Posted June 10, 2015
Sent in a ticket the other day about my account being compromised and supposedly it got fixed this morning. But, it didn't get fixed and my account is still being used by someone. I think support my have misunderstood my ticket, and was hoping if there is any way to have support to do a sort of walkthrough with me or something until the problem is sorted out.
I'm not sure what support did but I think they may have just restored my email and password to the original. But that just makes it easy for whoever took my account to reenter that same info and take it again before I get the chance to reset it. I just want them to give me a password or a link in an email so I can go ahead and reset it myself.
I do enjoy GOG, but this is making me worry about my account or any info on GOG if I do get my account back. I'm usually careful with my info and not entirely sure how my account was compromised. I already sent in a ticket, but not sure if they'll be able to sort it out again. Just don't want to have to go through sending a ticket and waiting another day or two (no patience).
I really hope they beef up their security though.
I'm not sure what support did but I think they may have just restored my email and password to the original. But that just makes it easy for whoever took my account to reenter that same info and take it again before I get the chance to reset it. I just want them to give me a password or a link in an email so I can go ahead and reset it myself.
I do enjoy GOG, but this is making me worry about my account or any info on GOG if I do get my account back. I'm usually careful with my info and not entirely sure how my account was compromised. I already sent in a ticket, but not sure if they'll be able to sort it out again. Just don't want to have to go through sending a ticket and waiting another day or two (no patience).
I really hope they beef up their security though.
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