It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
pds41: It's EA who issue the keys.

Piling on to GoG isn't likely to make much of a difference, but knock yourself out. You can always ask GoG if they'll refund you - but Spore is just as enjoyable without the online features, so up to you.
avatar
amok: EA issues the MP keys to gOg, not to indiividual buyers. If the issue here that there are missing MP keys, he need to contact gOg support as this is the store he bought it from, not EA.
True; I made the assumption that OP might have done something sensible like raising a support ticket to GoG already.

Of course, if all he has done is post on the forum here and on the EA community forum, then he should actually raise a support ticket here in the first instance. Assuming he has already done that, then asking a real employee of EA (as opposed to some community manager on a forum) is his next best step.

OP advising people to not buy EA games here is likely to be counterproductive as we actually want EA to engage more actively with GoG and bring releases here. A boycott would just drive them to stick with Steam, Epic and Origin.

[edit: I see that he has raised a support ticket here. So, next step for him in the escalation chain would be to contact proper EA as opposed to EA Answers HQ]
Post edited August 06, 2021 by pds41
avatar
amok: If the issue here that there are missing MP keys, he need to contact gOg support as this is the store he bought it from, not EA.
avatar
OHMYGODJCABOMB: It was already done on July 14 and I got the typical offer to wait (and of course there will be no compensation for inconvenience).

A few days ago, I decided that I had waited long enough and went to EA Answers HQ to try to speed up the process of providing new batch of serial keys to GOG.

And now we are here, because only public discussion of the problem makes GOG work faster.
aye, but this will not be answerd by EA HQ. You need to pester gOg - this is their responsibility completely. there is nothing EA can actually do here. If you can not get your keys from gOg, you just need to demad a refund. (and the refund would be provided by gOg, not EA)
avatar
pds41: [...]
[edit: I see that he has raised a support ticket here. So, next step for him in the escalation chain would be to contact proper EA as opposed to EA Answers HQ]
No, he bought the game from gOg, this is gOg's responsibility only. It is them that need to get the keys, and then distribute them to the customers. There is nothing any branch of EA can do here, the OP is a gOg custmer, not an EA customer. He need to get a reply from gOg support, and if not, then he has a good case to refund the game.
Post edited August 06, 2021 by amok
low rated
i think i mentioned it already, but just to be sure: don't buy on gog, you'll be screwed. there are very few exceptions where it might be worth buying a game on gog, but thats it.
low rated
(Preface: not disputing mod actions with this post)
=============================
avatar
ChrisG_: [Modded by Sarafan: Please refrain from using swear words directed against GOG partners. There are more civil ways to express displeasure]
Does anyone at GOG or in the forums actually think a big time partner like EA gives two sh*ts about swears in some posts in an out of date and barely used forum? Really?

Also a suggestion: maybe let people know that the games sold by EA on GOG are legit, instead of just focusing on swears?

-
avatar
paladin181: I don't suppose GOG staff will comment here because transparency and competence are against their code, apparently.
Well they did....they took care of our pesky swearing problem.

-
avatar
my name is supyreor catte: I'm thinking this is a sign more EA games are going to be leaving GOG soon.
If the scuttlebutt I heard is true, a number of games from various partners will possibly be leaving for various reasons in the future(2021 and on).
Post edited August 06, 2021 by GamezRanker
low rated
avatar
Ancient-Red-Dragon: I don't see how that could be possible, given that GOG pays them every month for the EA games that are sold on GOG. Someone at EA must be responsible for overseeing that money, and would certainly know that it is coming from GOG.
If it's the CM linked in the OP post, I could see them maybe not knowing where it's coming from. ;)
(that CM doesn't seem like the brightest bulb in the bunch)
avatar
GamezRanker: (Preface: not disputing mod actions with this post)
=============================
avatar
ChrisG_: [Modded by Sarafan: Please refrain from using swear words directed against GOG partners. There are more civil ways to express displeasure]
avatar
GamezRanker: Does anyone at GOG or in the forums actually think a big time partner like EA gives two sh*ts about swears in some posts in an out of date and barely used forum? Really?

Also a suggestion: maybe let people know that the games sold by EA on GOG are legit, instead of just focusing on swears?
Oh EA do care ! didn't you know that EA wants me to disappear at any cost ? joke aside it's already said and done no need to dig up that again. i just get really worked up when it comes to EA haha.

Also people should know that the games sold are legit without a confirmation from GOG. EA knows they are here, EA put the games on sale and EA recently removed games here and if i have learned a thing about companies especially those who do business on a national or international scale is that they do not forget and if it seems that those businesses have then it's always for a reason.
Post edited August 06, 2021 by ChrisG_
low rated
avatar
Plokite_Wolf: Curious, some of their old titles' distributions on Origin, like Nox, are 1:1 copies of GOG distributions, including the GOG-specific DLLs etc.
That's because (iirc) IP holders like EA can take GOG's versions and have them sold elsewhere(such as on Steam), and vice versa(steam versions repackaged/etc for GOG).

-

avatar
ChrisG_: Oh EA do care ! didn't you know that EA wants me to disappear at any cost ? joke aside it's already said and done no need to dig up that again. i just get really worked up when it comes to EA haha.
o.0 Lol

And yeah, sorry for "pinging" ya....I was just trying to reply to that bit that got added to your post by our benevolent overl.....benefactors. ;)
Post edited August 06, 2021 by GamezRanker
avatar
apehater: i think i mentioned it already, but just to be sure: don't buy on gog, you'll be screwed. there are very few exceptions where it might be worth buying a game on gog, but thats it.
Thank you for the advice kind person-who-definitely-doesn't-have-a-chip-on-their-shoulder.
Post edited August 06, 2021 by my name is supyreor catte
low rated
Like the NWN2 threads. Someone in charge of generating keys at EA just has to make some more. As easy as someone generating more keys with a few clicks and then sharing with GOG. Issue is trying to get someone with free time or who cares to do it.

avatar
apehater: i think i mentioned it already, but just to be sure: don't buy on gog, you'll be screwed. there are very few exceptions where it might be worth buying a game on gog, but thats it.
avatar
my name is supyreor catte: Thank you for the advice kind person-who-definitely-doesn't-have-a-chip-on-their-shoulder.
Learn to have some sympathy, chum. It's not his fault the GOG hired the Polish mob to torture and kill his entire family. This is his way of getting his fair revenge - ineffective forum posts.
Post edited August 06, 2021 by MeowCanuck
low rated
avatar
MeowCanuck: ineffective forum posts.
Actually, forum posts can sometimes have some beneficial effect: catharsis :)
avatar
Shadowstalker16: GOG should withdraw TW3 from Origin. Whatever the contracts say, how can they throw the entire store under the bus like this? This is potentially very harmful stuff.
avatar
WinterSnowfall: If anyone deserves this kind of push-back it's EA... but I'd like to see everything available everywhere, so that people can decide what their online distribution channels will be based on the actual value they bring, not on exclusives.

Building a wall, full with ditch and moat around your IPs, like EA is doing will ultimately hurt sales. As others have mentioned, I too have not bought an EA game in ages nor do I plan to until they change their approach (probably never).
I understand your point but this is bordering on defamation. To say that GOG isn't an official partner when they've been selling here for years and reaping the benefits is beyond ignorant. Not only does it reduce GOG's reputation but also the reputation of every other company that chooses to sell games here. People can only see the superiority of a service when they're not painted as being shady or grey market.

If CDPR said the same about TW3 on Origin, I'd guarantee EA would get litigious.
So what, that CM consider GOG as a shaddy key reseller like G2A or Kinguin ? I guess we will have more delisted EA games soon.
avatar
InkPanther: Nothing would surprise me, but to be honest, that CM may simply not know what they're talking about.
avatar
OHMYGODJCABOMB: I suggest you take a look at "Source 2".

GOG is not on the list.
Of course not, because apparently the list apparently contains only digital retailers which sell EA games with Origin-account connectivity (either EA Origin keys (like humble Bundle), or games on other services which additionally use an EA Origin connection (like Steam games)).
Post edited August 06, 2021 by timppu
high rated
I confirm that GOG is a legitimate source of EA games and an authorized partner. We're currently in touch with EA to make sure they also confirm that to their users.
high rated
avatar
chandra: I confirm that GOG is a legitimate source of EA games and an authorized partner. We're currently in touch with EA to make sure they also confirm that to their users.
While you are at it tell them we want more games here like the Alice Games, Dead Space 2, etc and etc :)