mrkgnao: Perhaps it has something to do with the number of games you have.
AB2012: "
Gersen = 5314 games". Did the problem start roughly the same time as you hit 5,000 games?
The number of games was the first thing I thought, I mentioned it to Gog but they didn't seem to think it was related. They seemed convinced it was some issue with my computer and/or browser and kept asking me for logs and to try with other browser. I had to tell them that I tried with Firefox, Edge, Brave, on multiple computers, multiple ISPs, on a brand new Windows, on a brand new Linux install, with and without VPNs (even using a VPN to Poland), on Android, etc... I even created a new account with a couple of free games and show them that on the same computer with the same browser it was working fine on the new account but timing out on the main one. For now the only answer is the technical team is looking into it...
SargonAelther: For a while there was an issue where the search function and filters would break after reaching 4096 games. I reported it and GOG fixed it.
I had the same issue, (don't remember after how many games) I also reported it to Gog but it was never fixed for me and then a couple of months later I had the Gog bear timeout issue.
SargonAelther: Is that still happening TODAY?
Yes
SargonAelther: Would it be OK to PM you to ask some questions?
No problem.
SargonAelther: Yeah, Galaxy takes a good 4 minutes to open for me with just 4.2k games.
It gets stuck at 95-97% forever.
Lifthrasil: ...it requires an online connection via Galaxy to create a player profile. ...
Just a minor correction, you need to be online but it doesn't need Galaxy to be running, it works without it. It doesn't make it better or more acceptable but just to be more accurate.