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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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skeletonbow: snip
That's my thinking but I would love to be wrong and see it released as soon as possible. It's already been far to long. Besides who doesn't have Gwent (as a beta) now anyway... practically everyone is playing it by now. Having it out before Gwent so we can avoid the somewhat buggy roll out that was Galaxy when Witcher 3 released. Not the greatest ideal to be rolling out what I assume will be major changes with many new features right before a big game release. Letting us get a month or two of testing in to fix major issues (which we know there will be) would defiantly make it a much more smooth release.

---

Anyway someone really needs to rework Galaxy's offline mode and how it re-connects after losing an internet connection. For one games need to restart downloading on their own and preferably not lose much data progress once connection is re-established. The other night this happened (lost connection during download) and after manually resuming the download it started out at nearly 50% less that where is was before Galaxy lost connection. To say I was not happy is an understatement.

Also when connection is lost Galaxy will display the big blue connect button which when clicked does not immediately reconnect. It would be nice if Galaxy could better handle reconnecting on its own without input from the end user as well.

There is also an issue after losing connection were certain game pages will be connected or the store will load fine but other game pages will still show the blue connect button even after re-connection has been established.

An offline mode would also be nice... similar to Steam were you can manually set Galaxy to be offline without having to manually disconnect your internet.
low rated
IMO, galaxy can DIAF.
download speeds suck.
Experienced a crash last night with 1.1.28 (w/ preview updates)... first crash I've had in a long time.
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BKGaming: Experienced a crash last night with 1.1.28 (w/ preview updates)... first crash I've had in a long time.
1.1.28preview here also, haven't had a hard crash yet per se however I exited the program and had it secretly stick around in the background with 4 different processes requiring manual termination before being able to start it back up. Could be related issues. Only happened once so far though so nothing useful to report yet.
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BKGaming: Experienced a crash last night with 1.1.28 (w/ preview updates)... first crash I've had in a long time.
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skeletonbow: 1.1.28preview here also, haven't had a hard crash yet per se however I exited the program and had it secretly stick around in the background with 4 different processes requiring manual termination before being able to start it back up. Could be related issues. Only happened once so far though so nothing useful to report yet.
Possibly... I was in the middle of downloading a game when it bit the dust.
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skeletonbow: I mistook Mr. Bear's left display for being the new UI for GOG chat and almost crapped my pants that the Galaxy client would finally have the friend list integrated into the right side of the main UI as a pane. Only moments later after trying to zoom in for more details did I realize it isn't Galaxy client but rather discord. I've been duped! :)
I also did that, for a moment I thought hmm this doesn't look bad. If there is one thing I'm wanting to see in Galaxy more than anything it is a UI overhaul. I'm been even less thrilled with the UI since they changed it and moved settings and added the GOG COM logo... for one it STILL looks like crap (blurry/pixelated) even after reporting it numerous times and two I think having a logo within the client is unnecessary and detracting... we all know we are using Galaxy by GOG. Remove the logo from the titlebar as well, it also looks like crap. This is literally a setting in Visual Studio, takes two seconds. Sigh one day I hope.
Post edited March 13, 2017 by BKGaming
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BKGaming: I also did that, for a moment I thought hmm this doesn't look bad. If there is one thing I'm wanting to see in Galaxy more than anything it is a UI overhaul. I'm been even less thrilled with the UI since they changed it and moved settings and added the GOG COM logo... for one it STILL looks like crap (blurry/pixelated) even after reporting it numerous times and two I think having a logo within the client is unnecessary and detracting... we all know we are using Galaxy by GOG. Remove the logo from the titlebar as well, it also looks like crap. This is literally a setting in Visual Studio, takes two seconds. Sigh one day I hope.
Yeah, the UI was a "good'nuff" first start for a new client and leveraging the existing website design was probably smart for getting something out there rapidly, but it's long overdue for an overhaul IMHO also. The storefront is fine being in lock step with the main website, but the library view on the website serves one set of purposes, but in a client it serves different purposes on top of that which a UI catered to usage case is warranted IMHO. I've got a feeling that major UI changes are the last thing they're prioritizing any time soon though. I'm guessing that the majority of their development is focussed on back-end stuff that runs on the web server farm that we never see up front first hand, and then the APIs that talk to that. Cosmetics are probably their last concern ATM. :/
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skeletonbow: Yeah, the UI was a "good'nuff" first start for a new client and leveraging the existing website design was probably smart for getting something out there rapidly, but it's long overdue for an overhaul IMHO also. The storefront is fine being in lock step with the main website, but the library view on the website serves one set of purposes, but in a client it serves different purposes on top of that which a UI catered to usage case is warranted IMHO. I've got a feeling that major UI changes are the last thing they're prioritizing any time soon though. I'm guessing that the majority of their development is focussed on back-end stuff that runs on the web server farm that we never see up front first hand, and then the APIs that talk to that. Cosmetics are probably their last concern ATM. :/
Probably true, but even some small changes would do wonders in the mean time while in beta. There are lots of little cosmetic improvements that could be made without much development time being spent. Some of which I already mentioned. Regardless I feel the front-end is as important as the back-end if you ask me... I am a firm believer that first impressions matter and it can be difficult, if not impossible, to re-attract end users that you have lost due to first impressions. But maybe that's just me.
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skeletonbow: Yeah, the UI was a "good'nuff" first start for a new client and leveraging the existing website design was probably smart for getting something out there rapidly, but it's long overdue for an overhaul IMHO also. The storefront is fine being in lock step with the main website, but the library view on the website serves one set of purposes, but in a client it serves different purposes on top of that which a UI catered to usage case is warranted IMHO. I've got a feeling that major UI changes are the last thing they're prioritizing any time soon though. I'm guessing that the majority of their development is focussed on back-end stuff that runs on the web server farm that we never see up front first hand, and then the APIs that talk to that. Cosmetics are probably their last concern ATM. :/
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BKGaming: Probably true, but even some small changes would do wonders in the mean time while in beta. There are lots of little cosmetic improvements that could be made without much development time being spent. Some of which I already mentioned. Regardless I feel the front-end is as important as the back-end if you ask me... I am a firm believer that first impressions matter and it can be difficult, if not impossible, to re-attract end users that you have lost due to first impressions. But maybe that's just me.
You make a very strong point, I have to agree. I'm not sure if they do or not though. :)
I’m not sure if I’m spoiling things (if it’s already posted sorry for the repetition :( ) but there is some strings in the language files of galaxy that mention cloud saves (“GOG Galaxy cloud”) and other new things (bandwidth limits)

I'm not sure if they were there before the 1.1.28 beta but I think it's good to know that a popular request is, at least, in the works.

Maybe it’s related with today’s announcement?
Post edited March 14, 2017 by Grimlock
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Grimlock: Maybe it’s related with today’s announcement?
What announcement? Am I missing something?
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Grimlock: I’m not sure if I’m spoiling things (if it’s already posted sorry for the repetition :( ) but there is some strings in the language files of galaxy that mention cloud saves (“GOG Galaxy cloud”) and other new things (bandwidth limits)

I'm not sure if they were there before the 1.1.28 beta but I think it's good to know that a popular request is, at least, in the works.

Maybe it’s related with today’s announcement?
Yeah, I've been trying to tell people that for weeks now but they don't believe it, and even sillier, some people think GOG can't afford hard disk space and network bandwidth to provide cloud game storage, like it would be any different for GOG than it is for Steam, Origin, Uplay, Blizzard etc. :)

There are plenty of breadcrumbs found in strings in the files that accompany Galaxy, and in combination with the almighty GOOG.

:)
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Aramandur: What announcement? Am I missing something?
Have a look at GOG's twitter page.
Post edited March 14, 2017 by skeletonbow
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skeletonbow: Yeah, I've been trying to tell people that for weeks now but they don't believe it, and even sillier, some people think GOG can't afford hard disk space and network bandwidth to provide cloud game storage, like it would be any different for GOG than it is for Steam, Origin, Uplay, Blizzard etc. :)

There are plenty of breadcrumbs found in strings in the files that accompany Galaxy, and in combination with the almighty GOOG.

:)
Oh, I see. I don't follow this thread too much, I usually only enter to check the changes in Galaxy, since I didn't see any mention about it (at least in the pages I checked) I thought that could be interesting or even new for someone... I was wrong :(
I have the gift of foresight and I can tell you that on (March 22nd, 2017) this shall be the Changelog called 1.1.29

Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Seriously though, why is a future update being shown early, is it a preview one?
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Sniskerbobberton: Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
I hope that means we get a download throttle soon.

Galaxy absolutely murders my connection when it's downloading anything, even worse than Steam used to.