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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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lefantome89: Why is it taking so long? It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
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BKGaming: Development takes time, that's a given. We (and I as a programmer) understand and recognize that. But by ignoring any communication about 1.2 they are essentially killing any enthusiasm and support one may have for Galaxy now and in the future.

I am someone who has always been a strong supporter of Galaxy but now I find my self being turned off by it simply because how it's being handled by GOG. Even bug fixes are coming less and less... and Galaxy is being left it a pretty rough shape and it's showing.

1.2 should be taken from the development branch and put on the preview branch right now as a weekly/ bi weekly update... let the community test damn thing and see the full fruit of the labor, so in turn we actually get a working tested released update. A lot of software devs give weekly/nightly in-development builds, there is zero reason GOG can't also do this and then the final result will be better for it as GOG can then get direct feedback DURING the feature development of Galaxy not AFTER it has already been completed by those fully willing to have a broken Galaxy installtion if needed.

This is getting ridiculous GOG... COMMUNICATE WITH THE COMMUNITY DAMN IT. I am personally rather fed up with this behavior, and I for one will no longer make excuses for it. Communication with end users is essential to producing good software and GOG has dropped the ball big time and continues to do so.
I agree, if GOG Galaxy is not wildly used is because is not ready yet.

This is like saying that smartphones couldn't be a thing in 2006 before good quality hardware and touch screens became available and cheap.

GOG Galaxy is going to be successfull, but it's got to be ready first.

Long development times are only killing the hype.

Please finish the basic functions at least:

- A decent chat
- A Profile
- More achievements
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lefantome89: Why is it taking so long? It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
avatar
BKGaming: Development takes time, that's a given. We (and I as a programmer) understand and recognize that. But by ignoring any communication about 1.2 they are essentially killing any enthusiasm and support one may have for Galaxy now and in the future.

I am someone who has always been a strong supporter of Galaxy but now I find my self being turned off by it simply because how it's being handled by GOG. Even bug fixes are coming less and less... and Galaxy is being left it a pretty rough shape and it's showing.

1.2 should be taken from the development branch and put on the preview branch right now as a weekly/ bi weekly update... let the community test damn thing and see the full fruit of the labor, so in turn we actually get a working tested released update. A lot of software devs give weekly/nightly in-development builds, there is zero reason GOG can't also do this and then the final result will be better for it as GOG can then get direct feedback DURING the feature development of Galaxy not AFTER it has already been completed by those fully willing to have a broken Galaxy installtion if needed.

This is getting ridiculous GOG... COMMUNICATE WITH THE COMMUNITY DAMN IT. I am personally rather fed up with this behavior, and I for one will no longer make excuses for it. Communication with end users is essential to producing good software and GOG has dropped the ball big time and continues to do so.
From the decades of my computer use, programming, and helping others learn how to use or program, I totally disagree. Otherwise operating systems wouldn't need applications, there wouldn't be such a thing as plug-ins for applications, and OSes and applications would never need new features. Personal needs always change, and each individual's needs or desires doesn't necessarily match with anyone else's, let alone everyone else's.

Whatever GOG is making, it is not a "right" for anybody else. They don't have to do anything like that (f.e. make Galaxy), they aren't obligated. They could shutdown if they wanted to, go do something else with their lives, maybe retire. If Galaxy ever has another update or its version increases (and BTW, it could be 2.0, or anything, it doesn't have to be 1.2), or its completely ditched and something else entirely is proffered, then that is simply another opportunity for others to experience what GOG has done up to that point in time. If Galaxy is never updated or upgraded again, or it's completely thrown out, then there are still the other ways in which everything has already been done (and currently can be done without Galaxy).

From what I understand of the description of Galaxy and my use of it, it is simply an alternative for doing the same things that are already possible in other ways. As with any activity done for a specific result, comfort depends upon the circumstances at that specific moment, which obviously can be different for an individual at different times of life (day, week, month, year, etc.). I simply find other things to do with my life while waiting for the world to catch up with my personal interests, without assuming it ever will. And sometimes that means making something possible for myself instead of waiting for it to be possible by happenstance.
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thomq: From the decades of my computer use, programming, and helping others learn how to use or program, I totally disagree. Otherwise operating systems wouldn't need applications, there wouldn't be such a thing as plug-ins for applications, and OSes and applications would never need new features. Personal needs always change, and each individual's needs or desires doesn't necessarily match with anyone else's, let alone everyone else's.
This has nothing to do with calling for open communication and testing so that a product can live up to it's fullest potential. This is very common when offering software publicly. Galaxy is offered as a SERVICE, that directly integrates with the games we are purchasing. So while the product itself may be freely given under no obligation to the end user, it for sure as hell has an direct correlation on their bottom line as a business. If you fail to communicate with the audience you are developing for then your product will also fail.

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thomq: Whatever GOG is making, it is not a "right" for anybody else. They don't have to do anything like that (f.e. make Galaxy), they aren't obligated. They could shutdown if they wanted to, go do something else with their lives, maybe retire. If Galaxy ever has another update or its version increases (and BTW, it could be 2.0, or anything, it doesn't have to be 1.2), or its completely ditched and something else entirely is proffered, then that is simply another opportunity for others to experience what GOG has done up to that point in time. If Galaxy is never updated or upgraded again, or it's completely thrown out, then there are still the other ways in which everything has already been done (and currently can be done without Galaxy).
Never claimed GOG has any sort of obligation. Also it will be 1.2 according to GOG which is suppose to be under development ( regardless this does not matter either way). Being a business and doing what is in the best interest of your bottom line and your customers that you need to keep in order to remain a business is never about having an obligation to do something. Of course nobody is obligated to do anything in life. We are simply talking about best practices in software development to give a customers a good piece of software that GOG has determined they need to have in order to offer a better service. Not us.

avatar
thomq: From what I understand of the description of Galaxy and my use of it, it is simply an alternative for doing the same things that are already possible in other ways. As with any activity done for a specific result, comfort depends upon the circumstances at that specific moment, which obviously can be different for an individual at different times of life (day, week, month, year, etc.). I simply find other things to do with my life while waiting for the world to catch up with my personal interests, without assuming it ever will. And sometimes that means making something possible for myself instead of waiting for it to be possible by happenstance.
Your typing a lot of text, but completely missing that actual point of my post in some attempt I guess to defend GOG. Not sure. The bottom line is Galaxy is a service that integrates directly with games and can not be directly replicated on this site such as achievements and online multiplayer. This is not an alternative by any means.

There are common practices in software development like with any field, if I did not stay in open communication with the end user I am developing for and offer a way for the software to be tested and improved upon before mass deployment then I would always write shitty software that in the end fails to make any market penetration and doesn't live up to what it was intended to do. Of course I am by no means obligated to write this software, except in the confines that I want to get paid and/or improve a particular issue for the community at large. The worst thing a programmer (and company) can do is think they can make something without getting feedback from the end user they are writing said software for.

This is how we end up with crap software and websites with zero usability and users that jump ship faster than you can say bye. Feedback and testing is essential. Both of which should be done without question in this early phase while nothing is final.
Post edited March 10, 2017 by BKGaming
Hey,

we have released 1.1.28 version of GOG Galaxy. It contains limited support for more languages (Buongiorno!): Italian, Spanish and Japanease.

Improvements to differential patches should result in even smaller patch downloads.

Also notably we've fixed some nasty memory leaks on MacOS, so have fun with that :)
Post edited March 10, 2017 by TheTomasz
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TheTomasz: Hey,

we have released 1.1.28 version of GOG Galaxy. It contains limited support for more languages (Buongiorno!): Italian, Spanish and Japanease.

Improvements to differential patches should result in even smaller patch downloads.

Also notably we've fixed some nasty memory leaks on MacOS, so have fun with that :)
It's been long time with new patch. By the way change log post says that release year of 1.1.28 (1.1.27 also) patch is 2016.
avatar
TheTomasz: Hey,

we have released 1.1.28 version of GOG Galaxy. It contains limited support for more languages (Buongiorno!): Italian, Spanish and Japanease.

Improvements to differential patches should result in even smaller patch downloads.

Also notably we've fixed some nasty memory leaks on MacOS, so have fun with that :)
I cannot see any of these languages in the settings.
avatar
lefantome89: Why is it taking so long?

It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
We're getting closer and closer to the release. I hope you're all going to be amazed. :) I already am! ;)

<Noises of GOGBear working hard through the night while employees sleep>
https://www.gog.com/upload/forum/2017/02/6adcbdc79054539a4924f67e992d22eed2d6a97b.jpg
avatar
lefantome89: Why is it taking so long?

It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
avatar
Johny.: We're getting closer and closer to the release. I hope you're all going to be amazed. :) I already am! ;)

<Noises of GOGBear working hard through the night while employees sleep>
https://www.gog.com/upload/forum/2017/02/6adcbdc79054539a4924f67e992d22eed2d6a97b.jpg
Will the release version finally make achievements, playtime tracking, etc. optional?
avatar
lefantome89: Why is it taking so long?

It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
avatar
Johny.: We're getting closer and closer to the release. I hope you're all going to be amazed. :) I already am! ;)

<Noises of GOGBear working hard through the night while employees sleep>
https://www.gog.com/upload/forum/2017/02/6adcbdc79054539a4924f67e992d22eed2d6a97b.jpg
Well that is more information than we have had in a very long time... so thanks I guess. Is it really that hard to communicate with us more often? Even with all the complaining, I hope this update is truly amazing. :)
Post edited March 10, 2017 by BKGaming
avatar
TheTomasz: Hey,

we have released 1.1.28 version of GOG Galaxy. It contains limited support for more languages (Buongiorno!): Italian, Spanish and Japanease.

Improvements to differential patches should result in even smaller patch downloads.

Also notably we've fixed some nasty memory leaks on MacOS, so have fun with that :)
avatar
lefantome89: I cannot see any of these languages in the settings.
Hey,

could you check if you have 1.1.28 version in title bar? They work fine for me here on MacOS.
They are under limited support currently.
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Johny.: We're getting closer and closer to the release. I hope you're all going to be amazed. :) I already am! ;)
Is it amazing enough that our minds will be in the clouds? :)

avatar
Johny.: <Noises of GOGBear working hard through the night while employees sleep>
https://www.gog.com/upload/forum/2017/02/6adcbdc79054539a4924f67e992d22eed2d6a97b.jpg
I mistook Mr. Bear's left display for being the new UI for GOG chat and almost crapped my pants that the Galaxy client would finally have the friend list integrated into the right side of the main UI as a pane. Only moments later after trying to zoom in for more details did I realize it isn't Galaxy client but rather discord. I've been duped! :)

avatar
TheTomasz: Hey,

could you check if you have 1.1.28 version in title bar? They work fine for me here on MacOS.
They are under limited support currently.
I can confirm that I do not see the new languages in 1.1.28 also, and that I am running 1.1.28 but the preview channel build if that makes a difference. I have:

English
French
German
Russian
Brazillian Portugeuse

(spelled in their native tongues of course)
Post edited March 11, 2017 by skeletonbow
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lefantome89: I cannot see any of these languages in the settings.
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skeletonbow: I can confirm that I do not see the new languages in 1.1.28 also [snip]
Be sure you have ticked the "Enable languages with limited support" checkbox just underneath the language selection menu.
Post edited March 11, 2017 by a_lemming
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a_lemming: Be sure you have ticked the "Enable languages with limited support" checkbox just underneath the language selection menu.
Ah, good catch! That indeed was the problem.


GOG really should put that entry on TOP of the combo box where language is chosen in terms of natural-flow of options that depend on each other. They should also increase the size of the combo box so it shows 10-20 languages on-screen rather than showing 3 languages and forcing someone to use a scrollbar to see the rest. I'd file mantis bug reports for these to enhance other user's experiences but alas I've filed a bazillion bug reports over time and it works in English for me just fine. :)

If anyone else who is affected cares to file one and post the id here, I'll "me too" confirm it for them. :)
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skeletonbow: Ah, good catch! That indeed was the problem.
Yea easy to miss for sure, but can confirm they are indeed there on Win10. Now why the settings menu to still looks like something straight out of Windows 2000 I will never know... it's a mystery for another day. I really hope 1.2 includes some major UI updates. Lol.
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BKGaming: Yea easy to miss for sure, but can confirm they are indeed there on Win10. Now why the settings menu to still looks like something straight out of Windows 2000 I will never know... it's a mystery for another day. I really hope 1.2 includes some major UI updates. Lol.
Yeah for sure. We'll have to wait it out though I imagine. My guess is that we wont see Galaxy 1.2 until Gwent nears official release and that they'll pass it through the beta team first, then to public preview channel for a while prior to Gwent's release. I speculate that the new client, API and background services they're working on will have features Gwent is the first to take advantage of, and that they'll need to roll that stuff out for it. This would make a huge amount of sense as they basically did this with The Witcher 3 in 2015, pushing Galaxy into public beta a week or two before the game came out as they hoped the game would draw people from outside onto the Galaxy platform. It seems to have done so rather successfully in the end despite how rocky the initial public beta was, but things are in a much smoother state now, so if they follow this strategy again I think they'll be going in with a lot smoother strategy if they pull it off right.

Lot of speculation on my part, but it's realistic I think based on observation of everything Galaxy related over time along with a number of other factors. I think the closest predictor we have currently to a Galaxy 1.2 release date, is following every CDPR blog post, news article etc. about Gwent for hints as to Gwent's release date, then subtracting 1-4 weeks from that to estimate when we'll see a big Galaxy update.

If they do something before then though, it'll be a pleasant and unexpected surprise for sure. For me anyway. :)