Posted September 29, 2021
high rated
HotdogPotato
New User
Registered: Oct 2020
From France
Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted October 02, 2021
Fix for this issue was released with 2.0.43 version :)
snbModigy
New User
Registered: Nov 2017
From United Kingdom
Posted October 02, 2021
Post edited October 02, 2021 by snbModigy
Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
ev1lsyk0
New User
Registered: Jun 2016
From Other
Posted October 13, 2021
I'm on 2.0.43 and I keep getting the same popup every time I start the laptop. I can see 2 files in:
C:\ProgramData\GOG.com\Galaxy\lock-files
GalaxyClient.exe-galaxy-client.lock
GOG Galaxy Notifications Renderer.exe.lock
Gonna delete the first one and see if it occurs again. If it does I'll report back.
Edit 1:
Deleting the first file alone did not work, relaunched it and got the popup again.
Edit 2:
Deleted the second one, relaunched it, and didn't get the error.
Edit 3:
After booting up the laptop again today, I got the same message again. I can see both the files are back in the same folder. Maybe a reinstall will help.
C:\ProgramData\GOG.com\Galaxy\lock-files
GalaxyClient.exe-galaxy-client.lock
GOG Galaxy Notifications Renderer.exe.lock
Gonna delete the first one and see if it occurs again. If it does I'll report back.
Edit 1:
Deleting the first file alone did not work, relaunched it and got the popup again.
Edit 2:
Deleted the second one, relaunched it, and didn't get the error.
Edit 3:
After booting up the laptop again today, I got the same message again. I can see both the files are back in the same folder. Maybe a reinstall will help.
Post edited October 14, 2021 by ev1lsyk0
Alien_Bard
New User
Registered: Sep 2012
From Canada
Posted October 20, 2021
I just ran into the same problem and doing a simple direct download-and-install from the website fixed it. For now. The current version it installed (Oct 20, 2021) is 2.0.38 so it looks like the fixed version mentioned above isn't actually released on the site yet.
*edit*
Just had a look and version 2.0.43 does list a fix for this issue, but it is still in beta.
*edit*
Just had a look and version 2.0.43 does list a fix for this issue, but it is still in beta.
Post edited October 20, 2021 by Alien_Bard
Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted October 21, 2021
Can you please send your logs through https://mantis2.gog.com and let me know here that you did so? The instructions are on the top of the page.
Alternatively, you can use "report issue" button in the settings dropdown in the app, it should attach your logs automatically.
Alternatively, you can use "report issue" button in the settings dropdown in the app, it should attach your logs automatically.
Post edited October 21, 2021 by Johny.
p_lichnovsky
New User
Registered: Feb 2010
From Czech Republic
Posted November 15, 2022
I am getting the same error message: GOG is already running....
There are no files in directory: c:\ProgramData\GOG.com\Galaxy\lock-files\
There are no files in directory: c:\ProgramData\GOG.com\Galaxy\lock-files\
AS882010M0
New User
Registered: Apr 2019
From United States
Posted December 12, 2022
Same as above empty folders, cannot launch.
What's changed ? Wiped C: drive as in Delete partition, installed Win 8.1 fresh.
Kept B: drive but nothing from GoG was installed there.
Attempting to install all games on B: drive because of size.
Permissions issue ? I had to run GoG as Administrator to even install it.
What's changed ? Wiped C: drive as in Delete partition, installed Win 8.1 fresh.
Kept B: drive but nothing from GoG was installed there.
Attempting to install all games on B: drive because of size.
Permissions issue ? I had to run GoG as Administrator to even install it.