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Good riddance. Don't Let The Door Hit You On The Way Out.
I don’t believe that gog have ever, on any platform, or any game, said they support or provide support for modding. By its very nature it is changing the product. I don’t believe any developer (or very few at most) support modding. It’s really up to you. You are effectively modifying the product to run on Linux as it’s a non supported platform, therefore outside the scope of what gog sold you the product under.
AFAIK, no game store will provide you with support for Wine. So there you are.
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I admit I don't know how Steam would react, it's yet to be an issue since almost everything I've played run fine on Proton (sometimes I have to research particular launch commands to put in to get things working) Maybe I've just been ultra lucky with tens of games non-native to Linux?

But in the end it doesn't matter. You have customers with a need directly related to a product you sell. You can hire people to fill that need. Otherwise all your doing is hosting the download and not providing any support for some of your customers. Can they just refuse to support some of their customers? Yes, But should they? Are any of you seriously arguing for such? If so, why? What benefit is it to you to tell me off, presumably on GoGs behalf, even though it doesn't benefit them.

Also as mentioned before it seems GoG has a more direct connection to the problem using a nonstandard window registry for Civ 4.
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Don't use an operating system that has terrible support and marketshare for games and maybe your games will work. For someone that thinks they're so smart, you're acting like a "Drumpf supporter". Linux has been around for almost 30 ()*@&# years now. Are you going to wait another 20+ years for games to be supported better? Sure, it'd be nice if all games ran well on it, but not nearly enough things do. If L00nix ran everything well that I want, I'd never use Windows again. GOG can only do so much.

Also, why would you make fun of the support staff's non-native English when you know the company is based in Poland? That's something a "Drumpf supporter" would do.
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Post edited February 05, 2020 by user deleted
They support only those operating systems they list on a product page, shocking.
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teceem: AFAIK, no game store will provide you with support for Wine. So there you are.
Steam probably does, with the "Steam play" through Proton.
Not that it really matters but my fingers were numb and want to wake them up writing some crap :D
It is not gogs job to help people run a game off a platform that they do not support natively for that game.
I would be winning to try to help you or you could use Lutris or Gamehub to install and auto configure it.
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myconv: I admit I don't know how Steam would react, it's yet to be an issue since almost everything I've played run fine on Proton (sometimes I have to research particular launch commands to put in to get things working) Maybe I've just been ultra lucky with tens of games non-native to Linux?

But in the end it doesn't matter. You have customers with a need directly related to a product you sell. You can hire people to fill that need. Otherwise all your doing is hosting the download and not providing any support for some of your customers. Can they just refuse to support some of their customers? Yes, But should they? Are any of you seriously arguing for such? If so, why? What benefit is it to you to tell me off, presumably on GoGs behalf, even though it doesn't benefit them.

Also as mentioned before it seems GoG has a more direct connection to the problem using a nonstandard window registry for Civ 4.
If 2K Games does not want to provide a Linux version of Civ 4 then GOG can not do anything about it. If you have an issue with no Linux version of Civ 4 then you need to talk to the publisher as GOG can not do anything legally to provide support or offering a Linux version to a game they only allowed to sell for the platform the owner has specified.

You can't just say "Okay they can't offer support since the game is not available for Linux, but they should still offer support for Linux".

The only way to get an official version of Civ IV on Linux is to contact the publisher and request it.
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myconv: The point is I want support from GoG for games bought from GoG to run normally. Obviously if a game has not been fixed to run in Wine they can't provide support.
You have this whole thing backwards.
Games are not "fixed" to run in Wine, Wine is every now and then updated ("fixed") to run more games.
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@DoomSooth
Again, there is a difference between "only doing so much" and refusing to help at all.

Also pointing out a significant grammar error is not the same as "making fun of".

Both of these statements of yours are dishonest.
FYI I pointed out the significant grammar error because lots of companies like to cut cost by farming out customer service to third world nations on the cheap with no real ties to the company. I can't count the amount of times I've called customer service and I get someone with a thick accent who works in Malaysia or something and usually shows a great deal of ignorance of the product. It's not their fault that it's hard to communicate with them in English. So I don't make fun of it, it's the companies fault for cutting corners in cost.

@PixelBoy
Ok? Not sure what semantic point you're trying to make though. I'll use your words then, but that doesn't change anything.

[*Modded by PainOfSalvation: Please refrain from commenting any politics unless it's video game related.]
Post edited February 03, 2020 by PainOfSalvation
I would suggest leaving political discussion out of this topic as that easy an easy way to get the thread locked.
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wolfsite: I would suggest leaving political discussion out of this topic as that easy an easy way to get the thread locked.
TY. Though I would point out that anyone who puts politics in their title are rather bringing politics into every thread they post in. But yeah, I won't bring that up any more.
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nightcraw1er.488: I don’t believe that gog have ever, on any platform, or any game, said they support or provide support for modding. By its very nature it is changing the product.
Well, at least they have given their moral support for this issue. For instance:
"One more thing, from all of us to you: stay great, stay passionate, and keep modding on! <3"
http://www.gog.com/forum/general/modding_is_love_bce3b/page1

Now whether they have ever bothered to give any technical assistance in modding is another question, but certainly they seem to be supporting modding in theory.