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high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
avatar
timppu: (I don't know if there can be or generally is some on-the-fly compression/decompression of files during download, if the files are not compressed already? But I presume downloading 18GB of files really means downloading that much data, regardless of its compression rate (if any)).
On the fly compression/decompression is of course possible. It requires insane amounts of CPU power server side however. While your computer only needs to handle your download the server possibly has to serve (and thus compress, which also needs more CPU time than decompression) hundreds of clients at the same time.

You could compress all files and store them compressed on the server though and only decompress on the fly.

Or you could also solve the problem differently, for example by only using the Steam approach for updating and for installation you download the installers and start them with a special commandline parameter that makes them silent and report installation progress to Galaxy which shows it to the user.

And no, when on the fly compression is used downloading 18 GB doesn't mean that 18 GB were transfered over the net. You could download 18 GB of data that can be greatly compressed (e.g. an 18 GB big file filled with only 00-Bytes) almost instantly because that compresses to next to nothing.
I know I'm being lazy, but I need a gripe, so I'm posting without first searching this thread - as the damage has already been done.

As with others,
Galaxy couldn't find half of my installed games, despite all search requirements being met and no default directories being altered.

It also could not repair those it deemed corrupt - which were working fine![?]

So, to avoid the risk of duplicate installations and wasted drive space, I began to uninstall those either not discovered or deemed broken - while they weren't in such a condition.

That is...
until I came to uininstall Strike Suit Zero: Director's Cut...
(which was also working fine via the link I previously imported to my Steam library)
...where the game UNINSTALLED THE ENTIRE GOG GAMES DIRECTORY!!!
...including the games that Galaxy did acknowledge being installed, and had correctly identified as functional - unlike the others.

*sigh* :-(
Post edited May 27, 2015 by d3v14n7
avatar
d3v14n7: I know I'm being lazy, but I need a gripe, so I'm posting without first searching this thread - as the damage has already been done.

As with others,
Galaxy couldn't find half of my installed games, despite all search requirements being met and no default directories being altered.

It also could not repair those it deemed corrupt - which were working fine![?]

So, to avoid the risk of duplicate installations and wasted drive space, I began to uninstall those either not discovered or deemed broken - while they weren't in such a condition.

That is...
until I came to uininstall Strike Suit Zero: Director's Cut...
(which was also working fine via the link I previously imported to my Steam library)
...where the game UNINSTALLED THE ENTIRE GOG GAMES DIRECTORY!!!
...including the games that Galaxy did acknowledge being installed, and had correctly identified as functional - unlike the others.

*sigh* :-(
Where were you games installed? Only time I heard of games totally being wiped out was if they were installed in the GalaxyClient folder which they are not by default. This was suppose to be fixed though.

Do the following, giving as much detail as possible:
avatar
Venom: == BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
And make sure that your importing games via one of the following two methods:
avatar
Venom: == IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).
Just pointing this out because you said you didn't really read the thread. :)
Post edited May 27, 2015 by BKGaming
Had a bug with The Witcher 3 DLCs today, Galaxy told me they were available and I installed the miner DLC and played a bit. I started Galaxy up some time later and wanted to play some more, but the game told me it was missing the miner DLC and couldn't load the save game.
So I had a look at Galaxy and now it doesn't display the two new DLCs anymore, just the old ones from last week. I installed the miner DLC manually and can load my savegame again, but Galaxy still hasn't noticed, that there are new DLCs and one is even installed...
avatar
d3v14n7: I know I'm being lazy, but I need a gripe, so I'm posting without first searching this thread - as the damage has already been done.

As with others,
Galaxy couldn't find half of my installed games, despite all search requirements being met and no default directories being altered.

It also could not repair those it deemed corrupt - which were working fine![?]

So, to avoid the risk of duplicate installations and wasted drive space, I began to uninstall those either not discovered or deemed broken - while they weren't in such a condition.

That is...
until I came to uininstall Strike Suit Zero: Director's Cut...
(which was also working fine via the link I previously imported to my Steam library)
...where the game UNINSTALLED THE ENTIRE GOG GAMES DIRECTORY!!!
...including the games that Galaxy did acknowledge being installed, and had correctly identified as functional - unlike the others.

*sigh* :-(
Thank you very much for your feedback! We are investigating this and it would be a great help if you could provide us with more information. Our support will contact you directly and kindly ask for your help with this.
Post edited May 27, 2015 by Paczyk
avatar
Lurtz: Had a bug with The Witcher 3 DLCs today, Galaxy told me they were available and I installed the miner DLC and played a bit. I started Galaxy up some time later and wanted to play some more, but the game told me it was missing the miner DLC and couldn't load the save game.
So I had a look at Galaxy and now it doesn't display the two new DLCs anymore, just the old ones from last week. I installed the miner DLC manually and can load my savegame again, but Galaxy still hasn't noticed, that there are new DLCs and one is even installed...
There was a small problem with the servers today. DLCs 3&4 should be back to Galaxy very soon.
Why the Galaxy Client does not detect Witcher 3 patches, which got installed manually using exe files? Galaxy always reapplies the patch.
Post edited May 27, 2015 by TK_GvR
avatar
Lurtz: Had a bug with The Witcher 3 DLCs today, Galaxy told me they were available and I installed the miner DLC and played a bit. I started Galaxy up some time later and wanted to play some more, but the game told me it was missing the miner DLC and couldn't load the save game.
So I had a look at Galaxy and now it doesn't display the two new DLCs anymore, just the old ones from last week. I installed the miner DLC manually and can load my savegame again, but Galaxy still hasn't noticed, that there are new DLCs and one is even installed...
After discovering the beard DLC is permanent once you install it (save games wont work without it later), I think I'm going to hold off on installing any more DLC for now to see how the process smoothes out to some kind of equilibrium over time. Someone might want to try a DLC and then change their mind later without wanting to restart a 100 hour long game from the beginning again for example.

The shakiness of Galaxy and the website with getting the installers/updates is another reason I'm getting a little cautious also.
avatar
skeletonbow: After discovering the beard DLC is permanent once you install it (save games wont work without it later), I think I'm going to hold off on installing any more DLC for now to see how the process smoothes out to some kind of equilibrium over time. Someone might want to try a DLC and then change their mind later without wanting to restart a 100 hour long game from the beginning again for example.

The shakiness of Galaxy and the website with getting the installers/updates is another reason I'm getting a little cautious also.
Yeah it's hard to understand why problems with the server connection would cause Galaxy to uninstall DLCs without any user confirmation.
Well, I can live with it as long as it works manually...
Make Galaxy stop reinstalling the Icons for Witcher 3 after every update. Especially if there was no real update but just a change in what DLC are available or not available for download. I do not want to manually delete that GoG.COM-Folder from my Start menu on each day nor the Witcher 3 Icon on the Desktop!

Thank you.
Is it possible to change GoG Galaxy, so it actually can install patches or DLC things, without the UAC window popping up ,asking for my password?
It really sucks, to play a game, especially and online game, and youre in a firefight and suddenly a window pops up and asks for the password, to install some "Witcher 3 content manager supervising installation assistant for DLC management". You cant even go back into the game until you either cancel, or enter the password. :/
avatar
Wolfsherz: Make Galaxy stop reinstalling the Icons for Witcher 3 after every update. Especially if there was no real update but just a change in what DLC are available or not available for download. I do not want to manually delete that GoG.COM-Folder from my Start menu on each day nor the Witcher 3 Icon on the Desktop!

Thank you.
Do you have "Create desktop icon" turned off in settings?
OK. Minor bug, but this has been bugging me (no pun intended).

Ever since I installed Ys 1 and 2, their icon on the sidebar is always loading. It never appears.

I know it's very minor, but it strikes me as something that's not going right (even if the games themselves work perfectly fine). And no, restarting Galaxy doesn't help.

Is it common? Does it happen only with Ys 1 and 2? Can it be fixed?
avatar
Venom: !!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).

== KNOWN ISSUES ==
- few games are not yet compatible with Galaxy and are marked accordingly on Library page
- back / forward navigation is only available in Store section and requires further work
- pausing downloads or throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- games installed in Galaxy alpha 0.6 that included DLC may require a full game reinstall in the beta
- reinstalling Galaxy (Windows) to a different folder than the initial install will cause an error
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
- DPI scaling beyond 100% is nor respected on Windows (Client UI will be very small or 4k screens)
Hola ro
This is very cool!