IMPORTANT ANNOUNCEMENTS AND HOT TOPICS:
Please consider the following suggestions before deciding to contact us:
- For technical issues with games, please try the basic troubleshooting guide for your operating system, or check the game-specific forum for more information about your problem.
- If you've paid for an order, but haven't received your game(s) yet, please wait up to 2 hours. There may have been some connection issue, but our payment system is capable of re-checking most pending transactions that weren't processed immediately.
- If you're unable to pay, try using a different payment method. Sending money to a PayPal account before making a PayPal purchase is almost guaranteed to solve all payment problems.
Naturally, please don’t hesitate to contact us if help is required.
IF YOU'RE USING AN ATI/AMD CARD
It seems that this is an issue was caused by the changes made to the drivers from AMD, but was fixed in a driver version introduced in Q2 2014..
Please install the newest driver package:
If that doesn't help, please revert to 13.4 or older, if your hardware permits this (of course you should go back to the newest drivers once you finish this game):
Catalyst 13.4 64-bit
Catalyst 13.4 32-bit
IF YOU'RE USING WINDOWS 7, but don't have an ATI/AMD card
Contact Support - susceptible games should be patched against this, so let us know and we'll do our best sort this out.