anger and bitterness.
Post edited May 22, 2021 by tfishell
Posted May 22, 2021
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Arcadius-8606: ...
If you're into Linux gaming and/or MP, sad to say, GOG is the wrong place to be. This place is mostly about DRM-free single player gaming on Windows. Granted, many games can be made to work on Linux too, but don't expect much official help here - GOG just doesn't have the resources and knowledge (though a few of the staff are into it, if you can get a hold of them).
For MP, Steam is certainly the better choice. Not many games support crossover play, and GOG is GOG, meaning not many MP-focused people - vicious circle, hen-and-egg....

It's kinda sad, really. IMO they should have made the Galaxy APIs Open Source long ago, that would have helped a lot, to establish both Galaxy as "the official" and numerous alternative clients as something the big players would have had to acknowledge. You only can beat huge players like Steam from the grass-roots, giving anyone a chance to participate, and banging that drum really loud. A chance missed.
Posted May 22, 2021
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Ancient-Red-Dragon: What happened is: GOG is trying to go where the money is.

And where the money is, is not via selling offline installers, unfortunately.
I don't think this is how I would put it. If this were the case, they'd just stop offering the offline installers altogether. The fact is offline installer patches take more work and time, and are often delayed for that reason. Does that imply Galaxy gets priority? Maybe, maybe not, since it's just easier to patch that version. Either way I don't think it's a grand conspiracy, it just is what it is.

My recommendation is to use Galaxy for new release games getting patches, then download the offline installer as as archive version once the game is finished. That's what I do. Even if you hate having Galaxy running you don't need to, you can just run it to patch the game and otherwise launch without it.

I know some hate the idea of even installing Galaxy though, for whatever reason. In that case you'll just have to deal with the patch delays, as no one else is offering anything close to the same offline installer option. GOG's a flawed friend, but the only friend you've got in that scenario.
Posted May 22, 2021
low rated
FIGHT FIGHT FIGHT FIGHT FIGHT
Posted May 22, 2021
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tfishell: Agehater seems to have a serious grudge/bias against GOG going on perhaps half a decade. I know people have criticized me saying I look past GOG's issues too much, that may be, but imo Ape is going beyond what I'd consider thoughtful criticism (what mikebert posted) and instead nursing an unnecessary grudge and anger and bitterness.
Yeah I know, I've been here a while here too ;-)

Just sometimes scnr and all that.

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StingingVelvet: GOG's a flawed friend, but the only friend you've got in that scenario.
That's... well critical hit. :-)
Post edited May 22, 2021 by toxicTom
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This is my favourite topic
Community
General discussionI feel like a second class citizen on a third rate website..(79 posts)(79 posts)
(79 posts)