It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
Pages:
1
100
200
300
379
380
381
382
383
412
This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted January 31, 2017
avatar
TentacleMayor: I'm on an extremely slow connection where every KB/s can make a big difference as to when a download is completed. So I'm wondering what Galaxy is doing with my entire bandwidth when it should be idle (no downloads, no pages loading). When a download is running, I only get about half the speed I should.
This is more than likely an issue on your end. There are tools available to monitor your network connections that are foss and easy to use.
Sysinternal at Technet if you are using Windows has many great tools that are safe, easy and free as in beer to use.
iftop is a great utility for monitoring your network connections if you are using GNU + Linux. I am sure Macintosh and BSD have something similar. Hope that helps.

avatar
psikorski: Hi,
We have just uploaded new non-preview version (1.1.27). It is the same version that is available on preview.
The main change is related with downloading mechanism plus we added aborting and pausing tweaks.
I launched, updated, and then paused my download of Constructor as a small test of the new client and it worked perfectly. Thanks for the ability to pause downloads. I have never needed this feature before, but it is coming in handy now tha tmy life has gotten busy.
Posted February 01, 2017
So I installed GOG Galaxy, telling it to install to E:\GogGalaxy...

I've ended up with 215mb dumped to C:\ProgramData\GOG.com\Galaxy, whereas E:\GogGalaxy only has 108mb.

How does that make any sense? This kind of nonsense makes me not want to recommend GOG.

Make your program install where I chose, please, and nowhere else. Use the registry for settings. Use the install location for "redists/crashdumps/logs/temp", etc.

After The Witcher 3 installs, I'll have to uninstall Galaxy.
Post edited February 01, 2017 by st4rdog
Posted February 01, 2017
avatar
st4rdog: So I installed GOG Galaxy, telling it to install to E:\GogGalaxy...

I've ended up with 215mb dumped to C:\ProgramData\GOG.com\Galaxy, whereas E:\GogGalaxy only has 108mb.

How does that make any sense? This kind of nonsense makes me not want to recommend GOG.

Make your program install where I chose, please, and nowhere else. Use the registry for settings. Use the install location for "redists/crashdumps/logs/temp", etc.

After The Witcher 3 installs, I'll have to uninstall Galaxy.
That irritates me also as it sucks up multi-gigabytes on my small SSD drive which is constantly near full. An ugly technical workaround until they fix it sometime in 2040 or so is to use Windows junction points to redirect the directory to another disk drive.
Posted February 01, 2017
Hello ! =) didn't find a good answer for my problem. Since one month i simply can't launch the client Each time i try i have the error (0xc0000022).

And when i try to launch it in admln mode i have no error message but the client don't start at all.

I have try everything i could (Install it on another hard drive, delete all reference to GoG in my computer, deactivate my windows defender ... ) nothing seems to correct this problem =/

And i can't play Gwent without the client.
Posted February 02, 2017
avatar
Tiama: Hello ! =) didn't find a good answer for my problem. Since one month i simply can't launch the client Each time i try i have the error (0xc0000022).

And when i try to launch it in admln mode i have no error message but the client don't start at all.

I have try everything i could (Install it on another hard drive, delete all reference to GoG in my computer, deactivate my windows defender ... ) nothing seems to correct this problem =/

And i can't play Gwent without the client.
Moments ago I wrote a more full fledged answer to your message but the GOG website ate it and spewed "Lets Encrypt" security warnings/errors concerning the GOG SSL certificates which were rather disconcerting. At any rate my message was eaten and my heart just wasn't into re-writing it all out again. :o(

Having said that, the short answer is that your computer is quite possibly infected my a rootkit or other malware. Search Google for "0xc0000022 error" and read up on a few of the links that come up. It appears most of them suggest malware is the cause of the problem while others suggest that missing DLLs are the problem. In either case it appears it is not a problem specific to GOG Galaxy.

I tried to search through the GOG support pages also however got more of the "Lets Encrypt" SSL certificate warnings and refuse to proceed forward when my browser throws security warnings (or what's the point of having them right? :P ).

If you can't find a working solution with Google though, hit up GOG support with the contact us link at the bottom of the page as they might have a page in support that covers the issue even though it doesn't appear to be a GOG specific issue. Hopefully you wont encounter the same SSL issues I got attempting to find the info however.

Hope this helps.

Update: Found some other commentary that suggests that some people experience this problem BECAUSE of their anti-virus software. The proper solution appears to be to add GOG Galaxy as an exception to their anti-virus software so that the AV software doesn't get in the way of proper program operation, however some people who are lazy and don't want to get that deep into the issue appear to just disable their AV software to work around the issue. I suppose whatever works. :) Anyhow, it's another avenue to explore.

https://www.gog.com/forum/metro_series/installation_failed_disk_access_problem_via_gog_galaxy
Post edited February 02, 2017 by skeletonbow
Posted February 02, 2017
avatar
Tiama: Hello ! =) didn't find a good answer for my problem. Since one month i simply can't launch the client Each time i try i have the error (0xc0000022).

And when i try to launch it in admln mode i have no error message but the client don't start at all.

I have try everything i could (Install it on another hard drive, delete all reference to GoG in my computer, deactivate my windows defender ... ) nothing seems to correct this problem =/

And i can't play Gwent without the client.
avatar
skeletonbow: Moments ago I wrote a more full fledged answer to your message but the GOG website ate it and spewed "Lets Encrypt" security warnings/errors concerning the GOG SSL certificates which were rather disconcerting. At any rate my message was eaten and my heart just wasn't into re-writing it all out again. :o(

Having said that, the short answer is that your computer is quite possibly infected my a rootkit or other malware. Search Google for "0xc0000022 error" and read up on a few of the links that come up. It appears most of them suggest malware is the cause of the problem while others suggest that missing DLLs are the problem. In either case it appears it is not a problem specific to GOG Galaxy.

I tried to search through the GOG support pages also however got more of the "Lets Encrypt" SSL certificate warnings and refuse to proceed forward when my browser throws security warnings (or what's the point of having them right? :P ).

If you can't find a working solution with Google though, hit up GOG support with the contact us link at the bottom of the page as they might have a page in support that covers the issue even though it doesn't appear to be a GOG specific issue. Hopefully you wont encounter the same SSL issues I got attempting to find the info however.

Hope this helps.

Update: Found some other commentary that suggests that some people experience this problem BECAUSE of their anti-virus software. The proper solution appears to be to add GOG Galaxy as an exception to their anti-virus software so that the AV software doesn't get in the way of proper program operation, however some people who are lazy and don't want to get that deep into the issue appear to just disable their AV software to work around the issue. I suppose whatever works. :) Anyhow, it's another avenue to explore.

https://www.gog.com/forum/metro_series/installation_failed_disk_access_problem_via_gog_galaxy
Thanks for your effort pal ! ^^ well i have try already to desactivate my anti virus but it didn't change everything and my computer is clean of any malware ... i have try to contact the support directly but don't know why i can't send my message _-_
Posted February 04, 2017
Today I played (again) "Tales from the Borderlands" and I noticed that whenever I reached a Galaxy achievement (no matter if ithis was already unlocked) Galaxy switched to the Galaxy acievement screen minimizing the actual game. The only way I could prevent this was by minimizig Galaxy into tray. Don't know if th eproblem is Borderlands specific but since I did not have those problems last time I played the game I guess that one of the updates is responsible for it.
Posted February 06, 2017
Версия клиента 1.1.27
Не засчитывается время проведённое в игре
1)Ведьмак 3: Игра года.
2)Divinity Original Sin Enhanced Edition.
Posted February 09, 2017
I am trying to install GOG Galaxy 1.1.27.1 on WIndows 10 x64 to play the Gwent beta. I get the following error during install.

---------------------------
GalaxyClient.exe - Bad Image
---------------------------
C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
---------------------------
OK
---------------------------

Things I have tried:
- Disabling Anti-Virus
- Reinstalling Visual C++ 2012
- Reinstalling Visual C++ 2015

It looks like this issue has been around a while with no resolution.
Posted February 10, 2017
avatar
MacDonals: I am trying to install GOG Galaxy 1.1.27.1 on WIndows 10 x64 to play the Gwent beta. I get the following error during install.

---------------------------
GalaxyClient.exe - Bad Image
---------------------------
C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
---------------------------
OK
---------------------------

Things I have tried:
- Disabling Anti-Virus
- Reinstalling Visual C++ 2012
- Reinstalling Visual C++ 2015

It looks like this issue has been around a while with no resolution.
I wonder if it may have to do with the bitness of the VC++ redistributable. Is the system 32-bit or 64-bit? If it is 64-bit, did you install the 64-bit VC++?
Posted February 12, 2017
Test as can't post topic...
Posted February 12, 2017
I haven't played a GOG game with achievements in a week until yesterday. There was both a Galaxy update and an update to the game I'm playing (Tyranny) since then. I don't know if the Galaxy update or the game is at fault, but I'm not getting notifications when I unlock an achievement. I noticed last night when I quit the game that I had unlocked 3 achievements. I was getting tired toward the end of my game session, so I thought I just missed it. I was playing about an hour ago, quit to eat, and came back to continue when I noticed that there was a new achievement that I unlocked right before quitting. I definitely would have seen that.

I don't know if I should file a bug report for Galaxy because like I said, there was both a Galaxy update and an update to the game I'm playing since I last played, so I don't know which one is at fault.
Posted February 12, 2017
avatar
MacDonals: I am trying to install GOG Galaxy 1.1.27.1 on WIndows 10 x64 to play the Gwent beta. I get the following error during install.

---------------------------
GalaxyClient.exe - Bad Image
---------------------------
C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
---------------------------
OK
---------------------------

Things I have tried:
- Disabling Anti-Virus
- Reinstalling Visual C++ 2012
- Reinstalling Visual C++ 2015

It looks like this issue has been around a while with no resolution.
avatar
apparition: I wonder if it may have to do with the bitness of the VC++ redistributable. Is the system 32-bit or 64-bit? If it is 64-bit, did you install the 64-bit VC++?
Yes I have applied both 32 and 64 bit levels of the VC++ redists.
Posted February 13, 2017
Somebody please take a look at the update mechanic when updates are disabled. This really seems to be broken again, meaning updates won't trigger the blue dot until the actual game page is clicked on.
Posted February 18, 2017
Is this the silence before 1.2?
Pages:
1
100
200
300
379
380
381
382
383
412
This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)